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Early years · Early years complaint outcome

Bright Horizons Andover Day Nursery and Preschool

Inspected 16 Sept 2026 · published 17 Sept 2026 · URN EY443569

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    16 Sept 2026

  • URN verified

    EY443569

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Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−22Mixedmore positive than 79% of reports of this type

In line with other reports of this type.

Praiseeffectivelyeffectivepromptlysecuresafe
Criticismconcernsgapsbelow

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 11 May 2026, we received concerns that the provider was not meeting requirements relating to staffing arrangements.

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Summary of outcome

On 12 August 2026, we carried out an inspection and found the provider was not meeting some of these requirements. The report card and inspection outcome will be published in due course. Following the inspection, we served a welfare requirement notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that designated safeguarding leads have the knowledge, skills and competence to fulfil their safeguarding responsibilities effectively, including identifying and taking appropriate action in response to concerns about children

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Summary of outcome

n maintain records and effectively use information obtained from parents, carers and other professionals to identify and meet children's care, health, safety and learning, including children with special educational needs and/or disabilities (SEND)

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Summary of outcome

n take action to ensure that staff have the knowledge, skills and understanding to provide targeted support for children with SEND, based on what they need to learn next, to ensure that gaps in their learning close promptly and they catch up with their peers.

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Summary of outcome

On 4 September 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions, raised at their last inspection.

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Summary of outcome

We found that the provider had taken effective action to strengthen practice. Staff now have a secure understanding of how to provide targeted support for children with special educational needs and/or disabilities based on their individual needs and what they need to learn next. Designated safeguarding leads demonstrate the knowledge and competence required to identify concerns about children and take appropriate action to keep them safe. Leaders has also strengthened record keeping and information sharing arrangements. They use information from parents, carers and other professionals effectively to identify and respond to children's care, health, safety and learning needs.

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Summary of outcome

The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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