Children's Home run by Supercare Residential Ltd in Redbridge

Inspection report for children’s home: 2631179 1 Registered provider: Supercare Residential Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home registered with Ofsted in January 2023. The provider is registered to care for up to 4 children with learning disabilities.

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Information about this children’s home

The manager registered with Ofsted in January 2025, and there is a suitable recruited responsible individual.

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Information about this children’s home

There were 4 children living at the home at the time of the inspection, and the inspector spoke to all of them.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2631179 2

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Inspection date Inspection type Inspection judgement

17/03/2026 Full Good 10/03/2025 Full Outstanding 12/06/2023 Full Good Inspection report for children’s home: 2631179 3

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Summary of findings

Children make exceptional progress because care is highly individualised, responsive and continually adapted to meet children’s evolving needs. Staff have a deep understanding of each child’s vulnerabilities and experiences, enabling them to provide highly effective support that keeps children safe and helps them to flourish. Risk assessments are comprehensive, regularly reviewed and used proactively to inform practice. Staff are skilled and use consistent strategies that help them to understand and manage children’s behavioural needs.

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Summary of findings

Children’s safety and wellbeing are at the heart of practice. Staff demonstrate unwavering commitment, nurturing relationships and high aspirations for every child. As a result, children experience stability, develop confidence and make sustained progress across all areas of their lives.

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Summary of findings

Leaders and managers provide strong and effective oversight and have successfully strengthened monitoring arrangements to ensure that children remain central to all decision-making. They foster a culture of continuous improvement, high expectations and reflection, ensuring that practice is consistently focused on achieving the best possible outcomes for children. This ambitious and child-centred approach is a key feature of the service and contributes to the outstanding experiences and progress that children are making.

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Overall experiences and progress of children and young people: outstanding

Children make excellent progress, and there is a genuine sense that they are loved, valued and emotionally nurtured through the care they receive. Children speak warmly about their experiences in the home, with one child saying, ‘I love it here.’ This is a sentiment reflected in the views of other children. As a result, children demonstrate increased emotional stability, growing self-confidence and sustained improvements in their overall wellbeing.

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Overall experiences and progress of children and young people: outstanding

Staff place significant importance on helping children experience positive childhood memories. Special occasions, such as birthdays, are celebrated with enthusiasm and care, ensuring that these become meaningful and memorable events. These thoughtful experiences help children feel valued, included and part of a nurturing family environment.

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Overall experiences and progress of children and young people: outstanding

Staff are highly attuned to children’s inherent vulnerabilities and have a deep understanding of their individual needs. Care is carefully tailored to each child, with staff adapting their approaches to provide the right level of support, reassurance and Inspection report for children’s home: 2631179 4 guidance. This personalised and nurturing approach enables children to feel safe, develop trusting relationships and make sustained progress in all aspects of their lives.

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Overall experiences and progress of children and young people: outstanding

All children regularly access the in-house therapy. This provides personalised support that enables children to thrive emotionally. Staff also benefit from the support of the therapist to help inform their practice and to be able to recognise children’s emotional triggers. As a result, children experience consistent high-quality care.

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Overall experiences and progress of children and young people: outstanding

Children flourish in their educational attainment. The manager advocates strongly for the children to ensure that they receive specialist support in line with their educational needs. This helps to ensure that children succeed academically and have clear aims for their futures.

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Overall experiences and progress of children and young people: outstanding

The home environment is warm and welcoming. Children enjoy their mealtimes together, forming a social event. Each child’s bedroom reflects their identity, adding to their sense of belonging. Communal areas are newly decorated. The back garden requires some improvement to make it fully usable for children.

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How well children and young people are helped and protected: outstanding

Children experience a home where they feel safe, listened to and supported. Staff have meaningful conversations with children to help them safely explore and understand their feelings, enabling children to be active in their care and safety planning.

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How well children and young people are helped and protected: outstanding

Children are cared for by a well-trained and highly knowledgeable staff team. Children have very detailed risk assessments, which clearly outline their individual vulnerabilities. These are regularly reviewed and provide staff with precise guidance that supports safe outcomes.

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How well children and young people are helped and protected: outstanding

Staff are highly skilled and experienced. They respond with empathy to help them understand children’s vulnerabilities. They know children well and use their understanding to good effect. As a result, children do not go missing from home, incidents of harm are reduced, and children experience increased confidence and sustained improvements in their wellbeing both inside and outside the home.

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The effectiveness of leaders and managers: outstanding

Leaders are committed to creating an environment where children are at the centre of every decision. Their aspirations focus on building a supportive staff and ensures children experience meaningful and lasting change.

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The effectiveness of leaders and managers: outstanding

Leaders and managers know the children exceptionally well and advocate strongly to secure the support that each child needs. There is a clear culture of high expectations across the organisation. Safer recruitment processes are robust, ensuring that only skilled and value-based staff join the team. When staff do not meet the required standards, leaders act promptly and decisively. Inspection report for children’s home: 2631179 5 A reflective learning culture is firmly embedded. Staff are encouraged to think critically about their practice and are supported through high-quality supervision. They have access to a wide range of specialist training that strengthens their skills and enables them to meet the complex needs of the children.

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The effectiveness of leaders and managers: outstanding

Leaders and managers lead by example, innovate and generate creative ideas to sustain the highest quality of care. They know their strengths and areas for development well and can demonstrate improvement over a sustained period. Their reflections on previous inspection findings show clear insight and purposeful action to strengthen service provision. Inspection report for children’s home: 2631179 6

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Recommendation

 The registered person should ensure that children are provided with a welcoming and homely domestic environment. This specifically relates to ensuring that the rear garden is a welcoming and fully usable space for the children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2631179 7

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Children’s home details

Registered provider: Supercare Residential Ltd

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Children’s home details

Registered provider address: 2-4 Packhorse Road, Gerrards Cross SL9 7QE

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Inspector

Richard Wyper, Social Care Inspector Inspection report for children’s home: 2631179 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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