Children's Home run by Kingsway Children’s Home Limited in Manchester

Inspection report for children's home: 2836510 1 Registered provider: Kingsway Children’s Home Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider. It provides care for up to 2 children who may have social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in June 2025.

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Information about this children’s home

There were 2 children living in the home at the time of the inspection.

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Information about this children’s home

Inspectors were aware during this inspection that a serious incident that occurred at the setting since the last inspection is under investigation by the appropriate authorities. While Ofsted does not have the power to investigate incidents of this kind, actions taken by the setting in response to the incident were considered alongside other evidence available at the time of the inspection to inform inspectors’ judgements.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 4 November 2025

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2836510 2

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Inspection date Inspection type Inspection judgement

04/11/2025 Full Requires improvement to be good Inspection report for children's home: 2836510 3

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Summary of findings

Both children who have lived in this home have made progress across a range of areas. They are supported to take part in activities that reflect their interests and to maintain relationships with people who are important to them.

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Summary of findings

Staff know children well and provide attentive, child-focused care, with the manager maintaining a clear focus on children’s needs and wellbeing.

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Summary of findings

The home is comfortable and well maintained. Staff create a warm and welcoming space, and children have personalised their bedrooms with belongings that reflect their interests and preferences.

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Overall experiences and progress of children and young people: good

Two children have remained living in the home since the last inspection. Staff have remained committed to supporting the children through periods of challenge. Staff’s consistent approach has supported children who have previously experienced significant instability to remain living in their home.

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Overall experiences and progress of children and young people: good

Children receive individualised care that takes account of their needs, experiences and preferences. Staff provide consistent day-to-day care with routines and structure, although they also adapt their approach in response to children’s presenting needs.

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Overall experiences and progress of children and young people: good

Children have developed trusting relationships in the home. Children seek out staff to spend time with them and enjoy their company. Staff support children to spend enjoyable time together and take part in shared activities. Staff remain available during periods of difficulty, providing children with reassurance and opportunities to talk when they are ready. Staff have supported children to maintain and develop relationships with family that are important to them.

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Overall experiences and progress of children and young people: good

Staff are invested in children’s progress and supporting education or preparation for independence. One child attends school regularly and is more settled both at school and at home. They also enjoy friendships and taking part in a wide range of activities, including football, boxing, roller skating and going to the park. Staff are supporting another child to build resilience and develop practical skills for independence.

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Overall experiences and progress of children and young people: good

Staff understand children’s health needs and support them to attend routine and specialist appointments. They help children to understand their health needs and provide education and guidance to make informed choices about their wellbeing. For one child, the use of incentives has contributed to improved attendance at appointments and greater consistency in taking medication. Inspection report for children's home: 2836510 4 The home is comfortable and well maintained. Children’s bedrooms are personalised to reflect their individual interests or preferences, helping to create a sense of belonging.

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How well children and young people are helped and protected: good

Staff have a good understanding of children’s needs and vulnerabilities. Children are provided with consistent boundaries and clear expectations. For one child, staff maintain predictable routines, including around bedtime, to provide structure and reassurance and promote school attendance. Staff use praise, encouragement and incentives to reinforce positive behaviour and support children to make safe choices.

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How well children and young people are helped and protected: good

Staff help children to keep safe. They take appropriate action when one child goes missing from home. They maintain contact when possible and share relevant information promptly with partner agencies and others who may be able to help locate a child. Staff draw on their trusting relationships with the child to encourage and welcome them home safely.

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How well children and young people are helped and protected: good

When allegations are made, they are taken seriously and investigated thoroughly. Statutory safeguarding procedures are followed with referrals made to the local authority designated officer for oversight.

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How well children and young people are helped and protected: good

Staff manage behaviour calmly and consistently. They receive therapeutic training to help them understand lived experiences and why children might become distressed. Staff say this support helps them manage their own responses when supporting children. Restraint is rarely used. Staff understand when physical intervention is necessary and can clearly explain the reasons for its use. Records support this understanding and provide a clear account of the action taken.

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How well children and young people are helped and protected: good

Staff provide education on important subjects such as emotional health, healthy relationships and sexual health. However, on one occasion after a disclosure, there was insufficient opportunity for a child to explore how the experience had affected them and identify any need for continuing emotional support.

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The effectiveness of leaders and managers: good

The registered manager is dedicated and committed to improving children’s experiences. The manager promotes a compassionate approach that encourages staff to understand situations through the eyes of children.

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The effectiveness of leaders and managers: good

Staff say that the manager’s values, leadership and enthusiasm influence their practice and motivate them to deliver good-quality care to children. The manager is supported by a strong deputy, and they have built positive and effective relationships with professionals.

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The effectiveness of leaders and managers: good

The management team ensures strong multi-agency working and advocates strongly for children. Inspection report for children's home: 2836510 5 New staff are provided with a good-quality induction. Staff feel that the management team is fully available, and they receive child-focused supervision sessions. Staff receive training that supports them to understand children’s specific needs. Staff have the relevant qualification or are being supported to obtain their qualification.

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The effectiveness of leaders and managers: good

There is a management audit process in place that provides good oversight of care. The manager monitors the service, and this supports the manager’s understanding of areas for improvement.

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The effectiveness of leaders and managers: good

The independent person carries out monthly visits to the home. However, these visits are typically planned, which limits opportunities to gain an unplanned view of practice and reduces additional scrutiny. Inspection report for children's home: 2836510 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month.

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Requirement Due date

A visit by the independent person to the home may be unannounced. (Regulation 44 (1) (2)) 21 September 2026

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Recommendations

 The registered person should ensure that when there are safeguarding concerns for a child, plans include details of the steps staff will take to manage any assessed risks on a day-to-day basis. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 5.5)  The registered person should ensure that children are listened to and receive appropriate follow-up support after they report allegations at the earliest opportunity. This should include exploring how the experience has affected them and identifying any continuing emotional support they may need. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 5.17)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2836510 7

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Children’s home details

Registered provider: Kingsway Children’s Home Limited

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Children’s home details

Registered provider address: 163 Kingsway, Manchester M19 2ND

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Inspector

Sadie Green, Social Care Inspector Sylvia Eboigbe, Regulatory Inspection Manager Inspection report for children's home: 2836510 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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