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Social care · Social care monitoring visit

PSM Healthcare Limited

Inspected 24 Aug 2026 · published 25 Sept 2026 · URN 2758972

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Summary

No overall grade in this framework

Charlotte Tippett

What we read, and from where

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  • Group verified

    PSM Healthcare Limited

  • Inspection date verified

    24 Aug 2026

  • Inspectors verified

    Charlotte Tippett

  • Name on report verified

    PSM Healthcare Limited

  • URN verified

    2758972

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Page 1 of the report

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−38Criticalmore positive than 37% of reports of this type

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Praiseimproveddelayclearrobustsafeeffectivelyclearlypromptly
Criticismlimitedconcernsseriousat riskharm

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FindingsAbout the inspection positive critical

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Full report text

Inspection report for supported accommodation provider - monitoring visit: PSM Healthcare Limited PSM Healthcare Limited

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Registered provider: PSM Healthcare Limited

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Inspected under the social care common inspection framework

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provider

A private provider operates this supported accommodation service. The provider can accommodate up to 14 individuals in 5 shared or group-living homes that are limited to accommodating looked-after children and care leavers.

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provider

At the time of the inspection, the service was providing supported accommodation for 6 children aged 16 and 17.

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provider

The service manager registered with Ofsted when the organisation registered in November 2023.

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This monitoring visit

The purpose of this monitoring visit was to monitor compliance with enforcement action. A monitoring visit took place on 3 July 2026. Two compliance notices, Regulation 4, ‘The leadership and management standard’ and Regulation 27, ‘Notification of a serious event’, were issued.

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This monitoring visit

Since the previous monitoring visit, leaders have strengthened their oversight and improved the effectiveness of their monitoring and review systems. These systems now provide clear oversight of children’s progress and enable leaders to identify, without delay, where children require targeted support. As a result, children experience good-quality care and support that is tailored to their individual needs.

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This monitoring visit

Leaders have implemented a robust training programme to ensure that staff are competent in identifying and responding appropriately when children are at risk of harm. Recording systems now clearly detail the actions taken by staff to safeguard children and evidence the support provided to equip children with the necessary Inspection report for supported accommodation provider - monitoring visit: PSM Healthcare Limited skills to keep themselves safe from harm. Staff respond promptly and appropriately to safeguarding concerns, with all relevant incidents notified to the regulator.

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This monitoring visit

Leaders have strengthened the admissions process to ensure that all children moving into homes across the service are appropriately matched to the support and accommodation available. Pre-admission assessments now consider children’s individual needs, presenting vulnerabilities and compatibility with other children. As a result, children move into an environment that is suitable for their individual needs, with the right level of support in place to promote their safety, independence and wellbeing.

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This monitoring visit

Leaders have made improvements to children’s home environments. Systems are now in place to ensure that any concerns relating to the maintenance of children’s homes are identified and addressed without delay. As a result, children are living in accommodation that is safe and well maintained.

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This monitoring visit

Improvements have been evidenced in the frequency and quality of staff supervisions. Records evidence the commitment by leaders to promote learning, development and professional accountability. Staff have shared they value the support provided through supervision, enabling them to carry out their roles effectively and maintain a clear and consistent focus on meeting the needs of children.

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This monitoring visit

As a result of the improvements made and the learning and reflection embedded in practice, leaders have now met both the compliance notices issued. Inspection report for supported accommodation provider - monitoring visit: PSM Healthcare Limited

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: PSM Healthcare Limited

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Supported accommodation provider details

Registered provider: PSM Healthcare Limited

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Registered provider address:

Registered service manager: Michael Mutekedza

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Inspector

Charlotte Tippett, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: PSM Healthcare Limited to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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