Children's Home run by Florinee Homes in Peterborough

Inspection report children's home: 2522796 1 Registered provider: Florinee Homes

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

This children's home is operated by a private organisation. It provides care for up to 4 children with emotional and social difficulties.

p.1

Information about this children's home

There is no registered manager since March 2026.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

p.1

requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

p.1

requires improvement to be good

The children's home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

p.1

requires improvement to be good

Overall judgement at last inspection: inadequate

p.1

requires improvement to be good

Enforcement action since last inspection: At the full inspection on 3 and 4 June 2026 compliance notices were served under regulation 12 (the protection of children standard) regulation 13 (the leadership and management standard) and regulation 26 (fitness of registered provider). A notice restricting the admission of additional children was also served. A monitoring visit took place on 30 June. Following this visit, a case review was held which determined that the provider had met the steps in the 3 compliance notices. The notice that restricted the admission of additional children ended on 1 July 2026. No further period of restriction has been imposed. Inspection report children's home: 2522796 2

p.1

Inspection date Inspection type Inspection judgement

03/06/2026 Full Inadequate 10/02/2026 Full Inadequate 09/12/2024 Full Good 22/01/2024 Full Good Inspection report children's home: 2522796 3

p.2

Summary of findings

Weaknesses in management oversight, monitoring and quality assurance reduce leaders' ability to identify and rectify shortfalls promptly. This creates the potential for important information to be overlooked and for risks to children not to be consistently managed. Although there have been some improvements, the shortfalls identified in help and protection, and the leadership and management of the home have affected the children's overall experiences. This has resulted in an overall judgement of requires improvement.

p.3

Summary of findings

Despite these shortfalls, children have made progress. They benefit from positive, trusting relationships with a stable staff team. The staff show a strong commitment to the children's individual needs. This helps the children to feel valued and listened to.

p.3

Summary of findings

The children enjoy a wide range of activities both inside and outside of the home. The children attend education provisions that are tailored to their needs. The staff encourage structure and daily routine.

p.3

improvement to be good

Since the last inspection no children have moved in or out of the home. At the time of the inspection, 2 children were living at the home, and both spoke with the inspectors. Children said they felt heard and well cared for by the staff in the home.

p.3

improvement to be good

Overall the home provides a warm, welcoming, and homely environment. Children's bedrooms are personalised to their taste, which helps them to develop a sense of ownership and comfort. However, delays in addressing some environmental maintenance and cleanliness issues detract from the overall quality of the living environment.

p.3

improvement to be good

Children benefit from living in a home where staff know them well, listen to their views and provide consistent care and support. Children's views are actively sought and acted upon. Children participate in the house meetings, which include a clear response from the staff to children's ideas. One child reviewed the Children's Guide, giving feedback and suggestions which have been included in the updated version.

p.3

improvement to be good

Staff give lots of thought to creating opportunities for children based on the children's hobbies and interests. Children have enjoyed a wide range of activities, including a trip to Manchester to visit Coronation Street, visits to aqua parks, fishing and outings to the cinema. Memory books with positive comments by staff capture positive moments in a child friendly way. Staff build important connections with children through enjoying common interests together. Inspection report children's home: 2522796 4 Children attend education that is tailored to their individual learning needs. One child who has previously experienced poor school attendance now attends an alternative education provision regularly, with support and encouragement from staff.

p.3

improvement to be good

Parents and professionals shared positive feedback about the care and support children receive. Communication is generally clear. When miscommunication has occurred, leaders and managers have acted quickly to resolve concerns and maintain confidence.

p.4

improvement to be good

Risk assessments are detailed and clear. However, they are not consistently updated. They do not always demonstrate when risks have reduced, the rationale for reducing risk levels, or how children have achieved positive outcomes. As a result, some assessments continue to present risks as current and ongoing without sufficient evaluation of progress or reduction in risk.

p.4

improvement to be good

Since the last inspection there has been no missing-from-care episodes. Missing-from- care plans have been reviewed. However, the format and recording of the plans are not presented consistently. This means staff are unable to quickly access essential guidance when responding to a missing from care incident.

p.4

improvement to be good

Management oversight of health and safety checks is not robust, meaning issues and outstanding tasks are not addressed. This limits leaders' ability to provide effective oversight. Actions identified within the fire risk assessment had not been fully completed in the required timescales. Fire doors were not operating as intended in the event of a fire. Management failed to identify that the works completed did not meet fire regulation standards. This has the potential to place children at risk of harm if not identified and addressed promptly.

p.4

improvement to be good

When children struggle with their emotional wellbeing, staff take effective action to keep them safe. This sometimes includes physical intervention; this is only used when staff have exhausted all other options to help children manage their safety. Staff help the children understand why these steps were required. Reflective conversations are held with the children that encourage them to develop healthier coping skills.

p.4

improvement to be good

Staff write daily records that are sensitively written with the child in mind. All recording is child focused, child friendly and written in a nurturing, supportive style. This approach is embedded in practice and widely used to capture all recordings of engagement. This helps children to feel respected and valued and that the adults care for them. It also means that should the child wish to read their records, now or in the future, their perspective has been considered. Inspection report children's home: 2522796 5

p.4

The effectiveness of leaders and managers: requires improvement to be good

At the time of the inspection, the Registered Manager post was vacant. A newly appointed Registered Manager is currently awaiting completion of recruitment checks. The home is currently being overseen by the deputy manager and responsible individual. The inspection was led by the responsible individual and supported by the deputy manager.

p.5

The effectiveness of leaders and managers: requires improvement to be good

Quality assurance systems are not consistently effective. This means that leaders cannot reliably identify shortfalls, track patterns or demonstrate how they respond to risk. In addition, although a location risk assessment has been completed, it is not sufficiently up to date or reflective of all relevant risks, which limits its value in keeping children safe.

p.5

The effectiveness of leaders and managers: requires improvement to be good

Leaders and managers demonstrate reflective practice and have a good understanding of the home's strengths and weaknesses. They have identified areas for development and have plans in place to drive improvement. As yet these are untested, so leaders cannot fully demonstrate sustained change.

p.5

The effectiveness of leaders and managers: requires improvement to be good

Supervision arrangements are effective and provide staff with opportunities for support, reflection and professional development. Team meetings are used well to promote learning and reflection. A Clinical and therapeutic specialist brings further expertise to these meetings and provides additional support. As a result, therapeutic practice is starting to be embedded into the home. Inspection report children's home: 2522796 6

p.5

Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person must comply within the given timescales.

p.6

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

p.6

Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

p.6

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b)(2)(f)(h)) 02 October 2026

p.6

Requirement Due date

After consultation with the fire and rescue authority, the registered person must—

p.6

Requirement Due date

take adequate precautions against the risk of fire, including the provision of suitable fire equipment in the children's home;

p.6

Requirement Due date

provide adequate means of escape from the home in the event of fire;

p.6

Requirement Due date

make arrangements for persons working at the home to receive suitable training in fire prevention; and

p.6

Requirement Due date

ensure, by means of fire drills and practices at suitable intervals, that persons working at the home and, so far as reasonably practicable, children are aware of the procedure to be followed in case of fire. 02 October 2026 Inspection report children's home: 2522796 7 If the Regulatory Reform (Fire Safety) Order 2005 M1 applies to the home—

p.6

Requirement Due date

the registered person must ensure that the requirements of that Order and any regulations made under it, except for article 23 (duties of employees), are complied with in respect of the home.

p.7

Requirement Due date

In this regulation, “the fire and rescue authority” means the fire and rescue authority under the Fire and Rescue Services Act 2004 M2 for the area in which the home is located. (Regulation 25 (1)(a)(b)(c)(d) (2)(a)(b) (3))

p.7

Recommendations

 The registered person should ensure that the home is a nurturing and supportive environment that meets the needs of children. Children's homes must comply with relevant health and safety legislation. In particular, repairs to the home should be made promptly. ('Guide to the Children's Homes Regulations, including the quality standards', page 15, paragraph 3.9)

p.7

Recommendations

 The registered person should ensure that when reviewing the location risk assessment, up to date specific strategies for managing any opportunities and risks posed by the location for the children they care for are included. ('Guide to the Children's Homes Regulations, including the quality standards', page 64, paragraph 15.1)

p.7

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report children's home: 2522796 8

p.7

Children's home details

Registered provider address: Unit 13, Swan Court, Forder Way, Cygnet Park, Hampton, Peterborough PE7 8GX

p.8

Inspectors

Sallie Bloomfield, Social Care Inspector Andreia Alves da Silva, Social Care Inspector Inspection report children's home: 2522796 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.8

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9