Eleven D's Ltd

Inspection report for supported accommodation provider - monitoring visit: Eleven D’s Ltd 1 Eleven D’s Ltd

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Inspected under the social care common inspection framework

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provider

Eleven D’s Ltd registered with Ofsted on 9 January 2025 to provide non-ring-fenced supported accommodation. At the time of registration, the provider had one property, offering supported accommodation for up to 4 children. At the time of this visit, the provider had 6 properties, offering supported accommodation for up to 44 children.

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provider

This visit was announced on the day, and 6 children were living in the supported accommodation.

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provider

The inspector visited one property. They spoke to one child, one support worker and the nominated individual.

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This monitoring visit

A monitoring visit took place on 2 July 2026 due to significant safeguarding concerns. As a result, Ofsted issued 3 compliance notices, under regulation 4, leadership and management, regulation 5, the protection standard, and regulation 7, the support standard. Ofsted also issued a notice restricting the provider from accepting any further children.

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This monitoring visit

The purpose of this visit was to monitor the provider’s progress and compliance with the notice restricting the further accommodation of any children. The provider has complied with the notice restricting admission.

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This monitoring visit

The provider has made some progress and has taken steps to improve the quality of support and address some previously identified shortfalls in the service. However, the managers do not yet demonstrate sufficient challenge to practice or accountability to ensure that the service operates consistently and in accordance Inspection report for supported accommodation provider - monitoring visit: Eleven D’s Ltd 2 with the statement of purpose. This undermines the provider’s ability to ensure that children are safeguarded.

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This monitoring visit

The managers are continuing to embed a new recording system, which impacted the inspector’s ability to access all relevant information about children.

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This monitoring visit

Support plans and risk assessments continue to be of inconsistent quality and they are not regularly updated with new details. This means that some children’s information does not accurately reflect their current needs or risks and the written information does not direct staff to the appropriate strategies to adequately safeguard children.

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This monitoring visit

Staff build warm, trusting and positive relationships with children, creating an environment where children feel valued. Children are encouraged to develop their independence through age-appropriate opportunities and build relationships with other children in the home. For example, staff listen to children’s requests to engage in different activities both inside and outside the home. Children socialise with one another through organised activities such as bowling and meals out. Staff also mark children’s special occasions. This reduces isolation and helps children to feel included.

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This monitoring visit

Following this monitoring visit, Ofsted has reissued 2 compliance notices, under regulation 4, leadership and management, and regulation 5, the protection standard.

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This monitoring visit

The restriction on admissions will remain in place untill 24 September 2026.

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This monitoring visit

Ofsted will continue to monitor the service. Inspection report for supported accommodation provider - monitoring visit: Eleven D’s Ltd 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose ensure that staff work effectively as a team, where appropriate, to meet the needs of children. (Regulation 4 (1) (2)(a)(b))

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Requirement Due date

The registered person must ensure that the service operates in line with the statement of purpose and delivers support to children in line with the supported accommodation regulations.

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Requirement Due date

The registered person must implement and embed a system that enables leaders and managers to monitor and audit the quality of practice effectively.

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Requirement Due date

The registered person must have access to all records and information about children so they can review, monitor and have oversight of all safeguarding incidents that take place across the service. They must ensure that children’s records, including children’s individual risk assessments and support plans, are reflective of their current circumstances, and are regularly reviewed and accessible to all staff. 22 September Inspection report for supported accommodation provider - monitoring visit: Eleven D’s Ltd 4 *The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of abuse, neglect, exploitation or any other harm, and act to reduce such risk;

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Requirement Due date

understand the relevant roles and responsibilities assigned to them by the registered person in relation to protecting children. (Regulation 5 (1) (2)(f)(ii)(vi))

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Requirement Due date

The registered person must ensure that children’s identified risks are recorded accurately and reviewed, and the information held is kept up to date. 22 September

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Eleven D’s Ltd 5

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Supported accommodation provider details

Registered provider address: 203 West Street, Fareham, Hampshire PO16 0EN

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Inspector

Josephine Onwubiko, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Eleven D’s Ltd 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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