Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd

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Registered provider: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd

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Inspected under the social care common inspection framework

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provider

The provider and service manager registered with Ofsted on 26 October 2024 to provide ring-fenced supported accommodation.

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provider

At the time of this visit, the provider had one property offering accommodation for up to 3 children. No children have received support from this provider since October 2025.

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This monitoring visit

The purpose of this visit was to review the provider’s compliance with a notice restricting accommodation and to evaluate the progress made against the action plan shared with the regulator. The provider has complied with the notice by not admitting any children during the period of restriction.

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This monitoring visit

The inspector visited the provider’s head office and met with the director. The nominated individual has resigned from their role. The registered service manager was unable to attend this visit and, despite agreeing with the director to be available by telephone, was not contactable.

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This monitoring visit

The director informed the regulator of their intention to apply to register as the nominated individual by 15 August 2026. Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd Following a monitoring visit on 11 September 2025, serious shortfalls were identified. A notice restricting accommodation was issued, preventing any further children from being admitted to the service. Compliance notices were also issued under Regulation 4 (the leadership and management standard) and Regulation 5 (the protection standard). Since then, Ofsted has issued a notice of proposal to cancel the provider’s registration, and several monitoring visits have been carried out to review and evaluate the provider’s progress in demonstrating its ability to safeguard children. The previous monitoring visit took place on 18 May 2026.

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This monitoring visit

The director has recently been working with a specialist consultant who has supported the service by providing training for staff in preparation for the admission of children.

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This monitoring visit

During the visit, it was not possible to inspect the premises, as the provider had returned the keys to the landlord and was no longer paying rent. The provider advised that they intend to add an alternative address to the registration.

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This monitoring visit

Leaders and managers have failed to make a referral to the local authority designated officer in relation to allegations made against staff in 2025. The director believes that a referral was submitted to the local authority designated officer; however, this has not been received.

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This monitoring visit

The action plan submitted by the provider to Ofsted in July 2026 outlines a defined response to Ofsted’s concerns and builds on a previous plan developed in February 2026 to implement change. The plan sets out actions to be completed by the end of September 2026, including several training activities that may address some of the shortfalls in the provider’s response to safeguarding. However, leaders and managers do not intend to carry out some of the training activity until children have been admitted and new staff have been recruited. Furthermore, the arrangements for supervision, and the quality of supervision provided to staff and the registered manager, are unclear.

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This monitoring visit

Leaders and managers are not carrying out sufficient pre-employment checks. For example, they have not consistently verified references or obtained Disclosure and Barring Service checks. Recruitment records show unexplained gaps in employment history, and incomplete application forms that do not evidence the reasons for leaving previous employment.

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This monitoring visit

Due to ongoing concerns and lack of progress, the notice restricting accommodation has been reissued. Ofsted will continue to monitor this provider. Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills appropriate for the work that they are to perform;

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Requirement Due date

ensure that arrangements are in place for the supervision, training and development of staff;

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Requirement Due date

ensure that each child is fully aware of their entitlements throughout the duration of their placement in supported accommodation, including—

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Requirement Due date

what they can expect from the provision of supported accommodation;

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Requirement Due date

where relevant, their entitlements as a looked after child;

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Requirement Due date

where relevant, their entitlements as a care leaver; and

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Requirement Due date

where necessary, support each child to access those entitlements. (Regulation 4 (1) (2)(a)(c)(g)(h)(i)(ii)(iii)(vi)(v)) 30 October 2026 Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that there is a suitable person representing the supported accommodation undertaking available to attend any meeting the accommodating authority may hold about a child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of abuse, neglect, exploitation or any other harm, and act to reduce such risk;

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Requirement Due date

work collaboratively with children to help them understand how to keep safe, by offering guidance and support on how to minimise any potential risk of harm;

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Requirement Due date

work collaboratively with other professionals and agencies, and share information where relevant to keep children safe;

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Requirement Due date

support children to maintain appropriate and safe relationships with family, friends and other people who are important to them;

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Requirement Due date

understand the relevant roles and responsibilities assigned to them by the registered person in relation to protecting children. (Regulation 5 (1) (2)(a)(i)(ii)(iii)(e)(f)(ii)(iii)(iv)(v)(vi)) 30 October 2026

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

Subject to paragraph (4), the registered person may only employ an individual for the purposes of the provision of supported accommodation; 30 October 2026 Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 1;

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Requirement Due date

the registered person has taken all reasonable steps to obtain full information about each of the matters in Schedule 1 in respect of the individual, but the enquiries in relation to any of the matters in paragraphs 3 to 6 of that Schedule are incomplete; and

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Requirement Due date

full and satisfactory information in respect of the individual has been obtained in relation to the matters in paragraphs 1 and 2 of Schedule. (Regulation 17 (1) (2)(a) (4)(a)(b))

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd

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Supported accommodation provider details

Registered provider: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd

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Supported accommodation provider details

Registered provider address: Unit 53, Kingspark Business Centre, 152 to 178 Kingston Road, New Malden KT3 3ST

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Nominated individual:

Registered service manager: Winifred Idigbe

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Inspector

Phyllis Dyer, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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