Social care · Social care monitoring visit
Children's Home run by Westrow Care Homes Limited in Slough
Summary
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- Group verified
Westrow Care Homes Limited
- Inspection date verified
9 Sept 2026
- Inspectors verified
Emma Haskell
- Name on report verified
2864163
- URN verified
2864163
Deep dive
What this report says
In plain English
criticalMonitoring visit found the children's home has several statutory requirements to meet by 11 October 2026.
This monitoring visit report sets out statutory requirements for the children's home. It covers protecting children from harm, leadership and management, the quality and purpose of care, and recruitment checks. The report lists actions the provider must take, each with a due date of 11 October 2026.
To improve
- Meet the protection of children standard, including assessing risk and reducing harm to children.
- Meet the leadership and management standard, including staff skills, teamwork and understanding of care impact.
- Meet the quality and purpose of care standard, including protecting children's welfare and day-to-day decisions.
- Meet recruitment requirements, ensuring full and satisfactory information for each individual employed.
Summary written by AI (claude-haiku-5-5) from the report text. It can miss nuance: the report itself is the record.
Tone of the report
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In line with other reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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- that the effectiveness of the home’s child protection policies is monitored regularly. p.4
- understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. p.5
- use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential. p.5
- make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice. p.5
- if the individual satisfies the requirements in paragraph (3). p.6
- full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. p.6
What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 8
- Words of findings
- 571
- about usual (typical 566)
- Reading level
- Hard
- Flesch 50, typical 46
- Average sentence
- 17 words
- Next steps
- 6
- typical 5
- Hedged sentences
- 0%
- “some”, “not always”, “most”…
Where the words go
Full report text
Inspection report for children's home - monitoring visit: 2864163 1 Registered provider: WESTROW CARE HOMES LIMITED
p.1
Inspected under the social care common inspection framework
p.1
Information about this children’s home
This home is privately owned and managed by a private organisation. In provides care for up to 4 children who experience social and emotional difficulties.
p.1
Information about this children’s home
At the time of the inspection, one child was living in the home.
p.1
Information about this children’s home
The registered manager post has been vacant since 20 July 2026.
p.1
This monitoring visit
This children’s home was judged inadequate at the full inspection on 15 July 2026. A restriction of accommodation notice was issued. Since the last inspection, no children have moved into the home, in adherence with the restriction notice.
p.1
This monitoring visit
This monitoring visit was undertaken to assess the provider’s progress towards meeting the requirements set at the last inspection.
p.1
This monitoring visit
Leaders and managers have not responded effectively to safeguarding concerns identified at the full inspection. Safety plans are inconsistent and do not provide staff with clear, coordinated guidance. Approaches to keeping the child safe vary between staff, resulting in practice that is not always aligned or effective. Incident reports lack essential detail, and without management oversight, opportunities for learning are missed. As a result, strategies are not being adapted to meet the child’s needs.
p.1
This monitoring visit
Relationships observed during the visit were supportive, and senior leaders and staff were attentive to the child’s presentation. However, staff responses were largely reactive, relying on immediate crisis management rather than proactive structure, routine and planned intervention. Inspection report for children's home - monitoring visit: 2864163 2 Leadership and management are not effective due to significant staffing insufficiency. Senior leaders are working directly with the child, leaving no capacity for oversight of incident reports, medication management or the quality of care.
p.1
This monitoring visit
Recruitment practice remains a significant concern. Staff have been introduced to the home and begun training while the child is present within days of applying and without essential references. Leaders have not demonstrated sufficient professional curiosity about unexplained employment gaps or anomalies with Disclosure and Barring Service checks. Undisclosed staff relationships have also affected recruitment decisions. No risk assessment was in place for a staff member with a historic criminal conviction. These shortfalls place the child at risk and highlight serious weaknesses in safe staffing and oversight.
p.2
This monitoring visit
Some staff do not have the experience, skills or knowledge required to meet the child’s needs. Training has not been overseen effectively, resulting in staff caring for the child without up-to-date first-aid training. This places the child at risk and highlights significant weaknesses in leadership oversight and safe staffing arrangements.
p.2
This monitoring visit
Leaders have strongly advocated for the child’s right to education, and tutoring has recently begun through a mix of online and face-to-face sessions. Although the child did not attend their online lesson during the inspection, this was not due to a lack of staff support. Staff were observed encouraging participation, liaising with the tutor and offering additional time, but the child declined. A weekly timetable is displayed, providing structure and clarity, and the child was aware of when their next session would take place.
p.2
This monitoring visit
Leaders have appropriately informed the regulator about significant incidents since the last inspection, ensuring timely external oversight and demonstrating transparency in how significant events are managed. Inspection report for children's home - monitoring visit: 2864163 3
p.2
Inspection date Inspection type Inspection judgement
15/07/2026 Full Inadequate Inspection report for children's home - monitoring visit: 2864163 4
p.3
Statutory requirements
This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.
p.4
Requirement Due date
The protection of children standard is that children are protected from harm and enabled to keep themselves safe.
p.4
Requirement Due date
In particular, the standard in paragraph (1) requires the registered person to ensure—
p.4
Requirement Due date
assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;
p.4
Requirement Due date
help each child to understand how to keep safe;
p.4
Requirement Due date
have the skills to identify and act upon signs that a child is at risk of harm;
p.4
Requirement Due date
manage relationships between children to prevent them from harming each other;
p.4
Requirement Due date
understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;
p.4
Requirement Due date
take effective action whenever there is a serious concern about a child’s welfare; and
p.4
Requirement Due date
that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;
p.4
Requirement Due date
that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(b)(e)) 11 October 2026 Inspection report for children's home - monitoring visit: 2864163 5 The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—
p.4
Requirement Due date
helps children aspire to fulfil their potential; and
p.5
Requirement Due date
In particular, the standard in paragraph (1) requires the registered person to—
p.5
Requirement Due date
lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;
p.5
Requirement Due date
ensure that staff work as a team where appropriate;
p.5
Requirement Due date
ensure that staff have the experience, qualifications and skills to meet the needs of each child;
p.5
Requirement Due date
understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. (Regulation 13 (1)(a)(b )(2)(a)(b)(c)(f)) 11 October 2026
p.5
Requirement Due date
The quality and purpose of care standard is that children receive care from staff who—
p.5
Requirement Due date
understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;
p.5
Requirement Due date
use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.
p.5
Requirement Due date
In particular, the standard in paragraph (1) requires the registered person to—
p.5
Requirement Due date
protect and promote each child’s welfare;
p.5
Requirement Due date
make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice. (Regulation 6 (1)(a)(b) (2)(b)(ii)(ix)) 11 October 2026 Inspection report for children's home - monitoring visit: 2864163 6 The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.
p.5
Requirement Due date
employ an individual to work at the children’s home;
p.6
Requirement Due date
if the individual satisfies the requirements in paragraph (3).
p.6
Requirement Due date
full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(d)) 11 October 2026
p.6
Information about this inspection
The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.
p.6
Information about this inspection
This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2864163 7
p.6
Children’s home details
Registered provider: Westrow Care Homes Limited
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Children’s home details
Registered provider address: 389 Upper Richmond Road, London SW15 5QL
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Inspector
Emma Haskell, Social Care Regulatory Inspector Inspection report for children's home - monitoring visit: 2864163 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services and inspects services for looked- after children safeguarding and child protection.
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Inspector
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Inspector
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Inspector
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