Bright Horizons Chandlers Ford Day Nursery and Preschool

Summary of outcome

All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 8 June 2026, the provider notified us about matters relating to safer eating. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of significant incident.

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Summary of outcome

On 6 July 2026, we received concerns that the provider was not meeting requirements relating to supporting and understanding children's behaviour and special educational needs.

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Summary of outcome

On 11 August 2026, we carried out an inspection and found the provider was not meeting some of these requirements. The report card and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure staffing arrangements meets the needs of all children and ensures their safety

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Summary of outcome

n ensure key persons fulfil their role in meeting children's individual needs and building relationships

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Summary of outcome

n ensure effective arrangements are in place to support children with special education needs and/or disabilities to ensure that their needs are quickly identified and strategies implemented to support their learning and development

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Summary of outcome

n ensure children's personal hygiene needs are met appropriately

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Summary of outcome

n ensure all staff receive training, coaching and mentoring to enable them to carry out their role effectively

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Summary of outcome

n ensure risks are appropriately identified in the environment and mitigated against n ensure children's behaviour is managed appropriately and consistently.

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Summary of outcome

On 4 September 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised at their last inspection.

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Summary of outcome

We found that the provider had reviewed their staffing arrangements which ensures effective supervision of children to assure their safety. Keypersons now understand their responsibilities and support children's individual needs and emotional well-being effectively. The provider has strengthened arrangements for children with special educational needs and/or disabilities, so that staff identify and respond to their individual needs appropriately. Staff meet children's personal hygiene needs consistently and support children's behaviour effectively. Additionally, leaders have provided staff training, coaching and mentoring to strengthen their knowledge and practice. They have reviewed the environment and implemented effective measures to identify and minimise potential risk to children.

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Summary of outcome

The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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