Children's Home run by Catch22 Charity Limited in Sutton

Inspection report children's home: 2660251 1 Registered provider: Catch22 Charity Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

This home is owned and managed by a charitable organisation and cares for up to 6 children with emotional and social difficulties.

p.1

Information about this children's home

The home registered with Ofsted in February 2022.

p.1

Information about this children's home

The registered manager left on 15 July 2026. A new manager has been in post since 30 June 2026 and has applied to register with Ofsted.

p.1

Information about this children's home

Two children were living at the home at the time of this inspection.

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children's home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: inadequate

p.1

good

Enforcement action since last inspection: none Inspection report children's home: 2660251 2

p.1

Inspection date Inspection type Inspection judgement

27/04/2026 Full Inadequate 19/08/2025 Full Good 06/08/2024 Full Good 08/08/2023 Full Good Inspection report children's home: 2660251 3

p.2

Summary of findings

Since the last inspection, two children have moved out of the home, and no children have moved in. Children receive good care and make good progress in a home where staff provide consistent, nurturing support.

p.3

Summary of findings

Leaders have responded positively to previous inspection findings and have continued to improve the quality and effectiveness of the care children receive. Leaders are now ensuring that improvements are embedded consistently, particularly in relation to safeguarding practice and having effective management oversight.

p.3

Overall experiences and progress of children and young people: good

Children benefit from warm, consistent and meaningful relationships with staff who know them well. These relationships are a key strength of the home and are central to children's day-to-day experiences. Children said they are supported to feel safe, listened to and are valued.

p.3

Overall experiences and progress of children and young people: good

Since the last inspection children have been taken on holiday abroad and camping trips locally. Staff support children to engage in community activities and support their individual interests. These experiences help children to build confidence, develop social skills and make positive memories.

p.3

Overall experiences and progress of children and young people: good

Staff demonstrate a good understanding of how children's experiences impact on them and their emotional needs. Staff collate a monthly reflective document that provides a picture of children's experiences which helps children to understand the decisions made by adults about their lives.

p.3

Overall experiences and progress of children and young people: good

Children maintain relationships with staff once they leave the home. Children remain in contact with the home and speak positively about their experiences. One child described their time at the home as 'the best years of my life' and continues to be part of the organisation. For example, they recently interviewed for an ambassador role to represent children's voices within the organisation. Another child also spoke positively about the relationships they formed, the ongoing support they receive, and the opportunities staff provided. For example, preparing them for independence, helping them with job applications and providing references. These ongoing relationships demonstrate the lasting positive impact of the relationships children have with the team.

p.3

Overall experiences and progress of children and young people: good

One child's independent reviewing officer spoke very positively about the relationships between staff and children. They described staff as 'highly committed' and noted that children are well supported by individual staff members who understand them well. They highlighted managers and staff's strong advocacy for children, particularly in relation to education and maintaining engagement even when children are reluctant or avoidant. Inspection report children's home: 2660251 4 Children's views are generally well understood and considered. Staff make efforts to listen to children in different ways. Children are supported to express their wishes, even when these are complex, or change over time.

p.3

Overall experiences and progress of children and young people: good

Children are supported to maintain important family relationships where appropriate, and staff help manage these relationships sensitively.

p.4

Overall experiences and progress of children and young people: good

Children's health and education needs are generally well supported. Staff ensure that children have access to health appointments, specialist services and advice when needed.

p.4

Overall experiences and progress of children and young people: good

Education is promoted, although children's engagement in education can be inconsistent. Leaders and managers recognise that there needs to be some improvements to children's daily routines and have identified a plan to support staff to help children develop these.

p.4

How well children and young people are helped and protected: good

Leaders and managers recognise that safeguarding practices need to be further embedded. Staff understand the risks that children may face and children's risk assessments are now clearer, easier to follow and regularly updated following incidents. This has strengthened the staff's ability to identify changing risks, recognise patterns and themes and ensure that staff have clearer information to guide their practice to support children.

p.4

How well children and young people are helped and protected: good

Staff ensure that there are clear boundaries for children and maintain consistency even when challenged. Leaders and managers support staff through reflective practice to help them understand and respond to children's behaviours while keeping relationships central. Staff said this approach is helping them to develop their practice and respond more effectively to children's needs.

p.4

How well children and young people are helped and protected: good

There has been a reduction in missing from home incidents since the previous inspection. There are detailed missing-from-care protocols, including clear guidance and flow charts so that staff know what action to take. However, staff do not always follow the required procedures consistently. For example, staff do not follow actions such as looking for children when they leave the home. Leaders and managers do not always identify or address these gaps. As a result, the response when children are missing from the home is inconsistent.

p.4

How well children and young people are helped and protected: good

Leaders and managers have taken action to improve how safeguarding concerns, complaints and investigations are managed. However, there are still some gaps such as making sure that all of the important information is collected and considered. For example, gaining the views of everyone involved and sharing information with the relevant people. Communication between leaders has been poor which impacts on the effectiveness of investigations. Furthermore, there are no clear timescales for Inspection report children's home: 2660251 5 investigations or complaints to ensure that everyone understands the process and what to expect.

p.4

How well children and young people are helped and protected: good

Leaders and managers ensure that there is a clear process in place to record restraints. Staff have had updated restraint training. However, at the time of the inspection this was not reviewed as no restraints had taken place since the last inspection.

p.5

The effectiveness of leaders and managers: good

Leaders and managers have made significant improvements since the last inspection. They have responded positively to the previous inspection findings and have used them to improve children's experiences, safeguarding, and oversight. All requirements raised at the last inspection have been met.

p.5

The effectiveness of leaders and managers: good

Since the last inspection there have been changes within the leadership team, including the appointment of a new manager. Promotions within the team into management roles and the appointment of a new deputy manager have strengthened the leadership of the home. Leaders and managers have planned the transition and handovers of roles and responsibilities carefully to reduce disruption for children and to support the existing staff team.

p.5

The effectiveness of leaders and managers: good

Staff said they receive reflective supervision, including discussions following incidents. Staff are committed to their work and speak positively about their roles. They care deeply about the children, value the relationships they have built and understand their responsibilities to be positive role models. The team said that they are stable even though there are changes, which gives children continuity and helps maintain strong relationships.

p.5

The effectiveness of leaders and managers: good

Leaders have ensured that staff receive training that matches the needs of the children and the model of care provided. This includes bespoke training linked to the needs of an individual child, alongside additional safeguarding, professional curiosity and other training relevant to the home's approach. This has further helped staff to understand children's experiences, recognise risks and respond to their needs safely and consistently.

p.5

The effectiveness of leaders and managers: good

Since the last inspection leaders and managers have ensured that there continues to be a management presence in the home. All documents are in the process of being reviewed to support decision making which include the assessment of any children moving into the home. The effectiveness of this could not be reviewed at the time of this inspection as no children have moved in. Inspection report children's home: 2660251 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

p.6

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.6

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.6

Requirement Due date

take effective action whenever there is a serious concern about a child's welfare; and

p.6

Requirement Due date

are familiar with, and act in accordance with, the home's child protection policies. (Regulation 12 (1)(2)(a)(i)(v)(vi)(vii))

p.6

Requirement Due date

In particular, leaders and managers must ensure that staff apply safeguarding procedures, including missing from home processes, and ensure that there is effective management oversight of missing from home incidents.

p.6

Requirement Due date

Leaders and managers must ensure that when reviewing or investigating safeguarding concerns that clear timelines are in place, and all information is gathered to ensure that there is a thorough process completed. Leaders and managers must ensure that all parties are informed of the process and timescales. 18 September 2026 Inspection report children's home: 2660251 7

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report children's home: 2660251 8

p.7

Children's home details

Registered provider: Catch22 Charity Limited

p.8

Children's home details

Registered provider address: Catch22 Charity Ltd, 27 Pear Tree Street, London EC1V 3AG

p.8

Children's home details

Responsible individual: Emmanuel Akpan-Inwang

p.8

Inspector

Jo Tarbie, Social Care Inspector Inspection report children's home: 2660251 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9