Children's Home run by Positive Outcomes Childcare Ltd in Telford and Wrekin

Inspection report for children's home: 2633398 1 Registered provider: Positive Outcomes Childcare Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private company and provides care for up to 2 children who may experience social and emotional difficulties.

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Information about this children’s home

There has been a change in leadership since the last inspection, with a new manager and responsible individual being appointed. The manager has applied to Ofsted and is awaiting an interview. The new responsible individual has only just been appointed into post this week. Ofsted has not yet been formally notified of the changes in leadership.

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Information about this children’s home

One child is living in the home; they shared their views as part of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 13 January 2026

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good

Overall judgement at last inspection: inadequate

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Enforcement action since last inspection:

A compliance notice was issued at the last full inspection under regulation 12, the protection of children standard. At a monitoring visit on 30 March 2026, this was deemed to have been met. A notice restricting accommodation at the home was issued following the last full inspection. This was lifted following a monitoring visit on 30 March 2026. Inspection report for children's home: 2633398 2

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Inspection date Inspection type Inspection judgement

13/01/2026 Full Inadequate 25/02/2025 Full Outstanding 09/05/2023 Full Outstanding 17/05/2022 Full Good Inspection report for children's home: 2633398 3

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Summary of findings

One child is living in the home. They moved into the home in readiness for their birthday. The move was internal and the child received a well-planned transition, with the 2 staff teams working in partnership. The child has been well supported to prepare for independence and for the next steps in their transition from the home.

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Summary of findings

Previously, the child required a high level of supervision and support, but this arrangement has now come to an end. Staff are supporting the child to understand risk and how to keep themselves safe while spending more time in the community independently, in readiness for moving on.

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Summary of findings

Following a period of closure, the home has reopened. The staff team has been selected specifically with the child's needs in mind. A new manager is in post. There has been a clear focus on supporting the staff and providing effective oversight as they form as a team and get to know the child and how best to support them.

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Overall experiences and progress of children and young people: good

The home was empty at the time of the last inspection, but one child has since moved into the home. This was a planned, internal move to support the child's wish to return to their hometown in readiness for their birthday.

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Overall experiences and progress of children and young people: good

A detailed plan was developed to ensure that the child experienced a sensitive and timely move. This included introductory visits and opportunities for the 2 staff teams to work alongside one another and develop a shared understanding of how best to support the child.

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Overall experiences and progress of children and young people: good

Since the last inspection, a new team has been established in the home. The staff were existing employees within the organisation and were selected based on their experience, skills and ability to meet the child's complex needs. The child is forming positive relationships with the staff who are fully committed to meeting their needs.

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Overall experiences and progress of children and young people: good

The child is in good health. They attend all routine appointments and have been supported to develop greater independence in managing their health needs in preparation for leaving the home. Reflective discussions are held regularly about health and wellbeing to further develop positive habits and routines.

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Overall experiences and progress of children and young people: good

Staff work hard to support the child's next steps. The child moved into the home with only a short period remaining before moving on to independence. Supervision arrangements in the child's previous home were highly restrictive. This limited opportunities for the child to develop some independent living skills. Following the move, supervision levels have been appropriately reduced. As a result, staff are working purposefully to ensure that essential independence work is completed. The child is Inspection report for children's home: 2633398 4 making good progress and is developing confidence in managing their increasing independence and responsibilities.

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Overall experiences and progress of children and young people: good

The child moved into the home with barriers to learning and no education provision in place. The child's birth family has supported them to attend college interviews for the next academic year. While staff have focused appropriately on developing the child's independent living skills and have worked diligently in this area, education has not been given sufficient priority. As a result, there has been drift in identifying suitable learning opportunities for the child.

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How well children and young people are helped and protected: good

The child has detailed plans and risk assessments that clearly outline their support needs. These are reviewed regularly to ensure that they accurately reflect current risks and the strategies required to keep the child safe. Incidents in the home are rare. There have been no physical interventions, allegations, incidents of self-harm or complaints.

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How well children and young people are helped and protected: good

Managers and staff have an exceptional understanding of the child's individual vulnerabilities. They use this knowledge to ensure that the child is supported to take age-appropriate risks in the community, in line with the reduction in supervision levels. The child is making excellent progress from their starting point. They can now identify risky situations and are developing strategies to keep themselves safe.

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How well children and young people are helped and protected: good

There have been 3 missing-from-home episodes since the last inspection. The child has a detailed missing-from-home protocol, and staff understand how to respond. Comprehensive incident records are completed, and there is prompt and robust management oversight from both the manager and senior leaders. Return home interviews take place following each incident, and reflective sessions help the child and staff to learn from these events.

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How well children and young people are helped and protected: good

There was one occasion when a debrief with the child was not fully recorded. However, this was an isolated recording shortfall and did not affect the support provided to the child.

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How well children and young people are helped and protected: good

The child lives in a well-maintained home that provides a nurturing environment. As a result, they feel valued and safe. They are cared for by staff who have been safely recruited and possess the appropriate skills and experience to meet their needs.

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The effectiveness of leaders and managers: good

Since the last inspection, the registered manager has left the organisation. A new manager was appointed in June but has not yet had their suitability assessed by Ofsted. There has also been a change in the responsible individual. However, this has not affected the operation of the home, as oversight from the regional manager has remained consistent. Inspection report for children's home: 2633398 5 There is a full staff team in place to meet the needs of the child living in the home. There has been no use of agency staff. Staff said that they feel well supported and have received additional training before starting work in the home. They receive regular, reflective supervision from the manager and attend monthly team meetings.

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The effectiveness of leaders and managers: good

The home has reopened following a period of closure and has a new manager and staff team. Together, they are developing strong and effective working relationships. The manager has completed a detailed analysis of the team's strengths and areas for further development.

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The effectiveness of leaders and managers: good

Monitoring and oversight have been completed monthly since the home reopened in May. Although incidents have been infrequent, managers have reviewed these carefully to identify learning and ensure that staff understand how best to support the child. Consequently, the child's plans have been reviewed and updated where necessary.

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The effectiveness of leaders and managers: good

The team has a clear understanding of the child's care plan. Staff understand what they need to do to support the child as they prepare for the next stage of their journey. They have developed positive working relationships with the child's birth family and work collaboratively to ensure that family members are included in care planning and decision- making.

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The effectiveness of leaders and managers: good

The manager has established a positive working relationship with the child's placing authority. This has enabled professionals to work together towards the child's independence goals while carefully balancing risk. The manager takes a measured approach that recognises the child's starting point and the need for high levels of supervision when they first moved into the home. Inspection report for children's home: 2633398 6

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Recommendation

 The registered person should ensure that all necessary support is given to children to enable them to access their education or training. ('Guide to the Children's Homes Regulations, including the quality standards', page 28, paragraph 5.13)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2633398 7

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Children's home details

Registered provider: Positive Outcomes Childcare Ltd

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Children's home details

Registered provider address: 1 Agriculture House, Southwater Way, Telford, Shropshire TF3 4NR

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Inspector

Joanne Hawkins, Social Care Inspector Inspection report for children's home: 2633398 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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