Children's Home run by Bliss Care and Support Services Limited in Liverpool

Inspection report for children's home: 2844298 1 Registered provider: Bliss Care and Support Services Ltd Full inspection Inspected under the Social Care Common Inspection Framework

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Information about this children's home

This is one of several homes operated by a private provider. It provides care for up to 2 children who experience social and emotional difficulties.

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Information about this children's home

The home and the manager registered with Ofsted in September 2025.

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Information about this children's home

At the time of this inspection, one child was living in the home. The inspector spoke with the child.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Date of last inspection: 20 January 2026

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2844298 2

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Inspection date Inspection type Inspection judgement

20/01/2026 Full Good Inspection report for children's home: 2844298 3

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Summary of findings

The child has support to understand their feelings, and their life chances are improving. Staff understand family dynamics and provide the child with opportunities to express their views through speaking, writing or talking to the therapy dog.

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Summary of findings

Staff understand the child's risks and vulnerabilities and adapt consequences to meet the child's needs each month. Physical intervention is used as a last resort, and staff are aware of the missing-from-home procedure. The recording of these incidents is not always in line with regulation.

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Summary of findings

Leaders and managers are ambitious about the child achieving their outcomes and have developed an educational curriculum to support the child.

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Summary of findings

The registered manager frequently reviews the care that staff provide for the child.

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Overall experiences and progress of children and young people: good

Staff provide the child with a good quality of care that is helping them to make progress. The child's life chances are improving with the consistent and predictable care the staff are providing. The child has access to a therapy dog, which supports them to develop ways to process their feelings.

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Overall experiences and progress of children and young people: good

Staff spend time with the child to ascertain their wishes and feelings. This means that the child feels listened to. Staff ensure that the child's wishes are acted on. Staff speak to the child about the actions they have taken. For example, the child requested a paddling pool for the garden, and this was actioned by staff.

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Overall experiences and progress of children and young people: good

Staff ensure the child spends time with their family. Staff work hard to understand the child's relationships with their family. This helps to ensure that the child is safe when they see people who are important to them.

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Overall experiences and progress of children and young people: good

Education remains a priority for staff. The child is currently receiving home tuition. Staff advocate for the child to attend a school setting to improve their social skills. Staff support the child with educational activities such as personal trainer sessions and helping at a dog kennels.

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Overall experiences and progress of children and young people: good

The home has a welcoming and homely feel. The environment is decorated and furnished to a good standard. The child's bedroom is personalised to reflect their preference and to keep them safe. This gives children a sense of belonging. Inspection report for children's home: 2844298 4

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How well children and young people are helped and protected: good

Staff understand the child's risks and vulnerabilities. The child's plans include clear strategies to support them. This helps staff to provide consistent, predictable care and respond safely to any emerging risks.

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How well children and young people are helped and protected: good

Staff put predictable consequences in place. Staff ensure that these are proportionate and support the child to reflect on their behaviours. This allows the child to build restorative relationships with the staff. The consequences are reviewed each month and adapted in line with the child's needs.

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How well children and young people are helped and protected: good

Safer recruitment processes are followed. This ensures that only suitable staff are employed to work with the child.

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How well children and young people are helped and protected: good

There is a clear missing-from-home procedure for the child. Staff know what to do when the child goes missing from home. However, on one occasion staff did not follow the missing-from-home plan. The recording of missing-from-home incidents does not always show the times when staff have searched for the child. This has not had an adverse impact on the child's safety.

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How well children and young people are helped and protected: good

Staff use the PACE (Playfulness, Acceptance, Curiosity and Empathy) model of care to support the child when they are upset and to reduce the escalation of incidents. Physical intervention is used as a last resort to ensure the safety of the child and staff. The child is spoken to promptly following any incidents, enabling them to reflect and share their views. However, recording in relation to these incidents is not consistently in line with regulation, such as staff being spoken to within 48 hours of a physical restraint. This does not help staff to learn from any incidents to prevent any further incidents. A requirement is made to address this shortfall.

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The effectiveness of leaders and managers: good

Leaders and managers are caring and ambitious and advocate for the child. They have identified a gap in education provision for the child and created their own curriculum. They are committed to improving outcomes for the child.

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The effectiveness of leaders and managers: good

Managers and staff make effective use of the in-house psychologist to reflect on the child's needs and experiences. This enables staff to develop their understanding of the child's behaviours and the factors influencing them.

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The effectiveness of leaders and managers: good

Staff receive regular supervision. This provides staff with the opportunity to discuss and reflect on their practice. Staff attend team meetings, which helps to support their development. Team meetings also provide staff with the opportunity to share good practice.

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The effectiveness of leaders and managers: good

The manager and staff have effective relationships with relevant professionals. This supports a coordinated approach to meeting the child's needs. Inspection report for children's home: 2844298 5 The registered manager has effective monitoring and review systems in place. This helps the registered manager monitor staff practice to ensure that the quality of care provided meets the child's individual needs. Inspection report for children's home: 2844298 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children's home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate. (Regulation 35 (1)(a)(b) (3)(b)(i)(ii))

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Requirement Due date

Specifically, the registered person must ensure that staff are spoken to within 48 hours of a measure. 25 September 2026

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Recommendations

 Records must be kept detailing all individual incidents when children go missing from the home (regulation 36 (schedule 3(14)), specifically, the times that staff have conducted searches for the child. ('Guide to the Children's Homes Regulations, including the quality standards', page 46, paragraph 9.31)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried Inspection report for children's home: 2844298 7 out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2844298 8

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Children's home details

Registered provider: Bliss Care and Support Services Ltd

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Children's home details

Registered provider address: Bliss Recruitment, 99 Walton Vale, Liverpool L9 4SR

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Inspector

Karen Andrews, Social Care Inspector Inspection report for children's home: 2844298 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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