Children's Home run by Flourish (Gloucestershire) Limited in Worcestershire

Inspection report for children’s home: 2742383 1 Registered provider: Flourish (Gloucestershire) Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private organisation. It is registered to provide care for up to 3 children with learning disabilities or emotional and behavioural difficulties.

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Information about this children’s home

The manager registered with Ofsted in December 2024.

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Information about this children’s home

This home was found to be inadequate at the inspection in November 2025. A monitoring visit took place in January 2026, and the judgement was changed to requires improvement.

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Information about this children’s home

At the time of this inspection, 2 children were living in the home. Both children shared their views with the inspector.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 3 November 2025

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good

Overall judgement at last inspection: inadequate

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good

Enforcement action since last inspection: none. Inspection report for children’s home: 2742383 2

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Inspection date Inspection type Inspection judgement

03/11/2025 Full Inadequate 04/02/2025 Full Good 13/02/2024 Full Good Inspection report for children’s home: 2742383 3

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Summary of findings

Children living in the home have positive relationships with the staff who care for them. They are supported to develop their understanding of how to keep themselves safe.

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Summary of findings

The home provides a warm and welcoming environment for children.

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Summary of findings

Leaders and managers advocate effectively for children across all aspects of their lives. They have implemented effective monitoring systems for the home.

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Overall experiences and progress of children and young people: good

Children moving into the home are well supported through a carefully planned introduction process. They are given opportunities to visit the home before moving in. Children living together is thoughtfully considered to promote compatibility and stability. Staff support children during introductions, helping to build positive relationships and ensure they are settled. When children move on from the home, they are supported sensitively and their time and achievements are celebrated.

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Overall experiences and progress of children and young people: good

Children personalise their bedrooms to reflect their individuality and preferences, helping them develop a sense of belonging. Communal areas are used to promote a positive family ethos. Mealtimes are a shared experience, with children and staff eating together. Children are encouraged to take part in planning and preparing meals, helping them develop independence skills.

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Overall experiences and progress of children and young people: good

Staff know children well. They take the time to understand their individual needs, likes and dislikes. Children feel able to share their thoughts and feelings in an open way, which creates an environment where, they feel able to communicate about their thoughts and feelings with staff.

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Overall experiences and progress of children and young people: good

Staff place a strong emphasis on the importance of children’s education. They actively promote learning as a key part of their development, in line with children’s individual needs and abilities. Staff work collaboratively with education professionals and other agencies to help children achieve positive outcomes.

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Overall experiences and progress of children and young people: good

Leaders and managers advocate effectively for children. They ensure that their needs and views are represented and challenge partner agencies when necessary. This child- centred approach helps secure the support children need.

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How well children and young people are helped and protected: good

Children are supported to develop their understanding of how to keep themselves safe. This includes when they are using technology, developing relationships, and respecting Inspection report for children’s home: 2742383 4 personal space and boundaries. Staff provide guidance and education that help children to make informed choices and build the skills they need to stay safe.

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How well children and young people are helped and protected: good

Children said that they feel happy in the home. They have trusting relationships with staff, which helps them feel secure and confident that any concerns will be listened to and acted on.

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How well children and young people are helped and protected: good

Staff give children clear and consistent boundaries. This helps children to understand expectations, make positive choices and feel safe. As a result, this has promoted stability and supported children’s emotional and social development.

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How well children and young people are helped and protected: good

Staff are trained in physical intervention and de-escalation techniques. They use physical intervention as a last resort. Records demonstrate that the manager reviews incidents to ensure oversight is effective in keeping both children and staff safe.

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How well children and young people are helped and protected: good

Recruitment processes are thorough and in line with safer recruitment practice. Comprehensive checks are completed before all staff commence work. This approach ensures that individuals employed in the home are suitable and appropriately qualified to provide care and support to children.

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The effectiveness of leaders and managers: good

The manager provides effective leadership within the home. A committed deputy manager and senior leadership team supports them. Together, they lead a motivated staff team that provides children with stability and nurturing care. Children feel safe and valued by the support they receive from staff, who ensure they make positive progress.

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The effectiveness of leaders and managers: good

The manager is committed to continually improving the quality of care provided to children. Effective quality assurance systems give her clear oversight of staff practice and children’s progress. She has developed an auditing system that tracks the work completed with children and evaluates its impact. This helps to quickly identify any shortfalls and supports the delivery of safe care that meets children’s individual needs.

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The effectiveness of leaders and managers: good

New staff benefit from a thorough induction that equips them with the skills and knowledge needed for their role. Regular supervision enables staff to reflect on their practice and children’s progress. This support promotes continuous improvement and helps ensure children receive good-quality care.

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The effectiveness of leaders and managers: good

Team meetings are regular and well attended, promoting information-sharing, and reflection on staff practice. Staff value support from the clinical lead and effectively share learning across the team. This helps staff meet children’s individual needs and supports them in providing therapeutic care.

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The effectiveness of leaders and managers: good

In one instance, the manager did not notify the regulatory body of an incident relating to staff conduct and professional boundaries. Although, she took appropriate action to investigate the matter and address any concerns, the failure to notify prevented the regulator from having appropriate oversight of the incident. Inspection report for children’s home: 2742383 5

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Recommendation

 Whenever there is a serious concern about a child’s welfare. The registered person is required by regulation 40 to notify Ofsted about serious events. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 42, paragraph 9.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2742383 6

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Children’s home details

Registered provider: Flourish (Gloucestershire) Limited

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Children’s home details

Registered provider address: 20 Westend Office Suites, Westend, Stonehouse, Gloucester GL10 3FA

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Children’s home details

Responsible individual: Samantha Summers

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Inspector

Kate Savage, Social Care Inspector Inspection report for children’s home: 2742383 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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