Busy Otters

Summary of outcome

All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 15 September 2026, we carried out an inspection and found the provider was not meeting some of the requirements. The report card and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice on 18 September 2026. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that appropriate recruitment and vetting processes are in place and people who have contact with children are suitable to do so, and that records of this information are kept

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Summary of outcome

n ensure all staff are aware of children's dietary requirements and how to respond to allergies, and that this information is kept up to date

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Summary of outcome

n ensure all staff are aware of how to prepare food safely, in line with government guidance, to reduce choking risks, and that they understand their responsibilities to supervise children effectively while eating.

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Summary of outcome

n ensure safeguarding policies and procedures are well understood by all staff, and that any safeguarding information is recorded and accessible to staff who lead on safeguarding

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Summary of outcome

n ensure the attendance policy reflects early years foundation stage (EYFS) requirements, including clear procedures for reporting and following up children's absences promptly

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Summary of outcome

n ensure that at least one written reference is obtained for all staff and that these are verified and meet the requirements of the EYFS

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Summary of outcome

n ensure all staff have the training they need to recognise and respond to safeguarding concerns and allegations against adults, so that staff are confident with and follow appropriate safeguarding procedures.

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Summary of outcome

On 22 September, we conducted a telephone regulatory call. The focus of the call was to check whether the provider had met the safeguarding and welfare actions raised at their last inspection event and due by 21 September 2026. We found that the provider had not met the actions in the welfare requirements notice. We have served another welfare requirements notice.

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Summary of outcome

n ensure that appropriate recruitment and vetting processes are in place and people who have contact with children are suitable to do so, and that records of this information are kept

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Summary of outcome

n ensure all staff are aware of children's dietary requirements and how to respond to allergies, and that this information is kept up to date

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Summary of outcome

n ensure all staff are aware of how to prepare food safely, in line with government guidance, to reduce choking risks, and that they understand their responsibilities to supervise children effectively while eating.

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Summary of outcome

On 23 September, we suspended the provider's registration because we believed children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.

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Summary of outcome

On 05 October 2026, we lifted the suspension because the provider took appropriate action to deal with the matter that led to the suspension. We are satisfied that the identified risk of harm to children has been removed. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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