Children's Home run by Netpex Care Ltd in Lewisham

Inspection report for children's home: 2782452 1 Registered provider: Netpex Care Ltd.

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Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This privately run children's home provides care for up to 3 children with learning disabilities.

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Information about this children's home

The home and manager registered with Ofsted in August 2024.

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Information about this children's home

There were 2 children living at the home at the time of inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 15 October 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2782452 2

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Inspection date Inspection type Inspection judgement

15/10/2025 Full Good 25/02/2025 Full Good Inspection report for children's home: 2782452 3

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Summary of findings

Since the last inspection, leaders and managers have continued to provide consistent and effective care for children. The quality of care has led to sustained improvements to the lives of children living in the home.

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Summary of findings

Children benefit from positive relationships with the adults caring for them, who are sensitive and responsive to their individual needs. Staff fully understand the children's needs, which is promoting stability for the children and helping them to develop and sustain trusting relationships. Children live in a nurturing, warm and welcoming environment.

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Overall experiences and progress of children and young people: good

Managers have robust arrangements in place to manage children's medication. They liaise with relevant professionals to make sure that it is reviewed on a regular basis to ensure that it continues to meet their needs.

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Overall experiences and progress of children and young people: good

Children are supported to develop life skills, such as cooking, baking and independence in their personal care. Children's achievements are recognised and celebrated. A social worker said that a child 'Has made positive progress in their engagement, communication and independence skills, and is generally observed to be settled, happy and well supported within the home.'

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Overall experiences and progress of children and young people: good

Effective planning for children's care ensures that their plans fully reflect their needs and goals and are aligned to the local authority care plan. They illustrate clearly how staff can best meet children's needs. This is helping to provide consistent care that reduces uncertainty and children's anxiety.

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Overall experiences and progress of children and young people: good

Children's positive behaviour plans illustrate their preferred methods of communication. Adults caring for children use a range of communication methods to effectively engage children. Social stories and pictorial planners are used to help children develop their independence and understand their daily routines. This helps to reduce children's anxiety so that children can positively engage in activities.

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Overall experiences and progress of children and young people: good

Children who are non-verbal communicate through their body language and cues to indicate their preferences. This is helping children to influence their plans and develop their independence in the home. This also helps to reduce children's frustrations that can lead to distress and behaviours that challenge.

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Overall experiences and progress of children and young people: good

Children benefit from good range of leisure activities, such as accessing an outdoor gym, walking, swimming and visits to the funfair. This ensures that children are supported to develop their social skills as well as being active participants in their community. Inspection report for children's home: 2782452 4 Children are actively engaged in weekly house meetings where they are supported to share their wishes and feelings through their pictorial communication tools and social stories. This ensures that children can effectively contribute to daily life in the home.

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Overall experiences and progress of children and young people: good

Children benefit from staff actively supporting them to remain close to their parents, sisters and brothers and other important people in their lives.

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Overall experiences and progress of children and young people: good

Children benefit from highly effective transition planning when they move into and out of the home. Staff are skilled at promoting positive endings and create thoughtful memory books to help children develop their life story.

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How well children and young people are helped and protected: good

Children receive highly effective help and protection from experienced and skilled staff who understand their needs. A child told the inspector that they felt safer in the home and could talk to the adults caring for them if they were worried.

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How well children and young people are helped and protected: good

Children have individual risk assessments that are reviewed and amended to reflect children's changing needs. Children's behaviour support plans help staff to understand what children find helpful when they are feeling distressed. This ensures that children receive effective and timely support to reduce behaviours that might be harmful to themselves or others.

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How well children and young people are helped and protected: good

Children are protected in the home by staff ensuring that there are appropriate safeguards in place to reduce harmful episodes. Proactive safeguarding practice and highly effective planning has successfully managed and minimised risks in the home and community. As a result, accidents in the home are rare. There have been no physical interventions since the last inspection.

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How well children and young people are helped and protected: good

Adults caring for children recognise their triggers. They know how to engage children to reduce escalating behaviours through effective and appropriate support and intervention strategies.

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How well children and young people are helped and protected: good

Children benefit from skilled staff supporting them with creative and purposeful conversations to help them understand what safe and acceptable behaviour is to reduce risk of harm to themselves and others. This includes helping children to understand the risks associated with accessing unsafe website content. This is helping to reduce children's vulnerability.

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The effectiveness of leaders and managers: good

Leaders and managers have been effective in providing good-quality help, protection, care and support to children living in the home. Staff are supported by a suitably qualified, skilled, efficient and receptive registered manager who understands the children's needs well. The registered manager and responsible individual are aspirational for all the children and ensure that they receive a high standard of care. Inspection report for children's home: 2782452 5 The registered manager is highly ambitious and a strong advocate for children. She has appropriately challenged placing authorities when decisions have been made that are not in children's best interests. There is effective partnership working with the placing authorities when additional support is required meet children's needs. Children also have independent advocates to ensure that their rights and entitlements are promoted.

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The effectiveness of leaders and managers: good

There is appropriate professional challenge and scrutiny, and leaders actively and regularly monitor the quality of care provided. This ensures that children remain at the forefront of practice in the home.

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The effectiveness of leaders and managers: good

The registered manager undertakes thorough investigations when there are allegations of harm to children. Effective work with the appropriate agencies ensures that there is a timely response to concerns in accordance with statutory guidance.

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The effectiveness of leaders and managers: good

The staff induction programme and learning opportunities are comprehensive and ensure that staff are equipped with the knowledge and skills needed to care for children with special educational needs and/or disabilities effectively. Staff benefit from continuous learning to develop their skills to meet the needs of children through high support in team meetings and group supervision.

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The effectiveness of leaders and managers: good

Staff describe the manager as approachable, understanding and always willing to listen. Staff spoke positively about the training opportunities available to them to develop good practice. Inspection report for children's home: 2782452 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2782452 7

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Children's home details

Registered provider address: 20 Heathland Road, London N16 5NH

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Inspector

Nicki Shaw, His Majesty's Inspector Inspection report for children's home: 2782452 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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