Children's Home run by Keys Group Progressive Care & Education Limited in Liverpool

Inspection report for children’s home: 1248043 1 Registered provider: Keys Group Progressive Care & Education Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private organisation and is registered to care for up to 2 children who may experience social and emotional difficulties and/or learning disabilities.

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Information about this children’s home

The manager has been registered with Ofsted since February 2021.

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Information about this children’s home

There were 2 children living at the home at the time of this inspection. The inspector met both children.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 4 February 2026

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 1248043 2

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Inspection date Inspection type Inspection judgement

04/02/2026 Full Outstanding 18/02/2025 Full Outstanding 30/01/2024 Full Outstanding 08/11/2022 Full Good Inspection report for children’s home: 1248043 3

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Summary of findings

Children make considerable progress because of innovative and consistent care. Children are supported by individual communication strategies and specialist care that supports them to overcome barriers and make exceptional progress.

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Summary of findings

The safeguarding culture is robust and the team remain curious and reflective and work proactively to ensure children are safe. Managers and leaders have developed a culture of high aspirations, creativity and commitment.

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Summary of findings

Children benefit from managers and leaders who care deeply about them and their progress, and this has a positive impact on children’s experiences and progress in the home.

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Overall experiences and progress of children and young people: outstanding

Children make significant progress, and the adults in their lives work creatively to remove any barriers that have the potential to hinder their progress. Staff worked with a local organisation and delivered training to support the organisation to understand their child’s communication style. The team worked with the organisation to adapt the programme that they offer to meet their child’s needs. This resulted in the child achieving several awards, being able to communicate, integrate into their local community and make friends.

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Overall experiences and progress of children and young people: outstanding

Staff empower children to communicate through their individual communication strategies. The team uses song to communicate with one child, and this has supported the child to develop their language skills. Another child has a bespoke communication book. These tools empower the children to have a voice.

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Overall experiences and progress of children and young people: outstanding

Children are supported to develop and maintain relationships with important people in their lives. Staff support children to travel to their home area to spend quality time with their loved ones. Staff ensure that distance is not a barrier in promoting children’s identity needs. One family member commented that their child has made so much progress and they could not fault the care that their child is provided with.

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Overall experiences and progress of children and young people: outstanding

Children are supported to develop their life skills in line with their age and development. Staff implement creative strategies to support the children’s individual needs. They use play, toys, social stories and role modelling. These strategies support children to make progress in areas that professionals previously did not think was possible.

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Overall experiences and progress of children and young people: outstanding

The children’s home is personalised to meet the children’s individual needs. The walls include art murals of the children’s favourite characters, a newly fitted sensory cabin and garden and communication aids throughout their home. However, there are some parts Inspection report for children’s home: 1248043 4 of the children’s home that they do not have access to. This hinders their ability to access all areas of their home.

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How well children and young people are helped and protected: outstanding

The safeguarding culture is underpinned by curiosity, reflection and a proactive approach. Safeguarding risks rarely present because of robust, personalised safety planning. When they do arise, staff act quickly to ensure that children are safe.

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How well children and young people are helped and protected: outstanding

Staff use a range of strategies to keep children safe. They have a very good understanding of the children’s sensory, communication and emotional needs. There are times when children need to be safely held. The team always ensures that they use the least restrictive measure. They reflect on each incident to proactively inform future strategies to support children.

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How well children and young people are helped and protected: outstanding

Strategies are in place to support children to communicate about risks in their lives. The team uses creative learning, visual aids and communication tools to support children to understand their safety plans. This practice creates an open culture for children to raise any concerns if they have any.

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How well children and young people are helped and protected: outstanding

The adults caring for children have a very detailed understanding of their needs and risks in their lives. They use consistent, child-centred strategies to keep children safe. Children benefit from clear, consistent approaches from their team that are regularly reviewed. This practice supports children’s safety on a daily basis.

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The effectiveness of leaders and managers: outstanding

The management team has created a culture of high aspirations for children. The team is constantly striving for progress and positive outcomes for children. They think creatively about how they can improve their practice and continually develop their knowledge base. This includes working alongside a psychologist who specialises in neurodiversity and sensory development. The team’s continuous professional development informs their creative care of children.

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The effectiveness of leaders and managers: outstanding

Children are cared for by consistent adults. The management team has created a development plan to recruit individuals who have expertise to meet the individual needs of children. This has resulted in children making progress supported by newer team members due to their skills, knowledge and experience.

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The effectiveness of leaders and managers: outstanding

The management team members are champions for children. They continuously escalate when children are not receiving the service and support that they need. This ethos results in positive outcomes being achieved for children in a timely way.

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The effectiveness of leaders and managers: outstanding

There are strong monitoring and evaluation systems in place. This results in the team receiving consistent, high-quality support. The management team evaluates practice and Inspection report for children’s home: 1248043 5 ensures that the evaluation and practice themes are fed back to the team. This practice creates a learning culture and a focus on providing children with the best care possible.

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The effectiveness of leaders and managers: outstanding

Managers and leaders invest in their team. They explore learning opportunities for team members based on their individual passions and strengths. Team members are engaged in training opportunities relating to bespoke therapies and models of care. They then take a lead role in sharing their knowledge and learning within their organisation to inform children’s care. This approach results in team morale being very high and children having adults who are innovative and committed to caring for them. Inspection report for children’s home: 1248043 6

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Recommendation

 The registered person should ensure that the children’s home is a nurturing and supportive environment that meets the needs of the children. In most cases, homes should be homely, domestic environments. Children’s homes must comply with relevant health and safety legislation, such as alarms and food hygiene. However, in doing so, homes should seek as far as possible to maintain a domestic rather than ‘institutional’ impression. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9.)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1248043 7

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Children’s home details

Registered provider: Keys Group Progressive Care & Education Limited

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Children’s home details

Registered provider address: Maybrook House, Third Floor, Queensway, Halesowen, West Midlands B63 4AH

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Inspector

Carly Quinn, Social Care Inspector Inspection report for children’s home: 1248043 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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