Children's Home run by Nurture House Ltd in Surrey

Inspection report for children's home: 2873887 1 Registered provider: Nurture House Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is privately owned. It is registered to provide care for one child who experiences social or emotional difficulties. At the time of the inspection, one child was living in the home, and they participated in the inspection.

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Information about this children's home

The home and manager registered with Ofsted in March 2026.

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Information about this children's home

This is the first inspection of the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2873887 2

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Summary of findings

The child receives good-quality, child-centred care that helps them be safe, valued and well supported. Staff build trusting relationships, promote stability, maintain important family connections and support the child's emotional wellbeing, health and personal development. The child benefits from positive experiences, enriching activities and an inclusive environment that celebrates diversity and identity. Safeguarding arrangements are effective, with staff demonstrating strong awareness of the child's risks and vulnerabilities and using therapeutic approaches to manage behaviour successfully. Leaders and managers have high aspirations for the child, provide strong oversight and support for staff and advocate effectively on the child's behalf. Improvements are needed to strengthen consistency around boundaries, routines and communication systems.

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Overall experiences and progress of children and young people: good

The child receives personalised care and support that is tailored to their individual circumstances, experiences and aspirations. Staff demonstrate a good understanding of the child's needs and form trusting, nurturing relationships that help them to be safe and valued. As a result, the child experiences increased stability and make good progress, and there has been a substantial decrease in incidents.

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Overall experiences and progress of children and young people: good

The child benefits from a stable and nurturing environment where they are valued and listened to by staff. Staff prioritise relationship-based care and have created an environment where the child is safe and trusts staff to follow through on commitments. Staff support the development of positive peer relationships while balancing safeguarding considerations. Therefore, the child has developed trusting relationships with staff and peers and shows increased emotional resilience, confidence and stability.

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Overall experiences and progress of children and young people: good

Staff provide varied and positive day-to-day experiences for the child. They participate in enriching activities, including gym sessions, fishing, boxing and cinema trips. Staff actively encourage family participation in activities. Staff create opportunities for social development, cultural awareness and meaningful experiences that reflect the child's interests and preferences. As a result, the child has opportunities to enjoy positive childhood experiences and develop new interests and skills, building their confidence and self-esteem.

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Overall experiences and progress of children and young people: good

Staff encourage the child to maintain family connections. Staff make sustained efforts to support and maintain important family relationships despite geographical distance. Staff provide practical and emotional support to ensure that meaningful time together takes place, and family members remain actively involved in children's lives. Consequently, they maintain meaningful and enduring relationships with their families, experiencing a stronger sense of belonging and identity. Inspection report for children's home: 2873887 3 Staff help the child to develop their understanding of equality, diversity and inclusion through staff's daily practice and meaningful discussions about culture, faith, identity and social influences. The child is developing an understanding and respect for difference while encouraging curiosity and learning. As a result, the child is valued for who they are, develop a strong sense of identity and demonstrate greater respect, empathy and

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Overall experiences and progress of children and young people: good

The child has made progress in their health, education and emotional wellbeing. Staff have successfully supported healthier lifestyles through exercise and nutrition, resulting in positive health outcomes. The child receives therapeutic intervention that helps them to explore family relationships and understand the effect of their experiences. As a result, the child makes measurable progress in their health and emotional development.

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How well children and young people are helped and protected: good

Staff know the child well and have a clear understanding of the risks and vulnerabilities associated with their individual circumstances. Staff recognise the child's triggers and respond in a calm and therapeutic manner. Consequently, the child is safer, incidents reduce over time and they develop greater ability to understand their emotions and behaviours.

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How well children and young people are helped and protected: good

Staff respond appropriately to safeguarding concerns, including missing-from-home incidents and risks associated with peer relationships. Staff follow agreed procedures consistently, and concerns are shared with relevant agencies. Staff demonstrate a good awareness of exploitation, peer influence and other safeguarding risks. As a result, the child is safer and are supported to understand and manage risks in their lives.

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How well children and young people are helped and protected: good

Staff effectively support the child to understand and manage their emotions. Staff's approach is calm, proportionate and relationship based. Staff implement effective behaviour management strategies, which has eliminated the need for physical intervention. As a result, the child experiences fewer incidents and benefit from positive, trusting relationships with staff.

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How well children and young people are helped and protected: good

Safeguarding arrangements are effective and supported by regular training, management oversight and a strong safeguarding culture. Staff actively promote online safety, diversity, inclusion and awareness of risks associated with exploitation and radicalisation. Staff are equipped with the knowledge and skills to recognise and respond to risks, helping to reduce their vulnerability and promote their overall wellbeing.

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How well children and young people are helped and protected: good

Leaders appropriately challenge placing authorities to obtain the information needed to inform care and risk management. Care plans clearly identify the support and expectations required. However, staff do not consistently implement these in practice. For example, staff are not following expectations around the child's bedtime routine and promoting healthy sleep routines. Inspection report for children's home: 2873887 4

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The effectiveness of leaders and managers: good

Leaders and managers demonstrate high aspirations for children and promote a culture that places child's needs, wishes and wellbeing at the centre of decision-making. The child-centred approach taken by staff has contributed to positive outcomes and improved stability for the child.

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The effectiveness of leaders and managers: good

Leaders and managers have a strong understanding of the child's experiences, progress and the factors contributing to positive outcomes. Managers monitor the children's progress closely and take appropriate action when additional support is required.

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The effectiveness of leaders and managers: good

Leaders and managers ensure that staff are well supported. Staff receive regular supervision, support and training that is tailored to both mandatory requirements and the child's individual needs. Supervision is reflective and provides opportunities for accountability, professional development and discussion about practice. As a result, the child benefits from skilled, confident and consistent care from staff that is responsive to their individual needs.

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The effectiveness of leaders and managers: good

Leaders and managers have a realistic understanding of the home's strengths and areas requiring development. Leaders have appropriately identified recording as an area to develop and have acted through increased oversight, challenge and planned workshops. This has improved the quality of record-keeping by staff.

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The effectiveness of leaders and managers: good

Leaders and managers have positive and productive relationships with professionals. They work in partnership with professionals, which supports coordinated planning and enables the child to access appropriate services. On occasion there has been inconsistent communication with partner agencies which has reduced effectiveness of multi-agency coordination.

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The effectiveness of leaders and managers: good

Leaders and managers advocate strongly for the child and provide professional challenge when they believe decisions do not fully reflect child’s needs or wishes. Managers have had constructive discussions with partner agencies regarding relationships important for the child. As a result, they have been helped to maintain important relationships, and this ensures that decisions are more closely aligned with their needs and wishes. Inspection report for children's home: 2873887 5

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Recommendations

 The registered person should ensure that staff provide a nurturing environment that is welcoming and supportive and which provides appropriate boundaries in relation to children’s behaviour. In particular, the support strategies outlined within children's placement and care plans should be applied consistently in practice, including bedtime routines. ('Guide to the Children's Homes Regulations, including the quality standards', page 15, paragraph 3.7)  The registered person should ensure that the home works in close partnership with all those who play a role in protecting and caring for the child, but particularly the child's local authority and statutory social worker. The registered person should evidence what they have done to achieve engagement, including any actions taken to escalate concerns. ('Guide to the Children's Homes Regulations, including the quality standards', page 11, paragraph 2.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2873887 6

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Children's home details

Registered provider address: 124 City Road, London EC1V 2NX

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Inspector

Steve de Souza, Social Care Regulatory Inspector Inspection report for children's home: 2873887 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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