Children's Home run by Bright Life Living (West Bromwich) Limited in Sandwell

Inspection report for children’s home: 2846582 1 Registered provider: Bright Life Living (West Bromwich) Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider. It provides care for up to 3 children who may experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in August 2025 and is suitably experienced and qualified.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 18 November 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2846582 2

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Inspection date Inspection type Inspection judgement

18/11/2025 Full Good Inspection report for children’s home: 2846582 3

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Summary of findings

The manager and staff support children well. They advocate effectively to help achieve the best possible outcomes for children

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Summary of findings

Staff promote children’s health and emotional needs consistently and ensure they receive appropriate support. Children say they enjoy living in the home and feel safe.

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Summary of findings

The in-house psychologist provides effective guidance to staff, which staff embed in children’s plans and daily care. Staff deliver all care, and day-to-day support in line with the home’s statement of purpose. This ensures a consistent, structured, and child- centred approach that promotes children’s safety, stability and emotional wellbeing.

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Overall experiences and progress of children and young people: good

Since the last inspection, 2 children have moved into the home, and one child has moved out. At the time of this inspection, 2 children were living at the home. Both children spoke with the inspector.

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Overall experiences and progress of children and young people: good

Children benefit from thoughtful and well-planned introductions to the home. The manager carefully assesses each child’s needs and potential risks to ensure that individual needs can be met. Staff visit children prior to their move and provide information about the home, the staff team and the other children living there. They also share videos showcasing the home’s location and interior. This child-centred approach helps to prepare children for the move, reduces anxieties and promotes a sense of security and inclusion.

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Overall experiences and progress of children and young people: good

Children develop strong, positive relationships with staff, who understand and meet their individual needs while investing in their progress. The manager also spends dedicated time with the children. Children display affection, often laughing and enjoying warm interactions with staff, which demonstrates the secure emotional bonds they share. One family member said, ‘Staff know his needs and they are brilliant.’

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Overall experiences and progress of children and young people: good

Children enjoy good health because staff understand their individual health needs and support children to attend routine appointments. Staff also help children make sense of their life experiences through daily conversations and the use of social stories, which promotes their emotional wellbeing.

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Overall experiences and progress of children and young people: good

Children receive strong support with their education. One child attends full time education. Another child has been receiving education at home, supported by both home and school staff, while arrangements are made to support their return to school. The manager has worked closely with education professionals to make this possible. The child is due to return to their school setting at the start of the new academic year. Inspection report for children’s home: 2846582 4 Children engage in a range of activities that enrich their social experiences and promote their confidence. One child was excitedly leaving for a 5-day beach holiday, which they had chosen themselves, while another child visited an animal theme park, reflecting their love of animals. Staff support children to make choices about their daily activities, helping them develop independence and a sense of achievement. These experiences promote social interactions, build confidence and create lasting positive memories.

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How well children and young people are helped and protected: good

The manager and staff have a clear understanding of the risks faced by children. Effective systems are in place to keep children safe, including detailed individual safety planning. Staff identify and respond to risks to help children stay safe and well. Children report feeling safe in the home and have confidence in the staff who care for them.

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How well children and young people are helped and protected: good

Allegations and complaints are managed effectively. The manager takes prompt action, ensuring that information is shared swiftly with external professionals to avoid delay and to safeguard children from harm. Children are informed of any outcomes. These actions help children feel confident in raising concerns and contribute to their sense of safety.

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How well children and young people are helped and protected: good

Staff provide consistent nurturing support, when children experience difficulties with their emotions and behaviours. Staff support children to feel safe and settled by using calm, reassuring and supportive approaches. Physical intervention is only used when necessary to keep children and others safe. The manager takes time to understand what has happened during incidents and speaks with children and staff to hear their views and experiences. In addition, staff support children to reflect on what has happened, giving them the opportunity to express how they are feeling.

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How well children and young people are helped and protected: good

Staff have regular conversations with children about understanding and managing their emotions and staying safe in the community. They use simple messages, such as using ‘kind hands’ and feet alongside a range of age-appropriate resources, to help children understand expectations. Staff support children to recognise potential risks, understand how to keep themselves safe in the community and make positive and safe choices.

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How well children and young people are helped and protected: good

Overall, staff manage missing-from-home incidents well. However, on one occasion, staff did not notify the police in line with safety plans when a child went missing. Although this did not result in any adverse impact for the child, delays in notifying the police have the potential to delay responses and reduce the effectiveness of measures to keep children safe.

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The effectiveness of leaders and managers: good

The registered manager is experienced and dedicated. A keen deputy manager supports him. Both are child-centred practitioners and have high aspirations for the children and Inspection report for children’s home: 2846582 5 the staff team, fostering a culture of positivity and maintaining high expectations for the staff to improve the lives of the children in their care.

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The effectiveness of leaders and managers: good

Staff say they like working in the home. They support each other and are well supported by the manager. There is a good atmosphere in the home. This culture promotes healthy working relationships .

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The effectiveness of leaders and managers: good

The manager ensures that staff are supported to conduct their roles effectively. Staff have received a variety of relevant training to meet the children’s needs. Consequently, staff have the knowledge and skills to provide good-quality care to the children.

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The effectiveness of leaders and managers: good

Staff are supported through regular supervision. Reflective discussions about children and safeguarding practice are central to these sessions. The manager recognises the importance of staff welfare, helping to ensure that staff are well prepared and supported to provide the care children need.

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The effectiveness of leaders and managers: good

The manager is aware of the home’s strengths and areas for development. Overall, his monitoring and review systems are sufficient, however, they do not always identify shortfalls. For example, the most recent independent visitor’s report contained inaccurate information and, on one occasion, staff did not follow a child’s safety plan. The manager has given assurance that he will immediately implement processes to address these shortfalls.

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The effectiveness of leaders and managers: good

Partnership working with external agencies is effective. The registered manager and staff have developed strong working relationships with families and all external professionals, including social workers. One professional said, ‘Staff are doing amazingly well with [Name of child].’ A common thread in the feedback from professionals is how well the manager and staff care for and support the children and that children are happy, making progress and settled in the home. Inspection report for children’s home: 2846582 6

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Recommendations

 The registered person must ensure that staff consistently follow children’s agreed missing-from-home procedures, including notifying the police within the required timescales. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 45, paragraph 9.28)

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Recommendations

 The registered person must ensure that monitoring systems are effective and that any shortfalls are identified and addressed promptly. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2846582 7

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Children’s home details

Registered provider: Bright Life Living (West Bromwich) Limited

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Children’s home details

Registered provider address: Peak House, Farm House Way, Birmingham, West Midlands B43 7SE

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Children’s home details

Responsible individual: Kimberly Mann-Price

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Inspector

Jas Nahar, Social Care Inspector Inspection report for children’s home: 2846582 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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