Children's Home run by Residential Child Care Community (Town Hall) Limited in Lancashire

Inspection report for children’s home - monitoring visit: 2675591 1 Registered provider: Residential Child Care Community (Town Hall) Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a small private provider. It offers care for up to 5 children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of this monitoring visit, the home was providing care for 1 child. The child spoke with the inspector as part of the visit.

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Information about this children’s home

The home and manager registered with Ofsted in September 2023.

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This monitoring visit

At the full inspection on 08 and 09 July 2026, Ofsted judged the home to be inadequate due to failing to ensure the safety and well-being of the child in the home. Compliance notices relating to regulation 12 (the protection of children standard) and regulation 13 (the leadership and management standard) were issued under section 22A of the Care Standards Act 2000.

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This monitoring visit

The purpose of this visit was to review whether the steps in the compliance notices have been met and to assess whether further enforcement action is required. The registered manager was present during the visit.

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This monitoring visit

Ofsted found that improvements have been made and the compliance notices had been met.

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This monitoring visit

Since the last inspection, staff have received additional training to strengthen behaviour management practice. Leaders have supported reflective learning following incidents involving peer relationships, helping staff develop their skills and confidence. One staff member said that recent training had increased their confidence in managing peer relationships. Inspection report for children’s home - monitoring visit: 2675591 2 When incidents occur, there is clear management oversight with actions identified to reduce the likelihood of recurrence. The manager takes a reflective approach, seeking to understand the reasons behind the child’s behaviour and develop appropriate strategies to support them. This oversight has also highlighted one incident which may have been prevented if staff had completed delegated tasks in a timely manner. Additionally, the manager has implemented effective systems to review the quality of records.

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This monitoring visit

Leaders and managers have taken appropriate action to address shortfalls in staff practice. Team meetings, supervisions and performance reviews are used effectively to reinforce expectations and clarify roles and responsibilities.

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This monitoring visit

Staff report feeling well supported by the management team and describe an improvement in staff morale. They receive regular supervision and weekly team meetings provide opportunities for effective communication, workshop based training and improved management oversight.

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This monitoring visit

The child speaks positively about the ongoing changes in the home. Staff support the child to explore their future ambitions and educational goals. The child is also supported to spend time with family and engage in activities with staff.

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This monitoring visit

Staff support the child to attend health appointments, and the manager escalates outstanding health assessments when required. However, opportunities are missed to explore with the child the risks associated with using electronic cigarettes and how these have been obtained.

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This monitoring visit

A case review was held on 03 September 2026, and it was agreed that despite some remaining shortfalls, the steps of the compliance notices have been met. One requirement has been restated. Two requirements were not reviewed at this visit and are therefore restated. Inspection report for children’s home - monitoring visit: 2675591 3

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Inspection date Inspection type Inspection judgement

08/07/2026 Full Inadequate 23/04/2025 Full Good 18/06/2024 Full Good 18/09/2023 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: 2675591 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding. (Regulation 10 (1)(a)(b) (2)(a)(ii))

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Requirement Due date

The registered person must ensure the child is appropriately educated about the risks of electronic cigarettes. Additionally, the registered person much ensure that staff consistently promote healthy lifestyles. 7 October 2026

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended 7 October 2026 Inspection report for children’s home - monitoring visit: 2675591 5 that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a))

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Requirement Due date

In particular, the registered person must ensure that attempts to obtain all relevant information to support decision making in respect of whether staff can meet the needs of children moving into the home.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

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Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children;

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Requirement Due date

understand and communicate to children that bullying is unacceptable; and 7 October 2026 Inspection report for children’s home - monitoring visit: 2675591 6 have the skills to recognise incidents or indications of bullying and how to deal with them; and

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(b)(c) (2)(a)(iii)(iv)(vi)(ix)(xi)(xii)(xiii)(b))

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Requirement Due date

In particular, the registered person must ensure that staff have the necessary skills to manage peer relationships.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2675591 7

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Children’s home details

Registered provider: Residential Child Care Community (Town Hall) Limited

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Children’s home details

Registered provider address: 843 Finchley Road, London NW11 8NA

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Inspectors

Kitty Wiper, Social Care Inspector Carrie Mayes, Social Care Inspector Inspection report for children’s home - monitoring visit: 2675591 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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