Children's Home run by The Angels Homes London Limited in Brent

Inspection report for children's home: 2775324 1 Registered provider: The Angels Homes London Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

This private home provides care for up to 4 children with emotional and social difficulties. There were 2 children living at the home at the time of this inspection. The inspector spoke with both children as part of the inspection.

p.1

Information about this children's home

The home registered with Ofsted in December 2023. The manager registered with Ofsted in January 2026.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children's home provides highly effective services that consistently exceed the standards of good. The actions of the children's home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Overall judgement at last inspection: good

p.1

Enforcement action since last inspection:

On 7 August 2025, an assurance inspection was carried out and serious and widespread concerns were identified. As a result, 2 compliance notices were issued. These were under regulation 12, the protection of children standard, and regulation 13, the leadership and management standard. A notice restricting accommodation was issued on 8 August 2025. A monitoring visit took place on 6 October 2025, and Ofsted issued the 2 compliance notices again and a second notice restricting the accommodation was issued. Inspection report for children's home: 2775324 2 The compliance notices were met during a monitoring visit on the 22 December 2025, and the restriction of accommodation was removed.

p.1

Inspection date Inspection type Inspection judgement

08/04/2025 Full Good Inspection report for children's home: 2775324 3

p.2

Summary of findings

Children in the home benefit from highly attuned, consistent and compassionate care. Children's progress is exceptional, considering their starting points.

p.3

Summary of findings

The safeguarding culture in the home is strong. Children's needs are comprehensively assessed and understood by staff. Dynamic risk assessments are made without delay as any new risks emerge, increasing children's safety.

p.3

Summary of findings

Leaders and managers have worked tirelessly to ensure that all previous requirements are met. They are confident and ambitious for children and have created a team who are committed to improving children's experiences.

p.3

Overall experiences and progress of children and young people: outstanding

Children living at the home make exceptional progress from their starting points. The calm, consistent and supportive approach from staff helps children to feel comfortable, secure and able to settle in the home. Staff are skilled at building positive trusting relationships with children and invest time in them. This is observed in practice and confirmed by the children's feedback. Reparative and relationship-based practice is at the forefront of the care provided to children.

p.3

Overall experiences and progress of children and young people: outstanding

Previous complex behaviours of concern have reduced significantly for both children since living at the home because of the consistent and therapeutic approach taken by staff. Incidents that occurred daily for one child have stopped entirely. One child's parent said that their child was very happy living at the home. They described the child as 'thriving' and making 'amazing progress'. They said their child settled in the home quickly and staff 'just get them'. The parent has observed a big improvement in their child's confidence and independence skills and was impressed by the range of activities the child has been supported to access.

p.3

Overall experiences and progress of children and young people: outstanding

Both children have been supported by staff to return to full-time education. Leaders and managers have been creative in helping children to overcome barriers to attending education, resulting in their attendance significantly increasing. One child will be starting college in September. The registered manager has begun advocating for one child to move from a specialist setting to a mainstream educational setting because of the progress they have made in their emotional and behavioural development.

p.3

Overall experiences and progress of children and young people: outstanding

Children's identity and cultural needs are met exceptionally well by skilled staff who place value on celebrating diversity. For example, they cook cultural foods, support children to attend their chosen place of worship and help children to understand and explore their identity. This approach has helped to enhance the child's sense of belonging. Inspection report for children's home: 2775324 4 Children's views are regularly sought and acted upon. Weekly house meetings and questionnaires capture children's wishes and feelings, which are then acted on by staff to shape the care provided. Examples of this include changes to the food menu and new activities and hobbies.

p.3

Overall experiences and progress of children and young people: outstanding

Children enjoy a wide range of activities that are tailored to their interests and individuality. Some examples include learning to play the piano and ukulele, attending a basketball club, boxing, climbing, trips to the cinema, hairdressers and theme parks.

p.4

Overall experiences and progress of children and young people: outstanding

Both children have recently enjoyed a holiday with staff in the United Kingdom, and the registered manager is working towards a holiday abroad for the children later in the year. These opportunities help the children to build confidence, develop their skills and explore their identities.

p.4

Overall experiences and progress of children and young people: outstanding

Staff work sensitively to support children to maintain important family relationships. For both children, this includes careful work to repair strained relationships, helping them to reconnect with loved ones who they have not seen for many months and, in one case, years.

p.4

How well children and young people are helped and protected: outstanding

Children benefit from tailored, personalised care in line with the home's therapeutic ethos. Staff have group clinical supervision with a therapist to help further develop their understanding of the children's needs and apply a therapeutic approach when managing incidents and behaviours. This support helps staff to understand behaviours and provide tailored, individual responses that have resulted in children being able to manage their emotions more effectively and make safer choices.

p.4

How well children and young people are helped and protected: outstanding

Staff have conversations with children that reflect their individual needs. Records clearly capture each child's voice, meaning that behaviour management strategies are child led. This approach encourages children to contribute to decisions about their lives and strengthens their confidence in being heard. One child's social worker said that their child is now able to reflect on their feelings a lot better and follow instructions and is more settled because of the support from staff.

p.4

How well children and young people are helped and protected: outstanding

Children's risks have substantially decreased, resulting in levels of staff supervision being reduced. Staff are proactive in their approach to managing risks. This has resulted in a significant reduction in behaviours such as self-harm, missing-from-home incidents and emotional dysregulation. Children feel safer and know that staff can be relied upon to provide them with predictable and consistent responses.

p.4

How well children and young people are helped and protected: outstanding

Staff are clear about their safeguarding responsibilities and know what action to take should they become concerned about a child. Children's needs and vulnerabilities are exceptionally well understood by staff. Plans are regularly reviewed and updated to reflect changing and dynamic risks. Information-sharing and multi-agency work results in children receiving effective, coordinated and specialised care as required. Inspection report for children's home: 2775324 5 Children's needs are comprehensively assessed by leaders and managers and understood by staff. The registered manager meticulously plans children's moves into the home by working closely with the wider professional network and family members to ensure that risks are understood and mitigated. Previous support staff from different agencies were retained to work with children as they settled in the home, providing continuity of care.

p.4

How well children and young people are helped and protected: outstanding

Levels of physical intervention in the home are low. Children who previously displayed higher levels of violence and aggression are now receiving the support they need to manage their emotions. When physical intervention is required, it is a reasonable and proportionate response to the behaviours displayed and risks for children and staff. Leaders and managers take time to explore incidents with children and staff and help to repair relationships.

p.5

How well children and young people are helped and protected: outstanding

Allegations of harm are taken seriously by leaders and managers, and action is taken immediately to ensure children's safety in the home. Information is shared promptly with relevant agencies, including Ofsted as required. This supports regulatory oversight and supports children's safety and wellbeing.

p.5

The effectiveness of leaders and managers: outstanding

Leaders and managers are confident, ambitious and have high aspirations for children in their care. They have created a team that is committed to giving children with complex lives stability and opportunities to flourish. There is a strong safeguarding culture in the home that is threaded through all areas of practice, with a sense of commitment to learning and reflective practice.

p.5

The effectiveness of leaders and managers: outstanding

Leaders and managers ensure that children's wishes and feelings are discussed at every opportunity. Their views are taken seriously, advocated for and actioned where appropriate. Managers are creative in supporting children to make progress, tailoring care to each child's needs.

p.5

The effectiveness of leaders and managers: outstanding

Leaders and managers know their strengths and weaknesses well. Their monitoring systems are exceptional, meaning that areas for development are identified quickly and the manager acts swiftly to implement effective change. Recommendations from the last inspection have been fully addressed. The manager is visible in the home and is a role model and trusted person for staff and children alike.

p.5

The effectiveness of leaders and managers: outstanding

The registered manager has established working relationships with partner agencies and school staff to ensure the best possible care, experiences and futures for children. When responses from other services are not effective, leaders and managers provide evident challenge to ensure better outcomes for children.

p.5

The effectiveness of leaders and managers: outstanding

Staff working at the home feel valued. Supervision is held regularly where they can access the support they need from managers to undertake their roles. Topics in Inspection report for children's home: 2775324 6 supervisions also include the children's needs and safeguarding concerns, keeping the children's needs and safety central to practice.

p.5

The effectiveness of leaders and managers: outstanding

Leaders and managers ensure that staff complete mandatory training. Additional, bespoke training is arranged where required to strengthen staff practice and help them to meet the specific needs of the children who they care for.

p.6

The effectiveness of leaders and managers: outstanding

Team meetings take place regularly and are well attended. The registered manager ensures that discussions are child focused by reviewing the weekly children's meetings and questionnaires in team meetings. This ensures that children's views and experiences are continually considered.

p.6

The effectiveness of leaders and managers: outstanding

No requirements or recommendations were made as part of this inspection. Inspection report for children's home: 2775324 7

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2775324 8

p.7

Children's home details

Registered provider: The Angels Homes London Limited

p.8

Children's home details

Registered provider address: Magnolia House Spring Villa Park, 11 Spring Villa Road, Edgware HA8 7EB

p.8

Children's home details

Registered manager: Wajahat-Ul-Hasnain Naeem

p.8

Inspector

Tina Woolley, Social Care Inspector Inspection report for children's home: 2775324 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9