Early years · Early years complaint outcome
Clarence House March
Summary
What we read, and from where
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- Inspection datesingle source
15 Sept 2026
- URN verified
EY500408
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more warmly than most reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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What the report dwells on
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 330
- about usual (typical 281)
- Reading level
- Hard
- Flesch 44, typical 42
- Average sentence
- 16 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 5%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.¿
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Summary of outcome
On 22 April 2026, we received concerns that the provider was not meeting requirements relating to staff: child ratios and safety of premises.¿
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Summary of outcome
On 5 June 2026, the provider notified us about matters relating to toilet and intimate hygiene. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted.
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Summary of outcome
On 4 September 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.¿¿
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Summary of outcome
n ensure staff sit facing children whilst they eat, to prevent choking and food sharing
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Summary of outcome
n improve staff knowledge of their roles and responsibilities with regards to safer eating
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Summary of outcome
n ensure staff are deployed effectively to meet the needs of all children and ensure their safety
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Summary of outcome
¿On 21 September 2026, the provider responded to the actions set. We found that the provider had improved their knowledge and understanding of safer eating procedures by completing training with all staff. Leaders have adapted setting procedures, so staff are deployed effectively at mealtimes. This minimises the risks for children while they are eating.
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Summary of outcome
We are satisfied the provider has met the safeguarding and welfare actions raised.
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Summary of outcome
The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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