Children's Home run by TYLI Ltd in Essex

Inspection report children's home: 2779753 1 Registered provider: TYLI Ltd

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

This privately owned home is registered to provide care for 3 children with social and emotional difficulties.

p.1

Information about this children's home

The manager registered with Ofsted in May 2024.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected requires improvement to be good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children's home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report children's home: 2779753 2

p.1

Inspection date Inspection type Inspection judgement

28/05/2025 Full Good 17/09/2024 Full Requires improvement to be good Inspection report children's home: 2779753 3

p.2

Summary of findings

Children feel safe and have trusting relationships with staff.

p.3

Summary of findings

Children’s experiences are varied. One child has improved their education attendance while others have very low attendance or are not in education, employment or training.

p.3

Summary of findings

One child is regularly going missing from the home. Staff have not always taken proactive steps to collect or locate the child when their whereabouts are known.

p.3

Summary of findings

Staff work well with the wider professional network. There is strong multi-agency approach and professionals and families are positive about the support offered to children. Staff support children to maintain family relationships when these are agreed.

p.3

Overall experiences and progress of children and young people: good

There are 3 children living at this home. Since the last inspection 2 children have moved in and one child has moved on. There were no children present for the inspection, 2 were their families and one child was missing from the home. Two of the children were contacted by telephone to get their views.

p.3

Overall experiences and progress of children and young people: good

Children feel safe and identify staff that they can trust. Some children refer to the staff and other children as their second family. This supports children to have a sense of belonging, feel valued and understood.

p.3

Overall experiences and progress of children and young people: good

Staff carefully consider children’s needs before they move into the home. Staff visit children beforehand, begin to build relationships and support a visit to the home. When a child moved on, staff supported them to visit the new home and explore their options. Staff then supported the child to settle into their new home and offered to keep in touch. This support helps children to experience greater stability and reassurance during significant changes.

p.3

Overall experiences and progress of children and young people: good

Children's meetings take place weekly. These provide children with opportunities to share their views about their care and activities. Staff use this opportunity to highlight positives and provide children with praise. This supports children to build confidence and self- esteem.

p.3

Overall experiences and progress of children and young people: good

Staff understand the importance of children maintaining relationships with families and friends. Staff support children and take them to spend meaningful time with their families. When a child’s parent was unwell, staff supported the child to accompany them to health appointments. The manager also supported a child to go on holiday with their family. This enables children to take part in important family experiences. Inspection report children's home: 2779753 4 The home has some facilities that reflect the children’s interest, including a basketball net and a pool table. However, the walls and some areas of the home are bare. Some areas require deep cleaning and repainting. Some workplace signs around the home detract from a homely environment. This do not provide a well-kept and welcome home that reflects the children’s individual preferences.

p.3

Overall experiences and progress of children and young people: good

One child attends full-time education and their attendance has improved. The child takes part in a range of activities in the community. Another child remains on roll at school but has very low school attendance. Daily records do not show how staff encourage this child to get up and go to school. The third child is not in education, employment or training after leaving an apprenticeship. Children’s experiences and progress in education are inconsistent, some children are not accessing opportunities that support learning and future development.

p.4

Overall experiences and progress of children and young people: good

Staff provide meal planners, although generally children do not eat the planned meals. Children often eat convenience and fast food instead. This means children do not benefit from a healthy and balanced diet that supports their health and nutritional needs.

p.4

improvement to be good

One child has had a high number of missing-from-home incidents. On occasions, staff knew where the child was and despite this, they did not make proactive efforts to collect or locate them. Staff have relied on the police to respond to these incidents. Staff have not consistently taken reasonable steps to support the child’s safe return. This increases the child’s vulnerabilities.

p.4

improvement to be good

Children have known risks relating to substance misuse. Staff do not complete regular room checks to identify risks and maintain safe and clean bedrooms. The child had several unsafe items in 2 bedrooms which increases the potential for harm.

p.4

improvement to be good

Safeguarding notifications have not always been submitted to Ofsted when required. The independent visitor recommended notifications were made given the cumulative effect of incidents. This was not actioned. This limits Ofsted’s regulatory oversight and timely monitoring of safeguarding matters.

p.4

improvement to be good

The staff devise risk assessments that are detailed, clear and include known risks. These are updated regularly following incidents and include information on how staff can mitigate the risks. Children have behaviour support plans to compliment these. The assessments include children’s views on how they would like to be supported. This gives staff clear guidance and helps them ensure that support reflects each child’s preferences.

p.4

improvement to be good

Staff complete detailed reflective discussions with children following incidents. Children are given opportunities to share their views and are provided with guidance. This supports children to understand risk. Inspection report children's home: 2779753 5 Regular one-to-one sessions take place with children. Staff plan discussions which the children respond well to. These discussions support the children to make positive and safer choices.

p.4

The effectiveness of leaders and managers: good

The manager is qualified and committed to his role. He knows the children well and understands their individual needs. He has built positive relationships with the children, who trust him.

p.5

The effectiveness of leaders and managers: good

The manager is supportive of staff and offers guidance when needed. A new head of service is in post and focused on staff workforce development. They have reviewed training to ensure it reflects the children’s needs. They have identified gaps in staff’s understanding of children’s diet and nutrition and steps are being taken to allow staff time to complete this training.

p.5

The effectiveness of leaders and managers: good

Leaders and managers support staff’s development and career progression. Staff members who have completed their level 3 qualification are supported to start their level 5 diplomas. Most staff have completed or in the process of completing their level 3 qualifications. There is one member of staff who has been employed for over 2 years and is not yet enrolled on the level 3 training which does not meet the required time frame.

p.5

The effectiveness of leaders and managers: good

Staff receive good-quality supervision. These are reflective discussions that take place regularly. Staff said that they feel well supported by managers. This supports a reflective workforce that can provide effective care to children.

p.5

The effectiveness of leaders and managers: good

Professionals and families provided positive feedback on how staff meet the children’s needs and highlighted good communication. Parents feel supported by the manager and the staff team. Inspection report children's home: 2779753 6

p.5

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.6

Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child's relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.6

Requirement Due date

help each child to understand how to keep safe;

p.6

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.6

Requirement Due date

manage relationships between children to prevent them from harming each other;

p.6

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.6

Requirement Due date

take effective action whenever there is a serious concern about a child's welfare; and

p.6

Requirement Due date

are familiar with, and act in accordance with, the home's child protection policies. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)) 2 October 2026

p.6

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

p.6

Requirement Due date

understand the children's home's overall aims and the outcomes it seeks to achieve for children; 2 October 2026 Inspection report children's home: 2779753 7 use this understanding to deliver care that meets children's needs and supports them to fulfil their potential.

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.7

Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

p.7

Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

p.7

Requirement Due date

meet the needs of each child. (Regulation 6 (1)(a)(b) (2)(b)(vii)(c)(i))

p.7

Requirement Due date

In particular, ensure that the home is maintained to a good standard and repairs and general upkeep of the property are completed in a timely manner. This relates to communal areas and children's bedrooms.

p.7

Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

p.7

Requirement Due date

the Level 3 Diploma for Residential Childcare (England) ("the Level 3 Diploma"); or

p.7

Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

p.7

Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April

p.7

Requirement Due date

2014, the date which falls 2 years after the date on which the individual started working

p.7

Requirement Due date

in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016.

p.7

Requirement Due date

The registered person may defer the relevant date if the individual— 30 January 2027 Inspection report children's home: 2779753 8 does not work, or has not worked, in a care role in a home for a prolonged period; or

p.7

Requirement Due date

works, or has worked, in a care role in a home on a part-time basis. (Regulation 32 (4)(a)(b) (5)(a)(b) (6)(a)(b))

p.8

Recommendations

 The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring. In particular, when the manager has been directly involved in an incident. The incident is subject to objective senior management oversight to ensure lessons are identified and practice is improved. ('Guide to the Children's Homes Regulations, including the quality standards', page 55, paragraph 10.24)  The registered person should notify Ofsted and other relevant persons if one of the situations specified in regulation 40(4)(a)-(d) occurs, or if there is an incident relating to the protection, safeguarding or welfare of a child living in the home which the registered person considers to be serious. In particular, consider the frequency of incidents and judge whether their cumulative effect makes a notification appropriate even if in isolation each event would not warrant this. ('Guide to the Children's Homes

p.8

Recommendations

Regulations, including the quality standards', page 63, paragraph 14.9)  The registered person should ensure that children are provided with nutritious meals suitable for each child's needs. When appropriate, children should be involved in choosing and preparing meals and opportunities to sit together and eat should be promoted. ('Guide to the Children's Homes Regulations, including the quality standards', page 15, paragraph 3.8)

p.8

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and The 'Guide to The Children's Homes Regulations, including the quality standards'. Inspection report children's home: 2779753 9

p.8

Children's home details

Registered provider address: Suite 164 Waterhouse Business Centre, 2 Cromar Way, Chelmsford, Essex CM1 2QE

p.9

Inspectors

Harkerat Lidhar, Social Care Inspector Sally Sinclair, HMI Inspection report children's home: 2779753 10 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.9

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.10

Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.10

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.10

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.10