Early years · Early years complaint outcome
Harvey Bears Nursery and Pre-School
Summary
What we read, and from where
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- Inspection datesingle source
10 Jul 2026
- URN verified
205490
Deep dive
What this report says
In plain English
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Tone of the report
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In line with other reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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- ensure staff are aware of the setting's whistleblowing procedures and that all staff feel able to raise concerns about poor or unsafe practice and know that such concerns will be taken seriously by the senior leadership team p.2
- We suspended the provider's registration on 18 June 2026 because we believe children may be at risk of harm. p.2
- Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. p.2
- We found that the provider had not met all of the actions. p.3
- On 2 October 2026, we found that the provider had not met the actions set in the welfare requirement notice. p.4
Next steps
Quoted from the report. Tap to see it on the page.
- All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. p.1
- ensure confidential information and records about staff and children is held securely and only accessible and available to those who have a right or professional need to see them. p.4
What the report dwells on
Topics by how often they come up, coloured by how they are described. Open one for an example.
Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 4
- Words of findings
- 1,183
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 39, typical 42
- Average sentence
- 19 words
- Next steps
- 2
- typical 1
- Hedged sentences
- 3%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 23 January 2026, we received concerns that the provider was not meeting requirements relating to health.
p.1
Summary of outcome
On 5 February 2026, we carried out a regulatory telephone call. The provider also submitted relevant documentation following the call. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n ensure all first aid trained staff have the necessary knowledge and skills to respond to medical incidents appropriately, with particular regard to understanding how to implement effective first-aid practice and knowing when to seek medical assistance
p.1
Summary of outcome
n maintain accurate records for the safe and efficient management of the setting, with particular regard to ensuring records for first-aid incidents are completed sufficiently
p.1
Summary of outcome
n make sure parents are informed about any serious medical incidents in a timely manner.
p.1
Summary of outcome
On 29 April 2026, the provider responded to the actions set. We found that the provider had supported staff to understand their responsibilities and practices regarding first-aid procedures to keep children safe. They had improved record keeping and systems for making sure parents are informed about any serious medical incidents in a timely manner.
p.1
Summary of outcome
On 5 May 2026, we received further concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, whistleblowing and staff: child ratios.
p.1
Summary of outcome
On 15 June 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this. Actions needed by 1 July 2026:
p.1
Summary of outcome
n ensure all leaders and staff, including the designated safeguarding lead, have a secure knowledge and understanding of safeguarding procedures, including how to identify, respond and act on concerns about children's welfare
p.2
Summary of outcome
n ensure all leaders and staff know how to respond, record and effectively refer concerns or allegations related to safeguarding in a timely and appropriate way
p.2
Summary of outcome
n ensure that the designated safeguarding lead liaises appropriately with local statutory children's services agencies in the event of any safeguarding concerns, and that any information shared with such agencies is accurate
p.2
Summary of outcome
n make sure that leaders and staff implement effective procedures when allegations are raised about staff
p.2
Summary of outcome
n ensure staff are aware of the setting's whistleblowing procedures and that all staff feel able to raise concerns about poor or unsafe practice and know that such concerns will be taken seriously by the senior leadership team
p.2
Summary of outcome
n maintain accurate and organised records for the safe and efficient management of the setting, with particular regard to safeguarding records
p.2
Summary of outcome
n keep a written record of all accidents or injuries to children including any first-aid treatment given
p.2
Summary of outcome
n inform parents and/or carers of any accident or injury sustained by a child on the same day, or as soon as reasonably practicable after, and of any first-aid treatment given
p.2
Summary of outcome
n ensure leaders and managers have sufficient skills and oversight of the setting to identify and address weaknesses to keep children safe
p.2
Summary of outcome
n implement appropriate sleeping arrangements to keep children safe
p.2
Summary of outcome
n ensure that staff are deployed effectively at all times to supervise children and meet their individual needs
p.2
Summary of outcome
n provide staff with targeted training, support and professional development opportunities which enable them to understand and fulfil their roles and responsibilities.
p.2
Summary of outcome
We suspended the provider's registration on 18 June 2026 because we believe children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.
p.2
Summary of outcome
On 2 July 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised after the previous visit.
p.3
Summary of outcome
We found that the provider had not met all of the actions. We have therefore served a further welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.3
Summary of outcome
n ensure all leaders and staff, including the designated safeguarding lead have a secure knowledge and understanding of safeguarding procedures, including how to identify, respond and act on concerns about children's welfare
p.3
Summary of outcome
n ensure all leaders and staff know how to respond, record and effectively refer concerns or allegations related to safeguarding in a timely and appropriate way
p.3
Summary of outcome
n ensure that the designated safeguarding lead liaises appropriately with local statutory children's services agencies in the event of any safeguarding concerns, and that any information shared with such agencies is accurate
p.3
Summary of outcome
n make sure that leaders and staff implement effective procedures when allegations are raised about staff
p.3
Summary of outcome
n ensure staff are aware of the setting's whistleblowing procedures and that all staff feel able to raise concerns about poor or unsafe practice and know that such concerns will be taken seriously by the senior leadership team
p.3
Summary of outcome
n maintain accurate and organised records for the safe and efficient management of the setting, with particular regard to safeguarding records
p.3
Summary of outcome
n ensure leaders and managers have sufficient skills and oversight of the setting to identify and address weaknesses to keep children safe
p.3
Summary of outcome
n ensure that staff are deployed effectively at all times to supervise children and meet their individual needs
p.3
Summary of outcome
n provide staff with targeted training, support and professional development opportunities which enable them to understand and fulfil their roles and responsibilities n put appropriate arrangements in place for the supervision of staff to foster a culture of mutual support, teamwork, and continuous improvement
p.3
Summary of outcome
n ensure confidential information and records about staff and children is held securely and only accessible and available to those who have a right or professional need to see them.
p.4
Summary of outcome
We will monitor the provider's response to ensure the actions are successfully completed.
p.4
Summary of outcome
On 2 October 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at the last visit.
p.4
Summary of outcome
On 2 October 2026, we found that the provider had not met the actions set in the welfare requirement notice. We are taking steps to cancel the provider's registration. The provider has a right to object to our intention to take these steps.
p.4
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.4
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.4
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.4
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