Children's Home run by Treasure Nest Limited in Leicestershire

Inspection report for children’s home: 2633117 1 Registered provider: Treasure Nest Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private provider. It is registered to provide care for up to 3 children who may have emotional and social needs.

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Information about this children’s home

At the time of the inspection 3 children were living in the home. All the children contributed to the inspection.

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Information about this children’s home

The registered manager recently left. The home is being led by a new home manager, who has progressed from the deputy manager position. They are not yet registered with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 28 January 2026

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2633117 2

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Inspection date Inspection type Inspection judgement

28/01/2026 Full Outstanding 21/01/2025 Full Outstanding 11/03/2024 Full Good 07/06/2022 Full Good Inspection report for children’s home: 2633117 3

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Summary of findings

Children feel safe and they are kept safe through effective risk management strategies and strong relationships with staff, who know them exceptionally well. Staff are effective advocates for children and they are committed to ensuring the children’s needs are fully understood and met to a consistently high standard. Managers are forward-thinking. They continually seek opportunities to improve children’s experiences and outcomes. The manager and leaders provide strong oversight of the home and have a comprehensive understanding of every child’s care and the progress they are making. Children receive nurturing, individualised care from staff who have high aspirations for them and are dedicated to helping them achieve the best possible outcomes.

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Overall experiences and progress of children and young people: outstanding

The children’s home is clean, welcoming and exceptionally well presented. Children’s bedrooms are spacious and the children are encouraged to personalise them in line with their interests and tastes. This promotes a sense of ownership of their space and belonging.

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Overall experiences and progress of children and young people: outstanding

Managers carefully consider the suitability of children moving into the home, taking into consideration the likely impact on group dynamics together with staff ability and capacity to meet the child’s individual needs. This ensures that children experience a settled and supportive home environment and staff are well placed to provide them with very good and safe care.

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Overall experiences and progress of children and young people: outstanding

Leaders and managers place a high emphasis on the importance of enduring relationships for children. Staff promote children’s relationships with significant others, including peer relationships. Managers have escalated concerns to the local authority when plans for children to have contact with friends and family have not come to fruition. A care particular and favoured model of care designed by leaders, formalises the offer of continuing contact and support after children leave the home. Photographs of children who previously lived in the home remains on display. This gives a clear message to children they are important and cherished.

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Overall experiences and progress of children and young people: outstanding

Staff support children to develop valuable life skills. Independence plans not only reflect the development of budgeting and household management skills but wider aspects of caring for their own physical and mental health and how to access community resources. The manager has been proactive in introducing these plans for children, so that skills can be built gradually and to ensure sufficient time to return to areas that children find more difficult. Managers and staff inspire children to think about their future and encourages conversation around their aspirations and plans. The manager arranged for one child to visit a recruitment provider to gain more information about their chosen career, despite this being some distance in the future. Inspection report for children’s home: 2633117 4 Staff are ambitious for children. They seek to nurture their talents and interests, providing enriching activities and experiences. Staff listen to children’s wishes and act on

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Overall experiences and progress of children and young people: outstanding

them. For example, one child has been to a recording studio to make an album. Another child has a piano in their room. Children feel valued and report that they love living at the home. One child’s Social Worker reported that they had told her they never want to leave the home.

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Overall experiences and progress of children and young people: outstanding

Leaders and managers have been instrumental in identifying and securing appropriate educational provisions for children. Staff have demonstrated perseverance in encouraging children back into education, while working with the child to find the right provision to spark their interest and enthusiasm for learning. Staff and managers communicate effectively with schools, ensuring a holistic approach to their care and education.

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Overall experiences and progress of children and young people: outstanding

Staff support children to access health appointments and ensure that key information is shared with relevant professionals to support children’s access to specialist services. Staff know the children’s health needs. They are acutely aware of any changes in children’s presentation and closely monitor when there have been changes to medication or treatment. Children’s health concerns are taken seriously and health advice is sought promptly.

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How well children and young people are helped and protected: outstanding

Staff know the children exceptionally well. Staff understand each child’s journey into care and demonstrate good insight into their needs arising from their experiences. Staff weave important discussions with children into natural conversation and provide children with the opportunities to talk about and reflect on sensitive topics in a relaxed environment.

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How well children and young people are helped and protected: outstanding

Children feel safe and secure and feel listened to. One child said that staff are, ‘Considerate and empathetic when I tell them something.’ Safeguarding incidents are rare. There have been none during this inspection period. This is a positive indicator of how settled children are and the strength of their relationships with staff and peers.

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How well children and young people are helped and protected: outstanding

Staff have a good understanding of children’s risks and respond effectively to their behaviours. Risk assessments and behaviour support plans are reviewed regularly and provide clear guidance to help staff manage behaviour through de-escalation strategies and a child-centred approach. When consequences are used, they are proportionate and appropriate. Children are involved in the decision-making process, helping them to understand the reasons for the consequence and encouraging reflection on their behaviour.

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How well children and young people are helped and protected: outstanding

The home manager is knowledgeable about risks to children and their vulnerabilities. They have developed an innovative early intervention tool they plan to pilot in the home, addressing issues such as online bullying, homophobic behaviour, radicalisation and body dysmorphia. The tool uses online videos and worksheets for staff to share with and Inspection report for children’s home: 2633117 5 educate children. This work is reflective of the child focussed nature of the organisation and attention to continuous development to improve outcomes for children.

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How well children and young people are helped and protected: outstanding

Staff use a diary to record significant dates or anniversaries for children, enabling them to anticipate changes to the child’s emotional wellbeing. Staff demonstrate sensitivity around these times and carefully plan activities to support the child.

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How well children and young people are helped and protected: outstanding

Staff receive good support from a psychologist to guide responses to children’s behaviour and formulate plans to promote children’s development and progress. Consultations with staff are offered when staff experience any personal issues, which supports the continuation of a strong and resilient workforce.

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The effectiveness of leaders and managers: outstanding

The home is led by a forward-thinking, enthusiastic new home manager who has high hopes and expectations for the home. The manager brings creative ideas to promote children’s development and progress. They have extensive experience working with families and children in various settings and they are an established member of the leadership team.

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The effectiveness of leaders and managers: outstanding

During this inspection period the previous registered manager left the organisation unexpectedly. The current manager and leaders have taken a proactive and coordinated response to this, to ensure consistent management oversight, continuity of care for children and support for staff. The previous manager was invited back to give opportunities for goodbyes and their reasons for leaving were sensitively explained to the children with personalised letters.

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The effectiveness of leaders and managers: outstanding

Leaders, managers and staff are tenacious advocates for children and recognise when plans are not in children’s best interests. For example, the Responsible Individual raised and escalated concerns to the placing authority regarding the timing of one child’s planned move from home, due to the impact this would have on the child being able to finish their education. Unfortunately, despite the concerted efforts of the management team, the child moved as planned. A complaint was subsequently raised by the Responsible Individual.

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The effectiveness of leaders and managers: outstanding

Staff report feeling especially well supported by managers and co-workers. They have regular supervision. Managers are aware of the strengths and development needs of individual staff members and ensure that any areas for development are promptly addressed with them or identified as a broader topic in team meetings to promote shared learning. Staff say they feel proud to work for the company.

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The effectiveness of leaders and managers: outstanding

Leaders have embedded effective, analytical monitoring and quality assurance systems. For example, children’s behaviour support plans include a monthly summary of behaviour detailing any issues, strategies implemented, and if these have been effective. This is an excellent auditing tool for managers to review children’s progress. Additionally, the quality-of-care provided and to identify where approaches to care need to be revised. Inspection report for children’s home: 2633117 6 Management oversight of the home is consistent and reflective across all aspects of children’s care.

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The effectiveness of leaders and managers: outstanding

Safe recruitment practices help to ensure that adults working with children have the necessary skills, experience, and personal qualities to work safely with children. Leaders actively promote the development and progression of staff. However, systems for monitoring staff’s ongoing suitability are not consistently applied. For example, one staff member’s driving licence had been expired for over 12 months. A recommendation has been made to address this shortfall. Inspection report for children’s home: 2633117 7

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Recommendation

 The registered person is responsible for maintaining good employment practice. They must ensure that recruitment, supervision and performance management of staff safeguards children and minimises potential risks to them. This specifically relates to ensuring that staff have a current and valid driving license if they are transporting children. (‘Guide to the children’s Homes Regulations, including the quality standards’ page 61, paragraph 13.1’)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2633117 8

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Children’s home details

Registered provider: Treasure Nest Limited

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Children’s home details

Registered provider address: Mayfield & Co, 2 Merus Court, Meridian Business Park, Leicester LE19 1RJ

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Children’s home details

Responsible individual: Leona White-Simmonds

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Inspector

Jenna Allen, Social Care Inspector Inspection report for children’s home: 2633117 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked- after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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