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Social care · Social care monitoring visit

Children's Home run by Westrow Care Homes Limited in Slough

Inspected 9 Sept 2026 · published 6 Oct 2026 · URN 2864163

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Original PDF ↗

Summary

No overall grade in this framework

Emma Haskell

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Westrow Care Homes Limited

  • Inspection date verified

    9 Sept 2026

  • Inspectors verified

    Emma Haskell

  • Name on report verified

    2864163

  • URN verified

    2864163

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

critical

Monitoring visit found the children's home has several statutory requirements to meet by 11 October 2026.

This monitoring visit report sets out statutory requirements for the children's home. It covers protecting children from harm, leadership and management, the quality and purpose of care, and recruitment checks. The report lists actions the provider must take, each with a due date of 11 October 2026.

To improve

  • Meet the protection of children standard, including assessing risk and reducing harm to children.
  • Meet the leadership and management standard, including staff skills, teamwork and understanding of care impact.
  • Meet the quality and purpose of care standard, including protecting children's welfare and day-to-day decisions.
  • Meet recruitment requirements, ensuring full and satisfactory information for each individual employed.

Summary written by AI (claude-haiku-5-5) from the report text. It can miss nuance: the report itself is the record.

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−57Criticalmore positive than 17% of reports of this type

In line with other reports of this type.

Praisesafeseriouseffectiveeffectivelyconsistent
Criticismharmat riskconcernlimited

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings24w−33
  • What needs to improve547w−54

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
571
about usual (typical 566)
Reading level
Hard
Flesch 50, typical 46
Average sentence
17 words
Next steps
6
typical 5
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 40%About the inspection 58%

Full report text

Inspection report for children's home - monitoring visit: 2864163 1 Registered provider: WESTROW CARE HOMES LIMITED

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is privately owned and managed by a private organisation. In provides care for up to 4 children who experience social and emotional difficulties.

p.1

Information about this children’s home

At the time of the inspection, one child was living in the home.

p.1

Information about this children’s home

The registered manager post has been vacant since 20 July 2026.

p.1

This monitoring visit

This children’s home was judged inadequate at the full inspection on 15 July 2026. A restriction of accommodation notice was issued. Since the last inspection, no children have moved into the home, in adherence with the restriction notice.

p.1

This monitoring visit

This monitoring visit was undertaken to assess the provider’s progress towards meeting the requirements set at the last inspection.

p.1

This monitoring visit

Leaders and managers have not responded effectively to safeguarding concerns identified at the full inspection. Safety plans are inconsistent and do not provide staff with clear, coordinated guidance. Approaches to keeping the child safe vary between staff, resulting in practice that is not always aligned or effective. Incident reports lack essential detail, and without management oversight, opportunities for learning are missed. As a result, strategies are not being adapted to meet the child’s needs.

p.1

This monitoring visit

Relationships observed during the visit were supportive, and senior leaders and staff were attentive to the child’s presentation. However, staff responses were largely reactive, relying on immediate crisis management rather than proactive structure, routine and planned intervention. Inspection report for children's home - monitoring visit: 2864163 2 Leadership and management are not effective due to significant staffing insufficiency. Senior leaders are working directly with the child, leaving no capacity for oversight of incident reports, medication management or the quality of care.

p.1

This monitoring visit

Recruitment practice remains a significant concern. Staff have been introduced to the home and begun training while the child is present within days of applying and without essential references. Leaders have not demonstrated sufficient professional curiosity about unexplained employment gaps or anomalies with Disclosure and Barring Service checks. Undisclosed staff relationships have also affected recruitment decisions. No risk assessment was in place for a staff member with a historic criminal conviction. These shortfalls place the child at risk and highlight serious weaknesses in safe staffing and oversight.

p.2

This monitoring visit

Some staff do not have the experience, skills or knowledge required to meet the child’s needs. Training has not been overseen effectively, resulting in staff caring for the child without up-to-date first-aid training. This places the child at risk and highlights significant weaknesses in leadership oversight and safe staffing arrangements.

p.2

This monitoring visit

Leaders have strongly advocated for the child’s right to education, and tutoring has recently begun through a mix of online and face-to-face sessions. Although the child did not attend their online lesson during the inspection, this was not due to a lack of staff support. Staff were observed encouraging participation, liaising with the tutor and offering additional time, but the child declined. A weekly timetable is displayed, providing structure and clarity, and the child was aware of when their next session would take place.

p.2

This monitoring visit

Leaders have appropriately informed the regulator about significant incidents since the last inspection, ensuring timely external oversight and demonstrating transparency in how significant events are managed. Inspection report for children's home - monitoring visit: 2864163 3

p.2

Inspection date Inspection type Inspection judgement

15/07/2026 Full Inadequate Inspection report for children's home - monitoring visit: 2864163 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.4

Requirement Due date

help each child to understand how to keep safe;

p.4

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.4

Requirement Due date

manage relationships between children to prevent them from harming each other;

p.4

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.4

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

p.4

Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

p.4

Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(b)(e)) 11 October 2026 Inspection report for children's home - monitoring visit: 2864163 5 The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.4

Requirement Due date

helps children aspire to fulfil their potential; and

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.5

Requirement Due date

ensure that staff work as a team where appropriate;

p.5

Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

p.5

Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. (Regulation 13 (1)(a)(b )(2)(a)(b)(c)(f)) 11 October 2026

p.5

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

p.5

Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

p.5

Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

protect and promote each child’s welfare;

p.5

Requirement Due date

make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice. (Regulation 6 (1)(a)(b) (2)(b)(ii)(ix)) 11 October 2026 Inspection report for children's home - monitoring visit: 2864163 6 The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

p.5

Requirement Due date

employ an individual to work at the children’s home;

p.6

Requirement Due date

if the individual satisfies the requirements in paragraph (3).

p.6

Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(d)) 11 October 2026

p.6

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2864163 7

p.6

Children’s home details

Registered provider: Westrow Care Homes Limited

p.7

Children’s home details

Registered provider address: 389 Upper Richmond Road, London SW15 5QL

p.7

Inspector

Emma Haskell, Social Care Regulatory Inspector Inspection report for children's home - monitoring visit: 2864163 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services and inspects services for looked- after children safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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