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Social care · Children's home inspection (SCCIF)

Children's Home run by Continuum Support - Care Services Limited in Warrington

Inspected 27 Aug 2026 · published 6 Oct 2026 · URN 2816315

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Original PDF ↗

Summary

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Continuum Support - Care Services Limited

  • Inspection date verified

    27 Aug 2026

  • Inspectors verified

    Anthony Kyem

  • Helped and protected verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Name on report verified

    2816315

  • URN verified

    2816315

Page 9 of 9
Page 9 of the report with the evidence highlighted

Deep dive

What this report says

In plain English

positive

The children's home is good overall, with a stable, caring team, but must improve how it monitors children's mobile device use.

The home provides good care, with consistent staff, strong relationships, regular education and effective health and safety arrangements. Staff take safeguarding seriously and work well with partner agencies. However, there are ongoing problems monitoring the child's mobile devices, and inspectors have set a legal requirement to address this by 7 September 2026.

Going well

  • Consistent, trusting relationships between the child and staff
  • Regular school attendance and good progress from the child's starting point
  • Effective safeguarding, risk management and partnership working with police and social workers
  • Good training, supervision and support for staff

To improve

  • Monitor and review children's mobile device access so social media use is safe and age appropriate
  • Add staff and professional views and evaluation to the quality-of-care review
  • Introduce regular scrutiny of all incidents of control, discipline and restraint

What parents should know

  • Your child is likely to experience stable, supportive care with staff who know their needs well.
  • The home has been told it must improve how it monitors children's mobile devices and social media, so ask how this is being managed for your child.
  • Ask how the home checks that behaviour management, including any consequences, is fair and appropriate.
  • Children are supported with schooling, health appointments and family contact, which you can ask the home to keep you informed about.

What other providers can learn

  • Keep a clear, regularly reviewed system for monitoring children's mobile devices and online safety.
  • Make sure quality-of-care reviews include evaluation and the views of staff and professionals, not just the manager's account.
  • Put regular scrutiny in place for all control, discipline and restraint incidents to confirm they are fair and balanced.

Summary written by AI (claude-haiku-5-5) from the report text. It can miss nuance: the report itself is the record.

Grade profile

Hollow rings show the previous inspection, 2025.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementGood

70% of comparable inspections in the last three years were graded Good (12,870 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+38Positivemore positive than 49% of reports of this type graded Good
OutstandingGoodRIInadequate

In line with other reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praiseeffectivelypositivetrusting relationshipsgood progresssafehighly effectiveconsistentlyskilled
Criticismconcernsharmweaknessesat riskseriouslylackslimited

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings931w+52
  • What needs to improve251w−53

Strengths

Quoted from the report. Tap to see it on the page.

Concerns

Quoted from the report. Tap to see it on the page.

Next steps

Quoted from the report. Tap to see it on the page.

What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
9
Words of findings
1,181
about usual (typical 1324)
Reading level
Hard
Flesch 48, typical 50
Average sentence
16 words
Next steps
2
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 61%What needs to improve 17%About the inspection 22%

Full report text

Inspection report children's home: 2816315 1 Registered provider: Continuum Support - Care Services Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

A private provider operates this home. It is registered to provide care for one child with social and emotional difficulties.

p.1

Information about this children's home

The home and manager were registered with Ofsted on 12 November 2024.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children's home: 2816315 2

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Inspection date Inspection type Inspection judgement

24/04/2025 Full Good Inspection report children's home: 2816315 3

p.2

Summary of findings

The child maintains positive attachments through consistent, trusting relationships with staff.

p.3

Summary of findings

The child attends education regularly and makes good progress in relation to their starting point.

p.3

Summary of findings

Staff consistently prioritise the safety of the child and have a good understanding of their needs and vulnerabilities.

p.3

Summary of findings

Staff promote positive behaviour and are trained and skilled in de-escalation.

p.3

Summary of findings

The quality of the child's care is monitored effectively.

p.3

Overall experiences and progress of children and young people: good

Since the last inspection, no children have moved in or out of the home. The same child has lived at the home for almost 2 years and has developed a strong sense of permanence and belonging.

p.3

Overall experiences and progress of children and young people: good

The child has developed trusting relationships with staff and continues to maintain these positive attachments. They benefit from consistency and stability in their daily life. The child said, 'It's decent here. The house is up to my standards, and the staff are very supportive.'

p.3

Overall experiences and progress of children and young people: good

Staff provide good quality support that meets the child's needs effectively and supports sustained improvement in their life. Staff provide positive and enjoyable activities for the child. The child has enjoyed trips to London and Wales, fishing, eating out, bowling, and the cinema.

p.3

Overall experiences and progress of children and young people: good

Staff support the child's time with their family and consistently ensure that this takes place as arranged. As a result, the child has close relationships with the people who are important to them. The child said, 'The staff have helped me with my mental health and helped me improve my relationships with my family.'

p.3

Overall experiences and progress of children and young people: good

Staff effectively promote the child's health needs and ensure that they have timely access to appropriate healthcare services when required. Appropriate medical consent is obtained and maintained, ensuring that staff are aware of and understand the healthcare decisions delegated to them.

p.3

Overall experiences and progress of children and young people: good

The child attends education regularly and is making good progress from their individual starting point. Staff actively support the child's learning, encouraging their educational development and celebrating their achievements. Inspection report children's home: 2816315 4 Staff provide the child with a comfortable, nurturing, and homely environment that promotes their well-being and sense of security. Health and safety arrangements are managed effectively, ensuring that the home remains a safe and supportive place for the child.

p.3

How well children and young people are helped and protected: good

Staff prioritise the child's safety effectively and have a good understanding of their needs and vulnerabilities. The manager reviews and updates the child's risk management plans regularly to ensure that staff are aware of current risks and any emerging concerns.

p.4

How well children and young people are helped and protected: good

There are ongoing challenges with staff accessing and monitoring the child's mobile devices. This means that the child has unfiltered access to social media. In response, staff have implemented internet restrictions and conducted targeted sessions with the child addressing online safety concerns.

p.4

How well children and young people are helped and protected: good

Staff work closely with the child's social worker, the police and other safeguarding professionals to share information and promote the child's safety. A social work manager said, 'The staff are really good. They maintain regular communications with us and the school.' A staff member said, 'Safeguarding is taken seriously and staff are expected to follow the appropriate procedures and report any concerns.'

p.4

How well children and young people are helped and protected: good

Staff promote positive behaviour and are trained and skilled in de-escalation techniques. There have been no incidents of physical intervention and no allegations since the last inspection.

p.4

How well children and young people are helped and protected: good

There has been one complaint when the child raised concerns with the use of specific consequences. The complaint was investigated by the responsible individual, and the matter was resolved to the child's satisfaction. The complaint was upheld.

p.4

How well children and young people are helped and protected: good

Staff actively search for the child if they are absent from or go missing from the home. Staff are proactive in their efforts and maintain highly effective partnerships with the police to locate the child quickly and support their safe return to the home.

p.4

The effectiveness of leaders and managers: good

The registered manager leads the staff team by example and supports their practice and well-being. They have high expectations of staff and high aspirations for children.

p.4

The effectiveness of leaders and managers: good

The manager acts on the child's wishes and feelings and meets their reasonable requests. As a result, the child feels listened to, valued and heard. Staff said, 'I always have support where it's needed from the manager or our deputies who are always available.' Inspection report children's home: 2816315 5 Staff benefit from regular team meetings and practice-related supervision sessions to hold reflective discussions in reviewing the progress and experiences of children.

p.4

The effectiveness of leaders and managers: good

The training needs of the staff team are identified and met. Staff benefit from relevant training opportunities that enables them to meet the specific needs of children.

p.5

The effectiveness of leaders and managers: good

The quality of the children's care is monitored effectively by an independent person who visits the home regularly. This helps leaders and managers to understand the service's strengths and tackle any highlighted weaknesses to secure improvement in the care provided for children.

p.5

The effectiveness of leaders and managers: good

The manager has completed a detailed quality-of-care review. However, the report, lacks evaluation and doesn't include the views or feedback from staff or professionals. As a result, the contents of the report could be further improved.

p.5

The effectiveness of leaders and managers: good

A stable, diverse and consistent staff team is employed to care for children. Staff employed are recruited and vetted safely to protect children from unsuitable individuals. Inspection report children's home: 2816315 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.6

Requirement Due date

help each child to understand how to keep safe;

p.6

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; and

p.6

Requirement Due date

that the home's day-to-day care is arranged and delivered to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(ii)(v)(b)(c))

p.6

Requirement Due date

Specifically, the registered person must ensure that children's access to mobile devices is monitored and kept under regular review to ensure that any access to social media is safe and age appropriate. 7 September 2026

p.6

Recommendations

 The registered person should ensure that all incidents of control, discipline and restraint are subject to systems of regular scrutiny to ensure that their use is fair, balanced and appropriate. ('Guide to the Children's Homes Regulations, including the quality standards', page 48, paragraph 9.36) Inspection report children's home: 2816315 7

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report children's home: 2816315 8

p.7

Children's home details

Registered provider: Continuum Support - Care Services Limited

p.8

Children's home details

Registered provider address: 300 St. Marys Road, Garston, Liverpool L19 0NQ

p.8

Inspector

Anthony Kyem, Social Care Inspector Inspection report children's home: 2816315 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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