Children's Home run by Greenfields Adolescent Development Limited in Herefordshire

Inspection report for children’s home: 1271587 1 Registered provider: Greenfields Adolescent Development Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

A private company owns this home. It is registered to provide care for up to 5 children who may have had adverse childhood experiences that have led to associated trauma and complex behaviours.

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Information about this children’s home

At the time of this inspection, 5 children were living in the home. They were all spoken to or observed during the inspection.

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Information about this children’s home

The manager registered with Ofsted in May 2024. She is suitably qualified and experienced.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 2 September 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 1271587 2

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Inspection date Inspection type Inspection judgement

02/09/2025 Full Good 01/10/2024 Full Good 20/06/2023 Full Good 11/01/2023 Full Requires improvement to be good Inspection report for children’s home: 1271587 3

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Summary of findings

Children receive good-quality care from a nurturing and resilient staff team who strive for children to achieve their ambitions. The manager and staff ensure that children live in a home where they feel loved, cherished and included.

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Summary of findings

Staff and managers know children extremely well. Safeguarding incidents are rare. When concerns arise, the manager consistently follows safeguarding procedures effectively. They act promptly to ensure children are kept as safe as possible.

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Summary of findings

An experienced, nurturing and effective manager leads this home. Overall, she and the responsible individual have effective oversight of the home. They are working hard to ensure that their aims and objectives are met.

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Overall experiences and progress of children and young people: good

Children are consistently provided with stability, safety and love. Most of the children have lived in the home for more than a year. Children have had positive experiences and have made progress from their starting points. Children are proud and happy to call this their home.

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Overall experiences and progress of children and young people: good

The manager and staff talk about children with genuine care and affection. This is a family home, where children are at the front and centre of everything staff do. Children have trusted, enduring relationships with staff and each other. Children say that they feel happy and safe. One child said the best thing about the home is ‘the people’. They said that they ‘never want to leave’ and rate the home 10 out of 10.

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Overall experiences and progress of children and young people: good

Staff prioritise children’s education. Through support from staff, all children are now in full-time education and their attendance has improved. Three children were looking forward to starting college placements in September. Staff talk to children about their aspirations and support them to achieve these. In addition, staff support children to develop their independence skills. This enhances children’s educational attainment and future life chances and prepares them for their next steps to adulthood.

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Overall experiences and progress of children and young people: good

Children have opportunities to have fun and develop their hobbies and interests. They have been on holiday abroad and regularly attend clubs, and one child has recently started voluntary work. This helps children to build their confidence, self-esteem and self-worth.

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Overall experiences and progress of children and young people: good

Staff help children to maintain positive physical and emotional health and wellbeing. They regularly talk to children about how to keep healthy and encourage children to eat healthily and take regular physical exercise. Managers have recently installed gym equipment, which children use regularly. In addition, an external clinical team works Inspection report for children’s home: 1271587 4 directly with children and support staff to gain a better understanding of children and how to best meet their individual needs.

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Overall experiences and progress of children and young people: good

Staff understand the importance of working with children’s families and friends. They support children to see their families and friends regularly. Families are positive about the support that children receive and the progress that children have made since living in the home.

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How well children and young people are helped and protected: good

Managers and staff have positive regard for the safeguarding of children. They know the children and their risks and vulnerabilities extremely well. Managers ensure that staff have clear up-to-date guidance on how to mitigate risk and keep children safe. In the main, staff consistently follow this. When staff practice causes concern, managers respond promptly and take effective action.

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How well children and young people are helped and protected: good

Managers act swiftly and decisively when there are safeguarding concerns. They ensure that information is quickly shared with appropriate professionals and the local authority designated officer. Managers complete robust investigations and implement any lessons learned to improve staff practice and the quality of care children receive.

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How well children and young people are helped and protected: good

The need for use of restrictive physical intervention with children has reduced. When needed, staff have used restraint as a last resort, to keep children and others safe. Records are comprehensive, with effective management oversight, and learning is in place to strengthen practice and support staff to adapt to children’s individual needs.

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How well children and young people are helped and protected: good

Incidents of children going missing from the home are rare. When children are away from their home, staff follow clear missing-from-home protocols. They relentlessly search for children, consult with family and friends and collaborate with police until children are found. When children return, staff welcome them back sensitively. An independent person talks to children about their worries, concerns and reasons for going missing. This helps staff to understand children better and review strategies to reduce the risks.

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How well children and young people are helped and protected: good

Overall, children live in an environment that is clean, tidy and homely. However, there are some potential health and safety issues in respect of food storage and electrical items in the garden, which could put children at risk of harm. Furthermore, the garden requires maintenance to make it presentable and safe for children to enjoy.

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The effectiveness of leaders and managers: good

An enthusiastic, resolute and inspirational manager leads this home. She goes above and beyond for the children she cares for. She is extremely child centred and leads the team from the front. She has high aspirations for children and inspires staff to share this ethos. Inspection report for children’s home: 1271587 5 Overall, management oversight is effective. Leaders and managers have developed systems to support them to monitor, scrutinise and continuously develop the service and the quality of care that children receive.

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The effectiveness of leaders and managers: good

Staff morale is good. Staff say that they enjoy working in the home and that they feel well supported by the manager. The manager ensures that staff receive regular supervision and annual appraisals, and there are monthly team meetings. This supports staff to develop in their roles, while promoting effective teamwork and consistency of care for children.

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The effectiveness of leaders and managers: good

Staff collaborate with a wide range of external professionals. This ensures that children receive good-quality holistic care that meets their individual needs effectively. The manager is a strong advocate for children and challenges professionals who are not making decisions in the children’s best interests. Feedback from professionals is positive, particularly about the care that children receive and the family feel of the home.

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The effectiveness of leaders and managers: good

Managers ensure that staff receive training to meet children’s needs. However, not all staff have had all the child-specific training in relation to the needs of the children living in the home. While there has been no impact on children, this is a missed opportunity to strengthen staff skills and knowledge.

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The effectiveness of leaders and managers: good

The quality of children’s records is mixed. There are errors and inconsistencies in some of the children’s records. This can be confusing for the reader and staff, and for children if they come to read their records in future. Inspection report for children’s home: 1271587 6

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d))

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Requirement Due date

In particular, the registered manager must ensure that the home and garden are consistently maintained to a high standard and that the home is clean and free from health and safety risks that have potential to cause children harm. 11 September 2026

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Recommendations

 The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. Children’s records should be consistent and factually correct. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 14.3)  The registered person should ensure that they have systems in place so that all home staff are supported to provide each child with high-quality care. Managers should ensure that staff receive training to enable them to meet children’s individual needs. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 52,

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Recommendations

paragraph 13.2) Inspection report for children’s home: 1271587 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1271587 8

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Children’s home details

Registered provider: Greenfields Adolescent Development Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspectors

Sonia Sullivan, Social Care Inspector Stacie Sharpe, Social Care Inspector Inspection report for children’s home: 1271587 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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