Children's Home run by LUCID CO-OP HEALTHCARE LTD in Buckinghamshire

Inspection report for children’s home – monitoring visit: 2805163 1 Registered provider: LUCID CO-OP HEALTHCARE LTD

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to 3 children who experience emotional and social difficulties.

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Information about this children’s home

At the time of the inspection, there were no children living at the home.

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Information about this children’s home

The manager and home registered with Ofsted on 5 August 2025.

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This monitoring visit

Following an inadequate judgement at the full inspection on 2 and 3 June 2026, Ofsted issued a notice of proposal to suspend and, subsequently, a notice of proposal to cancel the registration of the home. This was due to significant concerns about the provider’s ability to provide safe and effective care to the child who had recently moved out of the home at the time of the full inspection.

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This monitoring visit

This monitoring visit was conducted to review the progress made by the provider following the inadequate inspection and the written representations made by the provider in response to the notice of proposal to cancel the registration.

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This monitoring visit

The registered manager and staff have taken steps to reflect on the shortfalls identified at the full inspection. A lessons learned exercise has been completed to ensure that there is shared understanding of the regulatory breaches and to identify the actions that will be taken to improve the overall quality of the service.

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This monitoring visit

Leaders have invested in external training, including role-play activities, reflective discussions during team meetings, peer support, and participation in a twice-weekly online forum designed to reinforce learning. Inspection report for children’s home – monitoring visit: 2805163 2 The registered manager and staff have sought additional learning opportunities by visiting another children’s home to observe practice. However, the manager did not establish whether the home was operating in accordance with the Children’s Homes Regulations before arranging for staff to visit. This undermines the regulator’s confidence in the quality of the practice observed.

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This monitoring visit

The manager has created reflective supervision templates, which include discussions about safeguarding matters. However, they are not being used consistently.

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This monitoring visit

Although there is evidence that staff are engaging with a range of training opportunities, their understanding of risk identification, assessment, management and mitigation remains limited. Staff are unable to clearly demonstrate how their learning has informed or changed their practice, and the manager has not yet established effective systems to evaluate the impact of training on children’s experiences and outcomes. While staff have been introduced to ‘PACE’ principles, they are unable to provide examples of how these approaches may be applied to their work with children.

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This monitoring visit

Additionally, the registered manager has not considered the need for staff training in relation to contextual safeguarding. This is a significant omission, given the vulnerabilities and risks that children may experience outside of the home environment. This further inhibits the staff team’s ability to develop a comprehensive understanding of risk and to implement effective safeguarding strategies in practice.

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This monitoring visit

The registered manager has not arranged training for staff in relation to equality, diversity and inclusion. This limits opportunities for staff to reflect on their own values, experiences and potential biases, and to develop the knowledge and skills required to provide inclusive, individualised care and respond to the diverse needs of children.

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This monitoring visit

The registered manager is starting to take actions to address the shortfalls identified at the full inspection and there is evidence of a commitment to improve the quality of care provided to children. However, it is not yet possible to understand the effectiveness and sustainability of these actions or be confident that they are sufficiently embedded into practice. Further work is required to ensure that staff develop a sound understanding of how to provide individualised care that improves children’s outcomes.

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This monitoring visit

The requirements set at the full inspection have been restated and will be reviewed at the next full inspection. Inspection report for children’s home – monitoring visit: 2805163 3

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Inspection date Inspection type Inspection judgement

02/06/2026 Full Inadequate 17/02/2026 Full Requires improvement to be good Inspection report for children’s home – monitoring visit: 2805163 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

(Regulation 13 (1)(a)(b) (2)(a)(c)(e)(f)(g)(i)(h)) 21 August 2026 Inspection report for children’s home – monitoring visit: 2805163 5 The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful;

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Requirement Due date

help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

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Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same; and 21 August 2026 Inspection report for children’s home – monitoring visit: 2805163 6 that each child is encouraged to build and maintain positive relationships with others.

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Requirement Due date

(Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(v)(vi)(vii)(viii)(ix)(x)(b))

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly.

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Requirement Due date

(Regulation 12 (1)(a)(i)(ii)(iii)(v)(vi)(vii)(b)(e)) 21 August 2026

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Requirement Due date

The enjoyment and achievement standard is that children take part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills. 21 August 2026 Inspection report for children’s home – monitoring visit: 2805163 7 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

develop the child’s interests and hobbies;

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Requirement Due date

participate in activities that the child enjoys and which meet and expand the child’s interests and preferences; and

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Requirement Due date

make a positive contribution to the home and the wider community; and

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Requirement Due date

that each child has access to a range of activities that enable the child to pursue the child’s interests and hobbies.

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Requirement Due date

(Regulation 9 (1) (2)(a)(i)(ii)(iii)(b))

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2.

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Requirement Due date

(Regulation 32 (1) (2)(a)(b) (3)(a)(b)(d)) 21 August 2026

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Requirement Due date

The registered person must prepare and implement a policy ("the behaviour management policy") which sets out— 21 August 2026 Inspection report for children’s home – monitoring visit: 2805163 8 how appropriate behaviour is to be promoted in the children’s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

The registered person must keep the behaviour management policy under review and, where appropriate, revise it. (Regulation 35 (1)(a)(b) (2))

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Requirement Due date

In particular, the registered manager must ensure that staff do not use punitive discipline that restricts a child’s movement, and that they use behaviour support in line with the home’s statement of purpose.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

treat each child with dignity and respect;

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background;

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Requirement Due date

help each child to understand and manage the impact of any experience of abuse or neglect; and 21 August 2026 Inspection report for children’s home – monitoring visit: 2805163 9 make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice; (Regulation 6 (1)(a)(b)(i)(ii)(iii)(iv)(v)(ix))

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans;

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Requirement Due date

seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of needs of children for whom it is intended that the children’s home is to provide care and accommodation. (Regulation 5 (a)(d)) 21 August 2026

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Requirement Due date

If there is a referral of a person working in the home pursuant to section 35 (Regulated activity providers: duty to refer) of the Safeguarding Vulnerable Groups Act 2006(1), the registered person must without delay notify—

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there; and

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

(Regulation 40 (3)(a)(b)(c) (4)(b)(c)) 21 August 2026

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Recommendation

 The registered person should ensure that the home is a nurturing, homely and supportive environment for children. Particularly, managers must ensure that children’s bedrooms are suitably maintained and personalised to the children’s Inspection report for children’s home – monitoring visit: 2805163 10 wishes. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 2805163 11

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Children’s home details

Registered provider: LUCID CO-OP HEALTHCARE LTD

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Children’s home details

Registered provider address: 2 Frederick Street, Kings Cross, London, United Kingdom WC1X 0ND

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Inspector

Shaheda Dhandia, Social Care Inspector Inspection report for children’s home – monitoring visit: 2805163 12 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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