Children's Home run by Coastal Quality Care Limited in Lancashire

Assurance inspection report for children’s home: 2775641 1 OFSTED USE ONLY

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Registered provider: Coastal Quality Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private organisation. The home is registered to care for 2 children with social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, one child was living at the home and was present during the inspection.

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Information about this children’s home

There is no registered manager in the home. The service manager is currently providing management oversight of the home while longer-term management arrangements are resolved.

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Inspection date: 27 August 2026

Judgement at last inspection: requires improvement to be good

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Inspection date: 27 August 2026

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2775641 2 OFSTED USE ONLY

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Since the last inspection, one child has moved out of the home suddenly following a significant incident. Managers and staff worked with the placing authority to share relevant information regarding the child’s needs and vulnerabilities to support the transition and minimise disruption for the child. Staff also ensured that the child received all of their personal belongings.

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Findings from the inspection

Staff support children’s health, and referrals are made to specialist services when required, such as around smoking cessation. One child has received support and been educated on the dangers of smoking and vaping.

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Findings from the inspection

Improvements have been made to the home environment that make the home more welcoming and safer for the child to live in. Further work is planned to improve the decor in the home.

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Findings from the inspection

Staff respond appropriately when children go missing from the home. Staff are proactive in trying to locate children and report them missing to the relevant agencies, including the police. This supports a quick and safe return.

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Findings from the inspection

There have been 2 incidents of physical intervention. Staff ensured that this was only used as a last resort and for the shortest time possible to maintain the safety of the child and others. However, post-incident discussions with staff lack detail, and this reduces the service manager’s ability to fully evaluate practice, consider any learning and embed it.

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Findings from the inspection

Incidents are generally well managed when they occur. However, there has been one incident which resulted in police intervention as this was not de-escalated at an earlier stage. Staff do not always recognise early triggers and, subsequently, preventative strategies have been missed.

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Findings from the inspection

Risk management plans are in place; however, they are lengthy and not accessible for staff to read and absorb key information in a timely way. In addition, recording is variable in quality and does not always include sufficient detail. This reduces the clarity of some records and limits the effectiveness of management oversight.

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Findings from the inspection

The home has experienced a period of change, including a vacancy in the manager’s position and changes to the staffing team. This has resulted in a period of reduced stability and consistency.

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Findings from the inspection

The staff arrangements are becoming more stable, with a reduction in the amount of agency staff used. When required, familiar staff from other homes within the organisation are used to cover annual leave or sickness. The service manager has Assurance inspection report for children’s home: 2775641 3 OFSTED USE ONLY

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Findings from the inspection

taken some steps to try to minimise the impact on the child by ensuring that there is at least one experienced member of staff working when planning the rota.

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Findings from the inspection

There is a training programme available to staff, and mandatory training is up to date. Staff have also completed additional training tailored to the child’s individual needs.

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Findings from the inspection

Supervision sessions are not yet consistently providing effective opportunities for staff to consolidate their knowledge and reflect on their practice. Team meetings take place monthly; however, they are missed opportunities to reflect on incidents, and to think critically about practice and identify areas for development.

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Findings from the inspection

Some of the requirements and recommendations raised at the last inspection have been met. One requirement is being restated, as while some improvements have been made, these have not been fully embedded or consistently implemented. Assurance inspection report for children’s home: 2775641 4 OFSTED USE ONLY

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Inspection date Inspection type Inspection judgement

05/05/2026 Full Requires improvement to be good 20/01/2026 Full Requires improvement to be good 19/06/2024 Full Good Assurance inspection report for children’s home: 2775641 5 OFSTED USE ONLY

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential;

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

feedback on the experiences of children, including complaints received; and 22 October 2026 Assurance inspection report for children’s home: 2775641 6 OFSTED USE ONLY

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e)(f)(g)(ii)(h))

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Requirement Due date

In particular, the registered person must ensure that staff are provided with accurate and up-to-date information and guidance about how to manage any known or emerging risks.

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Requirement Due date

In particular, the registered person must ensure that they have systems in place so that all staff receive regular supervision sessions that allow them to reflect on their practice and the needs of the children assigned to their care.

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Requirement Due date

In particular, the registered person must ensure that significant incidents are evaluated with scrutiny, taking into consideration any possible learning outcomes that can be implemented in children’s risk management plans, or to support the development of staff.

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Requirement Due date

This requirement is restated. Assurance inspection report for children’s home: 2775641 7 OFSTED USE ONLY

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Children’s home details

Registered provider: Coastal Quality Care Limited

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Children’s home details

Registered provider address: Scott House, Clarke Street, Poulton Industrial Estate, Poulton-Le-Fylde FY6 8JW

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Inspectors

Shauna Morley, Social Care Inspector Sam Baird, Social Care Inspector Assurance inspection report for children’s home: 2775641 8 OFSTED USE ONLY

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Inspectors

to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

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