M&MP Housing Ltd

Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 1 M&MP Housing Ltd

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Inspected under the social care common inspection framework

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provider

A private provider operates this supported accommodation service. The service can accommodate up to 10 children in 2 shared or group living premises that are limited to accommodating only looked-after children and care leavers.

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provider

At the time of the inspection, the service provided support for 7 children aged 16 and 17 years.

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provider

The service manager registered with Ofsted in November 2024, when the service was registered.

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This monitoring visit

From 13 to 17 July Ofsted carried out a full inspection. Serious and widespread concerns were identified regarding leaders and managers oversight of the service. As a result, Ofsted issues a notice restricting the provider from admitting further children into their premises and a compliance notice relating to shortfalls in the leadership and management of the service.

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This monitoring visit

The purpose of this monitoring visit was to assess progress made against the compliance notice relating to the leadership and management of the service and to monitor compliance with the notice restricting accommodation.

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This monitoring visit

Leaders and managers have carried out a review of their service. Their review has led to wide scale action plans to change policies, procedures and practice. Leaders and managers are invested in making changes that will support better experiences and outcomes for the children. However, the volume of work they are undertaking has taken their focus away from the shortfalls identified in the compliance notice. Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 2 Management oversight has been restructured. This means that the registered service manager is now afforded protected time to carry out her managerial role and responsibilities. However, when the manager is not on duty the arrangements for management cover are not robust. As a result, staff continue to contact the registered service manager on her non-working days.

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This monitoring visit

New monitoring tools and systems have been designed to support the manager to maintain good oversight of the children and the wider service. However, these tools have not yet been embedded into practice and remain in their development stage. As a result, Ofsted is unable to assess the effectiveness of the managers oversight.

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This monitoring visit

A new admissions policy has been developed that helps the manager to better understand the needs of the children that move into the accommodation. However, the tools to support this new policy do not enable the manager to consider the group dynamics in each premises. As a result, it remains unclear how the manager will ensure that children who move in to the premises are safe to live with the existing group of children.

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This monitoring visit

A revised recruitment procedure has been developed. The procedure now provides the manager with clear expectation that align to safer recruitment practice. However, despite there been known gaps in the current staff members recruitment checks, the manager has not carried out any additional checks of their suitability to work with children.

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This monitoring visit

Staff have carried out reviews of children’s risk assessments. They have updated these risk assessments with all known relevant information. This has helped the staff to better design meaningful strategies that support children to become safer.

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This monitoring visit

Although some progress has been made Ofsted remain concerned that shortfalls in the leaders and manager oversight of the service are widespread and changes in policy are not yet embedded in practice. As a result, Ofsted has re-issued the compliance notice relating to the leadership and management of the service. The notice restricting accommodation remains in place.

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This monitoring visit

Other requirements raised at the full inspection were not reviewed during this monitoring visit and therefore have been repeated. Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

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Requirement Due date

implement recruitment practices that ensure staff are suitable to work with children and to keep them safe from harm(1);

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions;

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Requirement Due date

ensure that arrangements are in place for the supervision, training and development of staff. (Regulation 4 (1) (2)(a)(e)(f)) 4 October 2026

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Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that children— 28 August 2026 Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 4 are protected from harm;

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Requirement Due date

have their individual needs met. (Regulation 5 (1) (2)(a)(i)(iii))

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Requirement Due date

The accommodation standard is that children experience a comfortable and secure living environment.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used as supported accommodation—

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Requirement Due date

are designed and furnished so as to meet the needs of each child individually and all children collectively;

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Requirement Due date

are designed, furnished and maintained to remove avoidable hazards which could pose a health and safety risk to children. (Regulation 6 (1) (2)(b)(v)(ix)) 28 August 2026

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that children are encouraged and enabled to take a lead role in determining the support they receive and to participate in and influence how the supported accommodation operates;

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe;

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Requirement Due date

before a child arrives or upon a child’s arrival, ensure that the child is given a written guide, in an accessible format, containing information about— 28 August 2026 Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 5 what advocacy support or services are available, how the child may access that support or those services, and any entitlement the child may have to independent advocacy;

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Requirement Due date

what services and facilities are available that take account of children’s needs arising as a result of cultural differences or disability. (Regulation 7 (1) (2)(a)(b)(c)(j)(ii)(iv))

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it, and

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Requirement Due date

notify the CIECSS of any revisions and send the CIECSS a copy of the revised statement within 28 days of the revision. (Regulation 9 (3)(a)(b)) 28 August 2026

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Requirement Due date

The registered person must keep records of other information relating to the supported accommodation undertaking set out in Schedule 3.

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Requirement Due date

maintain the records in Schedule 3, which may be kept in electronic form;

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Requirement Due date

ensure that the records are kept up to date;

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Requirement Due date

ensure that the records are accessible to children, the CIECSS and each accommodating authority;

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Requirement Due date

retain the records for at least 15 years from the date of the last entry. (Regulation 25 (1) (2)(a)(b)(c)(d)) 28 August 2026

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Requirement Due date

The registered person must keep records of other information relating to the supported accommodation undertaking set out in Schedule 3.

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Requirement Due date

maintain the records in Schedule 3, which may be kept in electronic form;

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Requirement Due date

ensure that the records are kept up to date;

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Requirement Due date

ensure that the records are accessible to children, the CIECSS and each accommodating authority; 28 August 2026 Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 6 retain the records for at least 15 years from the date of the last entry. (Regulation 25 (1) (2)(a)(b)(c)(d))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 7

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Supported accommodation provider details

Registered service manager: Melissa Cheetham

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Inspector

Beth Forster, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: M&MP Housing Ltd 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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