Early years · Early years complaint outcome
Canopy Children's Nursery
Summary
What we read, and from where
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- Inspection datesingle source
6 Oct 2026
- URN verified
2647653
Deep dive
What this report says
In plain English
mixedEarly years provider has met some safeguarding and welfare actions after repeated regulatory visits, but remains registered with Ofsted.
Following concerns and several regulatory visits, the nursery was found not to be meeting some legal requirements. Welfare requirements notices were served. At the latest visit on 3 August 2026, the provider had made improvements in staff training, safeguarding knowledge, supervision and managing children's behaviour. The provider remains registered with Ofsted.
Going well
- Staff have received training on child protection, including whistleblowing procedures.
- Designated safeguarding leads have updated their understanding of obtaining information about children's home lives.
- A programme of training and supervision now supports staff professional development.
- Staff understand how to manage children's emotions and provide the right level of support.
To improve
- Continue to ensure all risks to children's safety are identified and reduced promptly.
- Ensure all adults working with children keep a secure knowledge of child protection and escalation.
- Provide staff supporting children with SEND with the information and training to use effective strategies consistently.
Summary written by AI (claude-haiku-5-5) from the report text. It can miss nuance: the report itself is the record.
Tone of the report
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Reads more warmly than most reports of this type.
How the report reads, start to finish
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Strengths
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- ensure the recording of accidents or injuries are accurate and detailed, and include the first aid treatment given, and all accidents and injuries are swiftly communicated effectively to parents or carers and other professionals p.2
- ensure all staff are trained in line with the criteria set out in Annex C, to have a secure knowledge and are confident to implement the setting's safeguarding policy and procedures. p.3
- provide staff trained to support children with special educational needs and/or disabilities (SEND) with the information and training to implement effective strategies for children with SEND consistently through the routine to help all children progress p.4
Concerns
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Next steps
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Anatomy of the report
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- Pages
- 4
- Words of findings
- 1,179
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 35, typical 42
- Average sentence
- 21 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 5%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 5 August 2025 and 11 August 2025, we received concerns that the provider was not meeting requirements relating to supporting and understanding children's behaviour and safeguarding policies and procedures. On 5 August 2025, the provider also notified us about matters relating to the same requirements.
p.1
Summary of outcome
On day 12 January 2026 we received concerns that the provider was not meeting requirements relating to, concerns about children's safety and welfare, safety and suitability of premises, environment and equipment, staff: child ratios.
p.1
Summary of outcome
On 15 January 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n ensure arrangements for notifying the Local Authority Designated Officer of allegations made against staff are secure and understood by the designated safeguarding lead
p.1
Summary of outcome
n make sure all staff are supported with required training to have secure knowledge and confidence to understand how to implement the settings safeguarding policy and procedure n ensure the designated safeguarding lead attends a training course that enables them to fulfil their role in providing support advice and guidance with specific safeguarding issues
p.1
Summary of outcome
n implement effective risk assessment procedures to ensure all risks to children safety are identified and prompt action is taken to remove or reduce risks to children
p.2
Summary of outcome
n ensure that processes for responding to accidents or injuries are clear and well understood by all staff, so that prompt and appropriate first aid treatment is provided when necessary
p.2
Summary of outcome
n ensure the recording of accidents or injuries are accurate and detailed, and include the first aid treatment given, and all accidents and injuries are swiftly communicated effectively to parents or carers and other professionals
p.2
Summary of outcome
n ensure the arrangements for babies and young children to sleep keep them safe and are in line with latest government safety guidance
p.2
Summary of outcome
n make sure staffing arrangements meet the needs of all children, ensure staff supervise children adequately at all times to ensure their safety
p.2
Summary of outcome
n ensure the manager in charge holds an approved qualification.
p.2
Summary of outcome
On 27 February 2026, we conducted a regulatory visit to check whether the provider had met the safeguarding and welfare actions raised at the last regulatory visit. We found the provider had met some of the safeguarding and welfare actions but not others. The provider had ensured the designated safeguarding leads, understood how to appropriately report allegations made against staff. The provider had revised several procedures including those for keeping accurate and detailed records when children have accidents and injuries. Staff had received training and support to ensure children receive first aid treatment promptly and all accidents and injuries are communicated to parents, cares and other professionals swiftly. The provider had supported staff to ensure children are supervised appropriately and sleeping arrangements for babies meet the government safety guidance. However, we also found staff had not received necessary training to securely understand how to how to follow
p.2
Summary of outcome
the safeguarding policy and procedures. The provider had also not implemented effective risk assessment procedures to identify and reduce on-going risks to children's safety. We served a further welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.2
Summary of outcome
n make sure risks to children's safety are identified and prompt action is taken to reduce risks in the environment so that children can play safely
p.3
Summary of outcome
n ensure the designated safeguarding lead attends training in line with Annex C and has secure knowledge of the safeguarding policy and procedure to provide support advice and guidance with safeguarding policy and procedures
p.3
Summary of outcome
n ensure all staff are trained in line with the criteria set out in Annex C, to have a secure knowledge and are confident to implement the setting's safeguarding policy and procedures.
p.3
Summary of outcome
On 7 April 2026 we carried out an inspection and found the provider was not meeting some of these requirements. Following the inspection, we served a further welfare requirements notice on 7 July 2026. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.3
Summary of outcome
n ensure all adults working with children have a secure knowledge and understanding of child protection, including how to identify and escalate concerns about a child's welfare, including the whistleblowing procedures
p.3
Summary of outcome
n ensure designated safeguarding leads have the required knowledge to obtain information about any issues or concerns in a child's home life to support all children's specific needs and welfare
p.3
Summary of outcome
n ensure all staff remain vigilant, recognise potential risks and take prompt action to reduce or remove hazards to keep children safe n help staff to manage children's behaviour appropriately so that children understand what is expected of them and young children learn to manage their emotions, through well delivered routines
p.3
Summary of outcome
n provide staff trained to support children with special educational needs and/or disabilities (SEND) with the information and training to implement effective strategies for children with SEND consistently through the routine to help all children progress
p.4
Summary of outcome
n provide supervision to staff, to ensure they receive high-quality feedback and professional development is tailored to their specific needs, so that staff are equipped to implement their roles competently.
p.4
Summary of outcome
On 3 August 2026, we conducted a further regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised at their last inspection. We found that the provider had ensured that staff received training to improve their knowledge of child protection, including whistleblowing procedures. The designated safeguarding leads had updated their understanding of the importance of obtaining relevant information about a child's home life to be able to support all children. The provider had implemented a programme of training and supervision for staff to support their professional development and help them to understand how to fulfil their responsibilities. Staff had received a variety of training, including on how to remain vigilant to risks in the environment, managing children's behaviour and supporting children with special educational needs and/or disabilities. This focus on ongoing training had ensured
p.4
Summary of outcome
that staff understood how to manage children's emotions and provide the right level of support to all children. The provider will be able to give parents further information about this. The provider remains registered with Ofsted.
p.4
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.4
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.4
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.4
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