Early years · Early years complaint outcome
Childminder in Telford and Wrekin
Summary
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- Inspection datesingle source
5 Aug 2026
- URN verified
2758771
Deep dive
What this report says
In plain English
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Strengths
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Concerns
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- ensure that all assistants understand whistleblowing procedures and their duty to raise concern about poor or unsafe practice p.2
- We found the provider was not meeting some of the requirements and we suspended the provider's registration because we believe children may be at risk of harm. p.1
- Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. p.1
- We are satisfied that the identified risk of harm to children has been removed. p.3
- We found that the provider had not met the actions set in the welfare requirement notice. p.2
Next steps
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Anatomy of the report
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- Pages
- 4
- Words of findings
- 1,186
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 47, typical 42
- Average sentence
- 17 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 3%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2
p.1
Summary of outcome
If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 6 March 2026, we received concerns that the provider was not meeting requirements relating to safety and suitability of the premises.
p.1
Summary of outcome
On 13 March 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements and we suspended the provider's registration because we believe children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.
p.1
Summary of outcome
We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n ensure that risk assessment is used effectively to identify and remove or minimise any risks to children's safety
p.1
Summary of outcome
n gain knowledge and understanding to use risk assessment consistently and effectively
p.1
Summary of outcome
n ensure that any assistants whose suitability has not been confirmed by Ofsted are not included in staff: child ratios
p.1
Summary of outcome
n provide Ofsted with all required information to complete the necessary suitability checks on any individuals, including assistants, who may have regular contact with children
p.1
Summary of outcome
n ensure that facilities used for sleep and rest are age and developmentally appropriate and are considered safe in line with current safe sleep guidance
p.1
Summary of outcome
n ensure that there is sufficient space for the children being cared for, taking account of the minimum floor space requirements
p.1
Summary of outcome
n ensure that all children receive care that meets their needs
p.2
Summary of outcome
n ensure that you, and any assistants, have appropriate skills, knowledge and a clear understanding of roles and responsibilities to safeguard children
p.2
Summary of outcome
n ensure that any food and drink provided to children is healthy, balanced and nutritious
p.2
Summary of outcome
n ensure that children have access to fresh drinking water at all times
p.2
Summary of outcome
n ensure that all information and records are easily accessible and made available for inspection at all times.
p.2
Summary of outcome
On 13 April 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised at their last regulatory event. We found that the provider had not met the actions set in the welfare requirement notice. We have served another welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.2
Summary of outcome
n ensure that there is a safeguarding policy and procedure that is understood by you and all assistants and that it is implemented effectively
p.2
Summary of outcome
n ensure that you and all assistants receive appropriate training so that they understand their safeguarding duties, including how to manage allegations, in line with the criteria set out in Annex C
p.2
Summary of outcome
n ensure that all assistants understand whistleblowing procedures and their duty to raise concern about poor or unsafe practice
p.2
Summary of outcome
n ensure that risk assessment is used effectively to identify and remove or minimise any risks to children's safety
p.2
Summary of outcome
n ensure that you and all assistants have the knowledge and understanding to use risk assessment consistently and effectively
p.2
Summary of outcome
n ensure that there is sufficient space for the children being cared for, taking account of the minimum floor space requirements
p.2
Summary of outcome
n ensure that you, and any assistants, have appropriate skills, knowledge and a clear understanding of roles and responsibilities to safeguard children
p.2
Summary of outcome
n ensure that any food and drink provided to children is healthy, balanced and nutritious
p.3
Summary of outcome
n ensure that children have access to fresh drinking water at all times
p.3
Summary of outcome
n ensure that all information and records are accurate, easily accessible and made available for inspection at all times
p.3
Summary of outcome
n maintain appropriate insurance for transporting children by vehicle.
p.3
Summary of outcome
We will monitor the provider's response to ensure the actions are successfully completed.
p.3
Summary of outcome
On 15 May 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised at their last regulatory event. We found the provider has taken insufficient action to meet the welfare requirements notice. We are taking steps to cancel the provider's registration. The provider has a right to object to our intention to take these steps.
p.3
Summary of outcome
On 6 May 2026, the provider objected to us taking this step. Having heard the provider's reasons for objecting to this step, we did not uphold the objection, so have decided to proceed with cancellation and the provider remains registered with Ofsted.
p.3
Summary of outcome
On 1 June 2026, 8 June 2026 and 10 July 2026, we carried out further regulatory visits to the provider. The focus of these visits was to monitor the provider's suspension and to evaluate any actions taken. We found that the provider had taken insufficient actions and the suspension remains in place.
p.3
Summary of outcome
On 30 July 2026, the provider appealed the decision to suspend registration to an independent external tribunal. On 3 August 2026, we carried out a regulatory visit to the provider. We found that the provider had taken significant action to improve the safety of her premises and remove or address the risks to children which led to the suspension being imposed.
p.3
Summary of outcome
On 4 August 2026, we lifted the suspension because the provider took appropriate action to deal with the matter that led to the suspension. We are satisfied that the identified risk of harm to children has been removed.
p.3
Summary of outcome
On 1 October 2026, we carried out a regulatory visit. The focus of the visit was to review the quality of care taking place at the provider's registered address. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.3
Summary of outcome
n ensure fire exits remain unobstructed to protect the safety of all children and adults
p.4
Summary of outcome
n ensure that premises are fit for purpose and comply with hygiene requirements
p.4
Summary of outcome
n ensure that you, and any assistants, have appropriate skills, knowledge and a clear understanding of children's learning and development to provide good quality early years provision
p.4
Summary of outcome
n ensure that every child's care is tailored to meet their individual needs.
p.4
Summary of outcome
We will monitor the provider's response to ensure the actions are successfully completed.
p.4
Summary of outcome
We are taking steps to cancel the provider's registration. The provider is still registered with Ofsted.
p.4
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.4
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.4
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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