Children's Home run by Chances CCFSS Limited in Gloucestershire

Inspection report for children’s home: SC016697 1 SC016697 Registered provider: Chances CCFSS Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The privately owned home provides therapeutic care for up to 4 children who have experienced childhood trauma and have social and emotional difficulties.

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Information about this children’s home

The registered manager has been in post since 2001.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 12 November 2025

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: SC016697 2

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Inspection date Inspection type Inspection judgement

12/11/2025 Full Outstanding 11/03/2025 Full Outstanding 06/02/2024 Full Outstanding 10/01/2023 Full Outstanding Inspection report for children’s home: SC016697 3

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Summary of findings

Managers and staff provide a stable, supportive environment in which the child feels safe and cared for. The child receives high-quality care from a team of staff who know them well and understand their needs and vulnerabilities. As a result, the child is making positive progress from their starting point across different areas of development and has built strong, trusting relationships with staff. Families and professionals speak highly of the care provided, recognising the home’s positive influence on the child’s progress and development.

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Overall experiences and progress of children and young people: outstanding

The child has built trusting relationships with the staff who care for them. Staff listen to the child, invest time in them, and know them well. The child has been supported in developing a sense of belonging. They have lived at the home for over 6 years and are making positive progress across many aspects of their life.

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Overall experiences and progress of children and young people: outstanding

Staff recognise the importance of the child spending quality time with their family. They actively collaborate with family members to ensure continuity and to facilitate meaningful, safe family interactions that support the child’s identity and wellbeing.

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Overall experiences and progress of children and young people: outstanding

Staff are adaptable, tailoring their approach to the child’s expressed needs. They respect the child’s choices about who they wish to contact, how often, and what information they want to know or share with their family. The child’s voice is consistently heard and valued. The child’s sister has recently been on holiday with the team and has stayed at the home, fostering positive bonding in a safe environment.

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Overall experiences and progress of children and young people: outstanding

The child’s health needs are fully understood and addressed effectively through access to routine and specialist services. Staff actively promote healthy outcomes and provide the necessary support for the child.

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Overall experiences and progress of children and young people: outstanding

The staff have also helped the child make good educational progress from their starting point by addressing barriers to learning. As a result, the child has achieved positive outcomes. These include completing school, sitting exams, giving 2 presentations, enrolling at college, creating a CV, independently applying for employment opportunities and securing a part-time role.

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Overall experiences and progress of children and young people: outstanding

The child has made exceptional progress across education, employment, independence, health, relationships and emotional wellbeing. They continue to engage positively with opportunities available to them and are developing the skills and confidence needed for adulthood. This progress reflects both their own commitment and the consistent, nurturing support provided by the staff. Inspection report for children’s home: SC016697 4

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How well children and young people are helped and protected: outstanding

Staff have a good understanding of the child’s lived experiences and vulnerabilities. They are mindful of how the child’s needs and previous experiences shape their perception of the world and learning. This enables staff to provide care tailored to the child’s individual needs and age-appropriate understanding.

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How well children and young people are helped and protected: outstanding

Staff provide the child with a safe living environment. By establishing a gaming room on the ground floor, staff can remain nearby to supervise the child’s online activities and provide a secure space for them to spend time independently within their online community.

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How well children and young people are helped and protected: outstanding

A proportionate approach to risk is child focused, enabling the child to have positive life experiences. Staff regularly discuss safety and risk with the child, listen carefully, and share information to help the child make informed choices. They manage risks effectively and adapt their responses as needed. Building positive relationships and using an embedded therapeutic care model support these outcomes.

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How well children and young people are helped and protected: outstanding

Since the previous inspection, there have been no significant concerns. This demonstrates that the child is safe, well supported, and benefiting from a stable, nurturing environment.

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The effectiveness of leaders and managers: outstanding

The members of the leadership and management team are passionate advocates for the child, ensuring their views, wishes and voice are heard, especially when they believe other professionals may not fulfil their responsibilities to the child. They discuss the child with enthusiasm and dedication. Furthermore, they are child-centred practitioners who have motivated the team to adopt this focus, as evidenced by their interactions and the strong, family-oriented environment.

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The effectiveness of leaders and managers: outstanding

The leadership and management team is committed to achieving the best outcomes for the child. Leaders and managers spend time at the home, enabling them to build positive, trusting relationships with staff, the child and the wider family network.

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The effectiveness of leaders and managers: outstanding

Staff feel supported by the manager and leadership team, with regular supervision, team meetings and process meetings used effectively to reflect on the care they provide and to ensure the child’s needs are met. The culture promotes openness and transparency, emphasising learning and development.

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The effectiveness of leaders and managers: outstanding

Professionals and families offer positive feedback on the staff and management, emphasising effective communication, consistent support and a nurturing approach. One professional described the home as ‘amazing’, while a family member said, ‘We don’t see the home as a care home and a staff team; we see it as an extension of the family.’ Inspection report for children’s home: SC016697 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC016697 6

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Children’s home details

Registered provider: Chances CCFSS Limited

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Children’s home details

Registered provider address: 3 Fairview Court, 119-127 Fairview Road, Cheltenham, Gloucestershire GL52 2EX

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Inspector

Darren Wickens, Social Care Inspector Inspection report for children’s home: SC016697 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding, and child protection.

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Inspector

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Inspector

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Inspector

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