Children's Home run by Gims Care Solution LTD in Havering

Inspection report for children's home: 2771567 1 Registered provider: Gims Care Solution Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately run home for up to 2 children aged between 5 and 17 years who experience social and emotional difficulties.

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Information about this children’s home

The home was registered with Ofsted in April 2025. The manager has been in post since November 2025 and has applied to register with Ofsted.

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Information about this children’s home

There were 2 children living at the home at the time of this inspection. Two children have moved out since the last inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 16 September 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2771567 2

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Inspection date Inspection type Inspection judgement

16/09/2025 Full Good Inspection report for children's home: 2771567 3

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Summary of findings

Children make progress and the care provided by staff is individualised and impactful, evidenced in heartfelt letters received from children, a reduction in incidents and improved engagement with professionals. Children develop positive relationships and are supported to build independence. Leaders provide effective oversight through training, supervision and monitoring. However, some areas require further development, including the consistent use of agreed strategies before physical intervention is considered, staff knowledge of the appropriate agencies to report safeguarding concerns to, and representation of children’s cultural and ethnic backgrounds within the staff team.

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Overall experiences and progress of children and young people: good

Staff know children well and provide care that helps them feel settled. As a result, children make progress from their starting points. Staff work hard to provide stability for children and when children move on from the home, they help them to understand what is happening and support them through the changes. This helps children to feel reassured and prepared for the future.

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Overall experiences and progress of children and young people: good

Staff work hard to build positive and trusting relationships with children. They provide children with emotional support, encouragement and reassurance, helping them to feel safe and cared for. Some children who have moved on continue to stay in touch with staff, reflecting the strength of these relationships. Children describe the home as a ‘safe space’ and have written letters expressing their gratitude for the care and support they received. One child wrote, ‘Thank you for being inspiring and pushing me to become better and pursue my dreams.’ These strong relationships provide children with a secure foundation from which they can thrive.

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Overall experiences and progress of children and young people: good

Staff ensure that children’s views, wishes and feelings are reflected in the home’s records. Weekly and monthly progress reports include children’s contributions in their own words and are supported by photos. This helps children to see that their views matter and that their experiences are valued and recognised.

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Overall experiences and progress of children and young people: good

Staff encourage children to develop their interests, skills and confidence through a wide range of activities. They take account of children’s likes and interests when planning opportunities in the home and in the community, including swimming, football and arts and crafts. Staff recognise and celebrate children’s achievements and progress. For example, one child visited their favourite football club’s stadium and staff purchased a football kit for them. This helps children to build confidence and develop aspirations for their future.

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Overall experiences and progress of children and young people: good

Staff regularly spend time with children talking about their lives, how they are feeling and any support they may need. These conversations are tailored to each child’s individual needs and help children to reflect on their progress, celebrate achievements Inspection report for children's home: 2771567 4 and identify goals for the future. Staff encourage children to recognise what they have done well and where they may need further support. This helps children to develop self- awareness and take an active role in decisions about their lives.

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Overall experiences and progress of children and young people: good

Staff work proactively with education providers, relevant professionals and placing authorities to help secure suitable education arrangements for children. They maintain effective communication and contribute to planning to ensure that children’s educational needs are understood and supported. This helps to promote continuity in learning and enables children to make progress from their starting points.

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Overall experiences and progress of children and young people: good

Staff actively promote children’s relationships, identity and sense of belonging. Family time is encouraged and carefully supported. Staff respect and respond to children’s cultural, religious and identity needs. They help children to maintain important relationships and to understand and value their individual backgrounds. However, opportunities for children to see their cultural and ethnic backgrounds reflected within the staff team are limited.

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Overall experiences and progress of children and young people: good

Staff provide care that meets children’s needs and promotes their welfare. However, some children do not have a thorough understanding of the complaints process, including the difference between informal and formal complaints, how complaints are managed and the outcomes they can expect. This means that children may not be fully informed about how to raise concerns effectively.

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How well children and young people are helped and protected: good

Staff help to keep children safe by understanding the challenges they face and the support they need. Children are encouraged to talk about their feelings and the strategies they can use to manage their behaviour safely. Staff respond promptly when children need support and take action when concerns arise. This helps children to develop coping strategies and make safer choices.

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How well children and young people are helped and protected: good

Staff have a good understanding of the restrictions in place for children and the circumstances in which they are necessary. They provide clear boundaries and support children to understand these arrangements. Staff work effectively with placing authorities and other professionals to regularly review restrictions and consider whether they remain necessary.

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How well children and young people are helped and protected: good

Staff use risk assessments and safety plans to guide their practice and respond to children’s changing needs. They remain alert to emerging concerns and take proactive action to reduce risks. Children are supported to understand and manage their feelings safely, and staff provide consistent support when difficulties arise. This has contributed to a reduction in incidents and supports children to experience greater stability and emotional wellbeing.

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How well children and young people are helped and protected: good

Staff help children to understand what helps everyone to feel safe, respected and settled in the home. They support children to develop independence and take increasing responsibility for their behaviour. However, staff do not always consistently use and Inspection report for children's home: 2771567 5 exhaust other agreed strategies before physical intervention is considered. As a result, children do not always benefit from the least restrictive response when they are finding things difficult.

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How well children and young people are helped and protected: good

Staff provide children with a safe and supportive environment. They know children well and are committed to helping them stay safe. However, not all staff have a clear understanding of the appropriate agencies to report concerns to and the importance of notifying the regulator of a serious incident without delay. However, this has not impacted on the quality of care children receive.

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The effectiveness of leaders and managers: good

Leaders and managers ensure that staff are equipped with the knowledge and skills needed to meet children’s individual needs. They maintain oversight of mandatory training and ensure that additional learning opportunities are provided in response to children’s presenting and emerging needs. This helps staff to provide children with informed, responsive care and support.

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The effectiveness of leaders and managers: good

Leaders and managers ensure that staff receive regular supervision and team meetings are held that promote reflection and professional development. These forums provide staff with opportunities to discuss their practice, consider children’s experiences and identify areas for further learning. Clinical input is used effectively to complement team discussions and deepen staff’s understanding of children’s needs. Staff describe these opportunities as valuable and impactful, helping them to reflect on their approach and strengthen their practice. This helps to ensure that children receive thoughtful and informed care from a well-supported workforce.

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The effectiveness of leaders and managers: good

Communication with professionals is effective. Leaders maintain good communication with placing authorities and external agencies. Information is shared appropriately and promptly. Professionals provided positive feedback, and one social worker stated that staff ‘consistently work in a trauma-informed and child-centred manner’, and the child has made ‘measurable progress’. This feedback demonstrates the positive relationships that leaders and staff have established with professionals and the difference that this support makes for children.

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The effectiveness of leaders and managers: good

Leaders and managers have created a positive and supportive working environment. Staff report feeling well supported and describe good team morale and strong working relationships. Leaders provide consistent support to staff and invest in their development. This contributes to a stable workforce with low staff turnover, enabling children to build trusting relationships with the staff who care for them.

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The effectiveness of leaders and managers: good

Leaders demonstrate a commitment to continuous improvement. They have taken action to address previous requirements and recommendations and have strengthened practice where shortfalls have been identified. This helps to ensure that children benefit from care that is reflective, responsive and focused on improving their experiences. Inspection report for children's home: 2771567 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

Restraint in relation to a child is only permitted for the purpose of preventing—

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Requirement Due date

injury to any person (including the child);

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Requirement Due date

serious damage to the property of any person (including the child); or

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Requirement Due date

Restraint in relation to a child must be necessary and proportionate. (Regulation 20 (1)(a)(b) (2))

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Requirement Due date

In particular, the registered person must ensure that staff follow children’s agreed plans and consistently use, record and evaluate the strategies intended to minimise the use of physical intervention. 1 October 2026

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Recommendations

 The registered person should ensure that all staff have a clear understanding of the role and functions of the local authority designated officer (LADO) and know the appropriate action to take and who to contact when safeguarding concerns or serious incidents arise. This should include staff understanding when concerns should be referred to the LADO and when matters should be notified to Ofsted. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 9.19)  The registered person should ensure staff encourage children to share any concerns about their care or other matters as soon as they arise. Children must be able to take up issues or make a complaint with support and without any fear that this will result in any adverse consequences. Children must be aware of this procedure and be reminded of it as necessary, including next steps and outcomes. (‘Guide to the

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Recommendations

Children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.13) Inspection report for children's home: 2771567 7  The registered person should ensure that staffing arrangements take account of the gender, ethnic and cultural backgrounds of children living in the home, so that children have access to staff who represent their individual identities and backgrounds. If children give a view on how the staffing structure could be improved to promote the best care for them, appropriate action should be taken. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2771567 8

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Children’s home details

Registered provider: Gims Care Solution Ltd

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Children’s home details

Registered provider address: 5 Southend Road, Grays, Essex RM17 5NH

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Inspector

Kay Barnett, Social Care Inspector Inspection report for children's home: 2771567 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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