Early years · Early years complaint outcome
ACE Kids@Castle Hill Basingstoke
Summary
What we read, and from where
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- Inspection datesingle source
30 Sept 2026
- URN verified
2717580
Deep dive
What this report says
In plain English
mixedEarly years provider had concerns raised; a regulatory visit found some requirements unmet, though action was taken to put matters right.
Ofsted received concerns about safeguarding, children's safety and welfare, and behaviour management. A regulatory visit on 28 September 2026 found the provider was not meeting some requirements, but had taken action to address them. The provider had failed to notify Ofsted of a significant event, which is an offence, but Ofsted is not taking further action on this occasion. The provider remains registered.
Going well
- Provider has strengthened staff understanding of developmentally appropriate behaviour management strategies
- Provider had taken action to put some unmet requirements right
- Ofsted is not taking further action on the notification failure
- The provider remains registered with Ofsted
To improve
- Must notify Ofsted of significant events as required by law
- Must meet the legal requirements in the early years foundation stage framework
Summary written by AI (claude-haiku-5-5) from the report text. It can miss nuance: the report itself is the record.
Tone of the report
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In line with other reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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- On 11 July 2026, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, concerns about children's safety and welfare, supporting and understanding children's behaviour, and other legal duties. p.1
- However, during the visit we found the provider had failed to notify Ofsted of a significant event. p.1
Next steps
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What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 2
- Words of findings
- 244
- about usual (typical 281)
- Reading level
- Hard
- Flesch 34, typical 42
- Average sentence
- 19 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 8%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 11 July 2026, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, concerns about children's safety and welfare, supporting and understanding children's behaviour, and other legal duties.
p.1
Summary of outcome
On 28 September 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements and had taken action to put this right. The provider has strengthened staff understanding of effective, developmentally appropriate behaviour managing strategies, to help them to respond to children in an appropriate way. However, during the visit we found the provider had failed to notify Ofsted of a significant event. This is an offence, however, on this occasion Ofsted are not taking further action.
p.1
Summary of outcome
The provider will be able to give parents further information about this. The provider is still registered with Ofsted.
p.1
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.1
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.1
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.1
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