Children's Home run by HATCH Group Limited in Derbyshire

Inspection report for children’s home: 2792609 1 Registered provider: Hatch Group Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private company. It is registered to provide care one child who may have social and emotional difficulties.

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Information about this children’s home

The home is led by a registered manager who registered with Ofsted in November 2025.

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Information about this children’s home

At the time of the inspection, one child was living in the home and their views were sought.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2792609 2

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Inspection date Inspection type Inspection judgement

20/05/2025 Full Good Inspection report for children’s home: 2792609 3

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Summary of findings

The home is led by a registered manager who is committed to ensuring positive outcomes for children and advocates for children well. Children benefit from individualised care, and staff know children well. Leaders and managers work effectively with the multi-agency network and appropriately challenge professionals in the best interests of children.

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Overall experiences and progress of children and young people: good

Overall, children make good progress from their individual starting points. Staff support children to develop their emotional regulation skills. One child has made significant progress in understanding and communicating how they are feeling. Staff speak warmly about and to children. Parents of one child said that staff ‘quickly made a real connection’ with their child, and that their child is making ‘amazing progress’.

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Overall experiences and progress of children and young people: good

Since the last inspection, 2 children have moved in, and 2 children have moved out of the home. Overall, moves into and out of the home are well planned. Leaders and managers liaise with children’s professional and personal networks and provide support to children before they move into the home.

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Overall experiences and progress of children and young people: good

One child was supported to move back to the care of their family. Leaders and managers created a parents’ guide to promote consistency for the child, and to provide support for both the parent’s and child’s transition.

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Overall experiences and progress of children and young people: good

One child moved out of the home shortly after moving in. This was unplanned. Leaders and managers worked closely with the local authority and professional network to provide support and consistency of care for the child while alternative arrangements were identified.

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Overall experiences and progress of children and young people: good

Staff support children’s physical and emotional health and wellbeing. Staff engage in effective multi-agency working, including with medical professionals to reduce distress for the child when they need to attend hospital. Staff ensure that children have access to services specific to their needs.

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Overall experiences and progress of children and young people: good

Children benefit from being supported to spend time with people who are important to them. Staff encourage children to engage in a range of activities and promote their social development. Where there are challenges for children accessing appropriate education provisions, leaders and managers communicate with the relevant professionals to seek a timely resolution.

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Overall experiences and progress of children and young people: good

The home environment is clean and tidy. The child’s bedroom is personalised to their tastes. The furnishings of the home are carefully considered by leaders and managers, Inspection report for children’s home: 2792609 4 balancing a homely environment with the safety of the child. This is continuously reviewed and adapted as necessary. Repairs to damages following incidents are not always carried out in a timely manner. This could result in feelings of shame and embarrassment for the child.

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How well children and young people are helped and protected: good

Assessments of risk and support plans are individualised and regularly updated following incidents. Staff understand the risks that children may be exposed to and how to respond to these risks. Leaders and managers use consultation with expert professionals to inform the care of children.

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How well children and young people are helped and protected: good

When a child goes missing from the home, their individual plan is followed. Staff provide support to the child when they return. Sensitive work is completed with the child to develop an understanding of their experiences and to reduce the risk of further incidents. Children are supported to develop an understanding of both physical and emotional safety. One child completed extensive work regarding the risk of exploitation.

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How well children and young people are helped and protected: good

Safeguarding incidents are managed effectively overall and in line with children’s plans. Where necessary and appropriate, medical advice is sought. Records of incidents completed by staff do not always provide sufficient detail. This could limit leaders’ and managers’ ability to identify areas of development.

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How well children and young people are helped and protected: good

When staff have physically intervened or restrained children, this has been necessary to ensure the safety of children and staff. Children and staff are spoken to following the incident and provided with opportunities to reflect. However, they are not consistently spoken to about the physical intervention measure used. Records of discussions are not consistently dated. This limits accountability of completion within regulatory timescales.

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How well children and young people are helped and protected: good

When allegations are made about adults who care for children, action is taken to ensure the safety of children. This includes allegations about external professionals. Safeguarding procedures are followed, including liaison with the local authority designated officer.

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The effectiveness of leaders and managers: good

The registered manager is present in the home. This is reflected in the positive relationships she has built with the child, parents, professionals and staff. Professionals surrounding the child speak highly of the registered manager. A professional working with one child said that the registered manager is ‘wonderful with [name of child]’, and a member of staff said that the registered manager ‘creates a brilliant environment to work in’.

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The effectiveness of leaders and managers: good

Leaders and managers advocate strongly for children. They appropriately challenge professionals in the best interests of children. They reflect on the practice of staff and external professionals and use this reflection to improve outcomes for children. Inspection report for children’s home: 2792609 5 Staff are knowledgeable about the children they care for. They access a range of training to support their development, including training that is specific to children’s individual needs.

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The effectiveness of leaders and managers: good

Staff say they feel well supported by leaders and managers and receive regular supervision. Professional supervision considers the needs of children alongside the professional development and personal wellbeing of staff. This supports staff to feel valued and assists in building resilience in the team.

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The effectiveness of leaders and managers: good

Leaders and managers review incidents to ensure safe care of children. Where shortfalls are identified in staff practice, timely action is taken. Appropriate measures are taken to implement any required learning and development.

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The effectiveness of leaders and managers: good

Systems for storing children’s records do not consistently promote ease of access or understanding. This could impact independent scrutiny and oversight from the regulator and independent visitor. This could also limit children’s understanding of their experiences if they choose to access their records in later life. Inspection report for children’s home: 2792609 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and 18 November 2026 Inspection report for children’s home: 2792609 7 within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c))

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Recommendations

 The registered person should ensure that the home is a nurturing and supportive environment that meets the needs of the children. In particular, ensure timely completion of any repairs following incidents. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. The home’s records about each child represent a significant contribution to their life history. In particular, ensure that children’s files are in good order and easily accessible. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraphs 14.4 and 14.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2792609 8

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Children’s home details

Registered provider address: Suite A, Best House, Grange Business Park, Leicester LE8 6EP

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Inspector

Siobhan Holmes, Social Care Inspector Inspection report for children’s home: 2792609 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services and inspects services for looked- after children, safeguarding and child protection.

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Inspector

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Inspector

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