Oasis Restore Trust

Inspection report for secure children’s home - monitoring visit: 2801375 1 ‘

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Oasis Restore Trust Oasis Restore, Sir Evelyn Road, Rochester, Kent ME1 3YB

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Inspected under the social care common inspection framework

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Information about this secure children’s home

Oasis Restore Trust is dually registered as a secure children’s home and a secure 16 to 19 academy. It is operated by a charity, Oasis Secure School Trust, and is approved by the Secretary of State to restrict children’s liberty.

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Information about this secure children’s home

The home provides care for up to 24 children aged between 12 and 18 years. All places available at the home are commissioned on a contractual basis by the Youth Custody Service. At the time of this visit, 6 children were living in the home.

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Information about this secure children’s home

The commissioning of health services in this home is the statutory responsibility of NHS England under the Health and Social Care Act 2012.

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Information about this secure children’s home

The manager registered with Ofsted on 6 January 2026.

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This monitoring visit

This visit was carried out to address specific concerns received by Ofsted. During the visit, inspectors identified serious shortfalls relating to the use of physical restraint.

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This monitoring visit

On one occasion, a child was restrained over a prolonged period following a medical concern. The legal criteria for the use of restraint were not met when the physical restraint was initiated or at any point as it continued. While the actions taken were well intentioned, as staff believed they were acting in the child’s best interests, staff and managers failed to challenge decision-making or review practice throughout the incident to ensure that the steps taken were proportionate and necessary. Furthermore, during this incident, managers and staff did not ensure that the child had access to the right health support at the right time. Inspection report for secure children’s home - monitoring visit: 2801375 2 On another occasion, a child was subjected to a physical restraint that was not necessary or proportionate to the situation, and staff continued to physically restrain the child when the legal criteria for the use of restraint were no longer met. In

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This monitoring visit

addition, a conversation with the child was not conducted in a timely manner, and the quality of the conversation meant that the feedback obtained could not contribute to organisational learning. Furthermore, the record did not provide an accurate description of the physical restraint techniques used or of any actions taken to avoid the need for their use.

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This monitoring visit

Managers reviewed these incidents but failed to identify that staff had acted contrary to regulations. Until the record of the physical restraint was reviewed by an external agency, managers had not sufficiently scrutinised it. As a result, they failed to ensure that the record included the effectiveness and consequences of the restraint, as well as a description of any injuries sustained by the child. This also led to inaccurate reporting to external agencies, including Ofsted and the child’s local authority social worker. Additionally, managers did not make use of all available information to understand the impact of these incidents on the child.

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This monitoring visit

Staff and managers have reflected on the recent incidents and are committed to making improvements for the benefit of the children in their care.

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This monitoring visit

All children actively and regularly participate in education and a range of enriching activities. They have established routines and positive relationships with staff.

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This monitoring visit

Three requirements and one recommendation were raised at this visit. One existing requirement under Regulation 35 and a new requirement under Regulation 20 were made subject to compliance notices. The remaining requirements and recommendations were not reviewed in full and will be considered at the next full inspection. Inspection report for secure children’s home - monitoring visit: 2801375 3

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Inspection date Inspection type Inspection judgement

17/06/2025 Full Requires improvement to be good 11/02/2025 Full Requires improvement to be good Inspection report for secure children’s home - monitoring visit: 2801375 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

*Restraint in relation to a child is only permitted for the purpose of preventing—

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Requirement Due date

injury to any person (including the child);

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Requirement Due date

serious damage to the property of any person (including the child); or

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Requirement Due date

a child who is accommodated in a secure children’s home from absconding from the home.

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Requirement Due date

Restraint in relation to a child must be necessary and proportionate. (Regulation 20 (1)(a)(b)(c) (2)) 20 September

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Requirement Due date

*The registered person must ensure that—

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure. (Regulation 35 (3)(a)(iv)(v)(vii)(viii)) 20 September

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. 1 August 2025 Inspection report for secure children’s home - monitoring visit: 2801375 5 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(b))

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that all safeguarding concerns are recognised as such and are appropriately managed, including prompt liaison with the local authority designated officer.

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that any required response from the healthcare team following the use of restrictive measures is reliably communicated.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate; ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(e)(f)(h)) 1 August 2025 Inspection report for secure children’s home - monitoring visit: 2801375 6 In particular, the registered person, alongside other senior leaders, should ensure that communication from leaders is clear and supports staff to provide consistent messages and care to children.

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that management monitoring and oversight of children’s records are sufficiently robust to ensure that records are clear, accurate and fully describe the actions taken in response to concerns about children’s safety and wellbeing.

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that all restrictive measures and practice concerns are scrutinised through a curious lens so that appropriate action can be taken.

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Requirement Due date

Furthermore, ensure that arrangements are in place to deliver effective and integrated multidisciplinary working across all departments.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose; ensure that staff—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background; 1 October 2025 Inspection report for secure children’s home - monitoring visit: 2801375 7 provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

provide to children personal items that are appropriate for their age and understanding; and

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Requirement Due date

make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(a)(b)(i)(ii)(iv)(vii)(viii)(ix)(c)(i)(ii))

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that there are continued improvements made to the home environment and that children have appropriate incentives and consequences in place to promote positive behaviours.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)— 1 August 2025 Inspection report for secure children’s home - monitoring visit: 2801375 8 has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(vi)(b)(i)(ii)(c))

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Requirement Due date

In particular, the registered person, alongside other senior leaders, should ensure that records demonstrate that single separation is used and reviewed in accordance with the relevant legal criteria.

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Requirement Due date

In particular, the registered person should ensure that child and staff debriefs are carried out and recorded in a timely manner following the use of any restrictive measures.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(b)(c))

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Requirement Due date

This requirement has been restated. 1 October 2025

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment;

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Requirement Due date

help each child to attend education or training in accordance with the expectations in the child’s relevant plans. (Regulation 8 (1) (2)(a)(ix)(x)) 1 October 2025 Inspection report for secure children’s home - monitoring visit: 2801375 9 This requirement has been restated.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding. (Regulation 10 (1)(a)(b)(c) (2)(a)(ii)) 1 November 2026

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendations

 The registered person should ensure that children benefit from high-quality, impartial careers education and guidance that supports them in preparing for their next steps. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.13)  The registered person should ensure that staff carry out comprehensive health assessments for children on arrival that meet the required standards and provide a springboard for personalised care and support planning. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 36, paragraph 7.22)  The registered person should ensure that all staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information about individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party

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Recommendations

information. In particular, information about children must always be recorded in a way that will be helpful to them. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that, when considering whether restraint is warranted, staff take into account the child’s age and level of understanding; size; any disability, health condition or medication that may be relevant to the behaviour in question and to any action that might be taken in response; the relative risks of not intervening; the child’s previously expressed views on Inspection report for secure children’s home - monitoring visit: 2801375 10 strategies that they consider may help to de-escalate or calm a situation, where appropriate; the method of restraint that is appropriate in the specific circumstances; and the impact of the restraint on the carer’s future relationship

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Recommendations

with the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 49, paragraph 9.55)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the secure children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for secure children’s home - monitoring visit: 2801375 11

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Inspectors

Tash Williams, Regulatory Inspection Manager Helen Simmons, Regulatory Inspection Manager Inspection report for secure children’s home - monitoring visit: 2801375 12 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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