Children's Home run by Eagle Children’s Home in Wolverhampton

Inspection report children's home: SC356565 1 SC356565 Registered provider: Eagle Children's Home

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

The home is privately owned and provides care for up to 2 children with social and emotional difficulties.

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Information about this children's home

The registered manager is also the director of the organisation and registered with Ofsted in September 2013.

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Information about this children's home

At the time of the inspection, one child was living at the home. They spent time talking to the inspector.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: SC356565 2

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Inspection date Inspection type Inspection judgement

09/07/2025 Full Good 11/06/2024 Full Good 12/02/2024 Full Requires improvement to be good 11/01/2023 Full Good Inspection report children's home: SC356565 3

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Summary of findings

Children make positive progress with their education and health. Staff support children to attend health appointments, understand their individual health needs and make informed choices about their well-being. They work closely with education providers to prepare children for learning. Furthermore, they advocate on behalf of children, to ensure education provision is appropriate to their individual needs

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Summary of findings

Children's risks and vulnerabilities are well understood. The manager and staff work hard to keep children safe and respond appropriately to changing risks. They proactively seek support from other professionals and specialist services when required.

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Summary of findings

The manager is committed to ensuring positive outcomes for children. She has a good understanding of the home’s strengths and areas for development, as well as the support needs of the children. Recording requires improvement; however, this has not impacted on the quality of care children receive.

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Overall experiences and progress of children and young people: good

Since the last inspection, one child has moved into the home, and another child has moved out. One child’s move into the home was appropriately managed, with relevant information requested from the placing authority. However, another child experienced and abrupt ending to their time living at the home due to escalating risk. The manager and staff recognise this was difficult for the child, as they had lived at the home for over 2 years. The responsible individual supported some learning and reflection around the child’s ending. As a result, staff visited the child in their new home and have kept in touch with them. This has maintained an enduring relationship for the child.

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Overall experiences and progress of children and young people: good

Managers and staff ensure children understand their long-term and day-to-day plans. Children are supported to take part in a range of activities and interests. When behaviour presents challenges in the community, staff strongly advocate for children's inclusion and help them reflect on their actions. Consequently, children remain informed, included and supported to develop positive behaviours.

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Overall experiences and progress of children and young people: good

Managers and staff prioritise children's education. Staff supported one child with daily tutoring until a suitable school place was secured. Another child continues to attend school. However, their current provision does not fully meet the child's needs. The manager has advocated for an educational healthcare plan and suitable school provision. This ensures children access education tailored to their individual needs.

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Overall experiences and progress of children and young people: good

Children's healthcare needs are supported. They attend a range of health appointments such as dental treatment and the opticians for glasses. Staff supported one child by making a referral to the child and adolescent's mental health service. Another child was Inspection report children's home: SC356565 4 supported to access services to help them understand their diagnosis. This support helps children access appropriate healthcare to meet their needs.

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How well children and young people are helped and protected: good

When children go missing, staff respond quickly and appropriately. They actively search local areas and promptly share information with relevant professionals. They understand children's vulnerabilities in relation to exploitation and provide a warm supportive response when children return home. Prior to one child moving out, incidents of aggression had significantly increased. This led to concerns about the child’s safety as their whereabouts were unknown. Staff have worked closely with the relevant professionals to provide support, manage risk and promote the child's safety and well- being.

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How well children and young people are helped and protected: good

The manager and staff have a good understanding of children's experiences, developmental needs and vulnerabilities. Children's behaviours are understood and staff respond appropriately to support positive outcomes for children. They provide children with individual support helping them to feel safe, understood and secure.

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How well children and young people are helped and protected: good

Children benefit from individual risk assessments that identify and consider their specific needs. Staff understand their risks and know how to respond appropriately, ensuring children are kept safe. However, risk assessments are not always updated. The manager has plan to address this shortfall through the introduction of an auditing tool and further staff training.

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How well children and young people are helped and protected: good

Allegations are managed appropriately. When a concern arose regarding the manager, the responsible individual acted promptly, liaised with the local authority designated officer and completed an internal investigation. Although, the investigation did not identify any concerns, the regulatory body was not notified of the situation. This omission limits external scrutiny of children's safety and welfare.

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The effectiveness of leaders and managers: good

The home is led by an experienced and qualified manager. She is committed to achieving positive outcomes for children and demonstrates genuine care for children. The manager has a good understanding of how children's developmental needs and experiences of trauma can affect their understanding of risk and their progress. This approach helps children receive care that is informed by their individual experiences and needs, where they feel safe and understood.

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The effectiveness of leaders and managers: good

Children benefit from a coordinated network of support. The manager and staff work tirelessly with those who are important to children to promote their welfare and progress. This includes appropriately escalating concerns with the placing authority, maintaining positive relationships with family members and proactively seeking additional Inspection report children's home: SC356565 5 support when needed. For example, the manager has supported a child to engage with the local fire service to increase their understanding of fire setting risks.

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The effectiveness of leaders and managers: good

Staff receive training that is relevant to the child's individual needs and are supported through supervision and team meetings. Daily discussions and handovers take place, supporting effective communication and continuity of care. However, these discussions are not always accurately recorded or to a good standard.

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The effectiveness of leaders and managers: good

The manager has good oversight of the home and demonstrates a strong understanding of children and staff strengths and support needs. However, management oversight is not always consistent. For example, the independent visitor reports are not always effectively verified against other information or shared with the regulatory body in a timely manner. Inspection report children's home: SC356565 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) and (2)(h))

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Requirement Due date

In particular this relates to the registered person ensuring, the organisation and management of all documentation in relation to children and staff. 25 September 2026

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

(Regulation 40 (4)(c)) 25 September 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations including the quality standards'. Inspection report children's home: SC356565 7

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Children's home details

Registered provider: Eagle Children's Home

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Children's home details

Registered provider address: 21 Jeremy Road, Wolverhampton, WV4 5BX

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Children's home details

Responsible individual: Clarence Crosdale

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Inspector

Mandy Wake, Social Care Inspector Inspection report children's home: SC356565 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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