Children's Home run by One To One Crisis Intervention Ltd in Devon

Inspection report for children’s home: 2527312 1 Registered provider: One To One Crisis Intervention Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private provider. It provides care for up to 2 children who may have social and emotional difficulties.

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Information about this children’s home

At the time of inspection, 2 children were living in the home. Both children were involved in the inspection.

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Information about this children’s home

The manager registered with Ofsted in December 2023 and is suitably qualified.

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Information about this children’s home

Staff in the home are referred to as adults, and this is reflected in the report.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2527312 2

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Inspection date Inspection type Inspection judgement

28/05/2025 Full Outstanding 28/08/2024 Full Outstanding 30/10/2023 Full Outstanding 25/05/2022 Full Outstanding Inspection report for children’s home: 2527312 3

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Summary of findings

Children achieve and thrive in this home due to a skilled, stable and nurturing team. The manager has instilled a culture of high aspiration for all children, which the adults work towards and promote. Children are celebrated throughout the home. Their achievements are recognised and their interests promoted. The home reflects the children’s interests with their personal effects proudly displayed. The children are the centre of the home. They experience personalised care that supports them from their starting points and pushes them to grow. There is a strong and proactive safeguarding culture. The managers have challenged other agencies to improve safeguarding practice. There have been innovative developments in supporting children’s friendships and family relationships. The work to develop children’s independence is inspirational and worthy of sharing.

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Overall experiences and progress of children and young people: outstanding

All of the children spoken with rated the home as ‘exceptional’ and the ‘best place’ they could live. . The young person who has moved on described how they have passed their driving test, got a job and are ‘paying [their] bills’. They attributed their ability to do this to the adults who had cared for them whilst living in the home.

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Overall experiences and progress of children and young people: outstanding

The 2 children currently living in the home are making fantastic progress. They spoke about their hobbies and interests and are proud of their home. Feedback from educators highlight a strong dedication to supporting children to attend. The manager has secured the arrangements for both children’s further education. He has also challenged others to gain additional funding to do so.

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Overall experiences and progress of children and young people: outstanding

Children have made significant achievements. These achievements have been well supported and encouraged by adults in the home. This demonstrates the high aspirations that adults have for the children. There is strong support for children to have enduring relationships. Adults encourage children to engage with wider activities and be part of various communities, which expands their experiences.

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Overall experiences and progress of children and young people: outstanding

Adults support for children with their independence is exceptional. There is a clear family ethos throughout the home. Children benefit from coming together for family meals. Children are included in all aspects of home life, from decorating the lounge to choosing and cooking meals. They are also invited to join meetings about their care and to play an active role in decision making.

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Overall experiences and progress of children and young people: outstanding

Adults provide support which meets children’s needs well and promotes their health and well being. They focus on important factors such as helping children to reduce vaping. The home feels welcoming and nurturing. Children’s lives are celebrated throughout the home. Children’s respective interests are central to the home. Adults take a genuine Inspection report for children’s home: 2527312 4 interest in the children’s hobbies and interests. Adults support the children with all aspects of realising their interests, from attending local groups to buying spare parts.

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Overall experiences and progress of children and young people: outstanding

Children have fun; they are both busy with various groups and hobbies. The children have strong relationships with the adults. They want to be around the adults and involve them in their world.

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How well children and young people are helped and protected: outstanding

Children say they feel safe. The strong relationships with the adults in the home mean that children talk to them about any worries they have. Adults know what is going on in their lives. They know who children are spending time with. Clear strategies are in place to ensure that children’s time with others is safe.

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How well children and young people are helped and protected: outstanding

Children are involved in their safety planning and encouraged to make safe choices. Children tell the adults who their friends are. The mutual trust means that children check in with adults when expected and tell adults where they are going. Children are supported to understand what the adults need to help them to be safe.

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How well children and young people are helped and protected: outstanding

Adults know the children well. They know when to give children space and when to provide support. Clear boundaries are in place, so children know what is expected of them. Adults have lots of conversations with children to help them to understand risks.

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How well children and young people are helped and protected: outstanding

Leaders and managers have appropriately challenged other services about their safeguarding processes when they have not met children’s needs. This was escalated by adults when a satisfactory response was not provided. Managers are proactive about the safety of all children, not just the children living in the home.

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How well children and young people are helped and protected: outstanding

There is a strong commitment to protecting children online. Online safety measures are in place. Adults work hard to keep up with developments. They use research to understand language, emojis and the online world to keep children safe. This learning has been cemented within the team.

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How well children and young people are helped and protected: outstanding

Both children are supported to take age-appropriate risks. Travelling to and from activities and events independently is built up at each child’s pace. Adults help children to understand and manage potential risk. Their high level support enables children to build links and establish themselves in their community, safely promoting their independence, identity and cultures.

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How well children and young people are helped and protected: outstanding

Managers have fostered positive relationships with external services, such as the police. They understand what risks are current within the local areas so that adults can be alert to this.

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How well children and young people are helped and protected: outstanding

Adults use role modelling and role-play to support children to practice managing difficult situations and conflict. Nurturing conversations also take place. This work helps children to better manage conflict and difficult situations. Inspection report for children’s home: 2527312 5

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The effectiveness of leaders and managers: outstanding

The presence of a strong and dedicated manager over a sustained period has been influential in positively changing children’s lives. The manager is inspirational, suitably qualified and experienced. The culture embedded in the home is one of high aspirations for children. However, the manager is also realistic with children. Adults explain to children what they need to do and they are then supported to achieve their goal. Adults capture children’s interests well and utilise these to support children in other areas.

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The effectiveness of leaders and managers: outstanding

Children are supported by a stable and consistent team. They know the children well. Many adults have supported the children since they moved in. For one child, this was 6 years ago. Retention is high and agency staff are not needed. Adults are overwhelmingly positive about working in the home. Adults say they are well supported by managers.

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The effectiveness of leaders and managers: outstanding

Leaders and managers have good oversight of the home. They routinely review the care provided and incidents to understand what has happened. Managers are reflective. They consider how to learn and adapt to better support each child.

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The effectiveness of leaders and managers: outstanding

Managers review targets and break these down so that children can achieve. Managers are strong advocates for the children. There is a secure culture within the home of encouraging children to problem-solve.

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The effectiveness of leaders and managers: outstanding

The manager implemented a system that enables staff to gain a clearer insight into each child’s relationships with others, and this system considers each relationship a child creates and where the gaps are. Helping children to promote positive relationships.

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The effectiveness of leaders and managers: outstanding

Adults have developed good working relationships within the local community and with professionals. This approach ensures that adults have a greater awareness of potential risks within the local area, while also enabling children to engage safely and confidently as active members of the wider community.

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The effectiveness of leaders and managers: outstanding

Children experience planned and highly supported moves on from the home. The independence work is exceptional. Every aspect of one young person’s move from the home was considered and planned. This has enabled them to move on independently and thrive. This remarkable progress was achieved because of the high-quality care and support the young person received. The young person themselves attributes their achievements to the positive relationships they developed with adults and the consistent care, encouragement and guidance they experienced throughout their time in the home.

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The effectiveness of leaders and managers: outstanding

Feedback from professionals reflects the excellent progress children have made and the high aspirations the home has for them.

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Information about this inspection

Inspection report for children’s home: 2527312 6 Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2527312 7

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Children’s home details

Registered provider: One To One Crisis Intervention Ltd

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Children’s home details

Registered provider address: 5 Newton Road, Kingsteignton, Newton Abbot, Devon TQ12 3AL

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Inspector:

Nickie Doney, Social Care Inspector Inspection report for children’s home: 2527312 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector:

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Inspector:

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Inspector:

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