Children's Home run by Resolute Care in Derbyshire

Inspection report for children’s home: 2660603 1 Registered provider: Resolute Care

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private company. The home is registered to provide care for up to 3 children with social, emotional or behavioural difficulties.

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Information about this children’s home

The home is led by a qualified and registered manager.

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Information about this children’s home

This report uses the term ‘adults’ instead of ‘staff’ as this is the term used in the home.

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Information about this children’s home

At the time of the inspection, there were 3 children living in the home. All 3 children were seen and spoken with.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2660603 2

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Inspection date Inspection type Inspection judgement

06/08/2025 Full Good 14/01/2025 Full Outstanding 05/03/2024 Full Outstanding 17/08/2022 Full Outstanding Inspection report for children’s home: 2660603 3

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Summary of findings

Children living in this home thrive and make excellent progress. The children have access to a range of opportunities. The distinct therapeutic approach from staff is clear in the day-to-day care of the children. This leads to trusting and secure relationships which ensure children are kept safe. The registered manager is aspirational and leads by example. Care in the home is of a very high standard and adults understand the children and ensure their every need is met.

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Overall experiences and progress of children and young people: outstanding

The registered manager and adults have created a lovely home for the children. All the children were very positive about the home. One child said it was ‘great’. Adults and the registered manager know the children very well and are attuned to their needs and behaviours.

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Overall experiences and progress of children and young people: outstanding

All the children have been supported to make significant strides; thanks to the care they receive. The children thrive. One child has been through a particularly difficult period since moving in. The registered manager and adults have provided extensive, focused support. The support went above and beyond what was expected. The child was assisted by adults and helped to understand their choices in a child-friendly way. The child was supported to a high standard at one of their most difficult and sensitive times.

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Overall experiences and progress of children and young people: outstanding

Since moving to the home, each of the children has engaged in education. Two of the children attend mainstream schools full time. They are now achieving at their expected levels. One other child has had in-person tutoring, recently sitting their functional skills exams. None of the 3 children were attending any education before moving into the home. Now all children are being supported for their long-term futures, due to the skilled and dedicated approaches of the adults and the registered manager. The adults worked closely with a range of professionals to get the approach right for each child.

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Overall experiences and progress of children and young people: outstanding

Moves into and out of the home happen with the children at the centre. When one child moved in, the clear transition plan for the child included a detailed and clear assessment by the registered manager. The assessment clearly considered the skills of the staff to meet the child’s needs and the potential impact on the other children in the home. When one child moved out of the home, the registered manager and staff supported with the move. An emotional and positive letter was given to the child about their journey and experience of living in the home.

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Overall experiences and progress of children and young people: outstanding

Children have many ways to share their views and feelings. This includes ‘tweets and treats’ conversations, monthly meetings with the registered manager and visits from independent advocates. The children’s views are listened to and responded to, including on activities, how the children behave with one another and what children like to do in Inspection report for children’s home: 2660603 4 the home. One advocate stated the adults and the registered manager provided care which was ‘top of the league’.

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Overall experiences and progress of children and young people: outstanding

‘This is me’ plans are completed together with the children and reviewed each month. They capture what is important for the children and what they have achieved in the previous month. It includes photos of the children. The plans then inform positive conversations with the children. These cover a range of topics, from behaviour to independence skills. The conversations are informed by research and therapists. This supports the adults in the home to have very good conversations with the children. The conversations have purpose and impact for the children.

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How well children and young people are helped and protected: outstanding

The registered manager and adults are proactive and respond to risk. Adults use their trusted relationships with the children to keep them safe. This creates stability for the children. The relationships are informed by the training that adults receive and the therapeutic approach used. Through their trusted relationships, adults have created bespoke risk assessments for the children, showing how to support them. The assessments draw on all aspects of the children’s lives. This helps adults support children to develop their own resilience and coping strategies. There have been no complaints since the last inspection.

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How well children and young people are helped and protected: outstanding

When there are incidents of self-harm, adults respond to keep children safe. Medical attention is sought if appropriate. The appropriate professionals are informed, and specialist support is requested. Room searches take place when proportionate. The registered manager ensures practice is adapted to keep all children safe.

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How well children and young people are helped and protected: outstanding

When children are held, this is for the least amount of time necessary. Incidents are clearly recorded and reviewed by the registered manager. Children have a planned and specific conversation following interventions, to explore their feelings. Adults have debriefs, which include conversations about how the child may have felt. This helps children and staff to resume their relationships in a safe and respectful way. De- escalation techniques are used before a hold is used as a last resort. Since the last inspection, the registered manager has been on specialist training on physical interventions. This has had a clear impact on practice in this area, reducing the number of times children need to be held.

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How well children and young people are helped and protected: outstanding

Linked to the training on physical interventions, there has been a clear reduction in the number of incidents. Adults use a range of approaches and de-escalation techniques with children, including humour, to support in these moments. There is consistency in the approach adults use in the home. This includes an individualised approach for each child. This means children can communicate their emotions and feelings in age- appropriate ways. This then impacts on incidents, which no longer escalate. This skilled relational approach by adults means children develop their own coping strategies. These skills will support them in the long term. Inspection report for children’s home: 2660603 5 When a child goes missing, there is a swift response from the adults. They alert external professionals, including police, and search the local area. Reflective conversations are held with children following their return. A return home interview is also carried out by

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How well children and young people are helped and protected: outstanding

an independent professional. One child in the home used to have frequent missing episodes before moving into the home. Since living in the home, the child has not had one missing episode. Their social worker said, ‘Before moving in we had missing episodes and now she is thriving.’

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The effectiveness of leaders and managers: outstanding

There is an experienced and suitably qualified manager in place. She is aspirational for all the children in her care. She leads by example and knows the children in depth. There was high praise for her from adults in the home and external professionals. One adult said, ‘One of her greatest strengths is her positive and motivating management style. She creates an environment where staff feel valued, supported and encouraged to develop.’

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The effectiveness of leaders and managers: outstanding

Adults receive good-quality supervision from the registered manager. Supervision is regular and there are reflective practice sessions and extra developmental sessions. The sessions focus on the individual children’s experiences, what is happening in the home and research within the sector. The sessions ensure the adults have space to reflect and develop their skills with the children. They also ensure the adults feel supported. This has a direct impact on the children, who then receive high quality care from the skilled adults. The adults are highly motivated and morale is good, meaning they stay in the role, further offering stability for the children.

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The effectiveness of leaders and managers: outstanding

Team meetings offer additional opportunities for the adults and registered manager to bond and focus on the children. Being a cohesive team ensures boundaries are maintained and there is consistency for the children. Adults mentioned how close the team is and how they can trust and be open with each other. The meetings discuss the children, the team and important updates within the sector. One adult said, ‘We provide a holistic approach to care and have created a stable, structured environment that enables our children to feel safe, settle well and continue to make positive progress.’

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The effectiveness of leaders and managers: outstanding

The registered manager ensures there is a strong culture of learning in the home. Adults receive comprehensive training, in person and online. The training covers the expected mandatory training, such as safeguarding, as well as training specific to the children in the home, such as around self-harm. All adults receive in-depth training on the therapeutic approach used in the home. This approach is evident throughout the support offered to the children and reflects the ethos of the home.

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The effectiveness of leaders and managers: outstanding

There are comprehensive quality assurance processes in place, involving the wider organisation. Other managers from different homes undertake audits of the home covering strategic areas such as health and safety, and the care offered to the children. The registered manager completes her own quality assurance processes, giving her a clear understanding of the home’s strengths and areas to develop. Inspection report for children’s home: 2660603 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2660603 7

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Children’s home details

Registered provider address: Unit 27, Trent South Industrial Park, Little Tennis Street, Nottingham NG2 4EQ

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Inspector

John McDonnell, Social Care Inspector Inspection report for children’s home: 2660603 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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