Early years · Early years complaint outcome
Clifton Tots Day Nursery
Summary
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- Inspection datesingle source
4 Aug 2026
- URN verified
EY478274
Deep dive
What this report says
In plain English
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Tone of the report
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How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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- ensure that all staff have the knowledge and understanding of safeguarding procedures, including how to identify and act on concerns that may put children at risk of harm p.2
- We also identified additional breaches in requirements relating to safeguarding training and information and record keeping. p.1
Next steps
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- All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. p.1
- They have provided staff with training to ensure they are aware of their roles and responsibilities to safeguard children, and the procedures they must follow, including recording information. p.2
What the report dwells on
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Anatomy of the report
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- Pages
- 3
- Words of findings
- 822
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 43, typical 42
- Average sentence
- 20 words
- Next steps
- 2
- typical 1
- Hedged sentences
- 7%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 13 April 2026, we received concerns that the provider was not meeting requirements relating to staff ratios, health, safety and suitability of premises, environment and equipment.
p.1
Summary of outcome
On 11 May 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements that link to adult: child ratios and had taken action to put this right. The provider has strengthened their procedures for exiting and entering the garden space. They are now making additional checks when leaving the garden. They have developed more robust procedures to ensure all children are accounted for at all times.
p.1
Summary of outcome
Additionally, at the regulatory visit, we found a new area of concern. This means that the provider was not meeting other requirements as set out in the Statutory framework for the early years foundation stage. In relation to the new area of concern, on 11 May 2026, we issued an action for the provider to take. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n leaders to ensure all staff who are recruited have at least two references obtained in a timely manner, one of which from current or most recent employment, to help determine their suitability.
p.1
Summary of outcome
On 14 May 2026, 30 June 2026 and 23 July 2026, we received new concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, whistleblowing, training and skills, staff child ratios and key person.
p.1
Summary of outcome
On 28 July 2026, we carried out an inspection and found the provider was not meeting some of these requirements. We also identified additional breaches in requirements relating to safeguarding training and information and record keeping.
p.1
Summary of outcome
At the inspection, the provision was graded to be urgent improvement. The report card and inspection outcome will be published in due course. Following the inspection, we served 3 welfare requirements notices on 29 July 2026. A welfare requirements notice is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n ensure that all staff with lead responsibility for safeguarding understand the procedure to follow if concern are raised about staff practice, including the requirement to refer to relevant external agencies
p.2
Summary of outcome
n ensure that all staff have the knowledge and understanding of safeguarding procedures, including how to identify and act on concerns that may put children at risk of harm
p.2
Summary of outcome
n improve procedures for gathering, maintaining and sharing information relevant to ensuring
p.2
Summary of outcome
n ensure that all staff adequately supervise children to ensure their safety and meet their individual needs.
p.2
Summary of outcome
n ensure that all children have a named key person, to work with parents and other professionals to meet children's individual needs.
p.2
Summary of outcome
n provide appropriate training and support for staff to ensure they understand their roles and responsibilities and improve their interactions with children.
p.2
Summary of outcome
On 4 August 2026, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions that were due by 30 July 2026 and 3 August 2026, raised at their last inspection. We found that the provider had improved their knowledge and understanding of child protection procedures and managing allegations against staff. They have provided staff with training to ensure they are aware of their roles and responsibilities to safeguard children, and the procedures they must follow, including recording information. The provider has also introduced new procedures to ensure staff are deployed effectively to support children and keep them safe.
p.2
Summary of outcome
We are satisfied the provider has met the safeguarding and welfare actions that were due by 30 July 2026 and 3 August 2026.
p.2
Summary of outcome
On 7 September 2026, we carried out a regulatory telephone call. The focus of the call was to check whether the provider had met the safeguarding and welfare action that was due by 31 August 2026. We found that the provider had implemented an action plan to improve staff's knowledge and skills, with particular regard to the delivery of the curriculum and interactions with children. For example, the provider has delivered in-house training for staff and conducted frequent observations of staff's practice.
p.2
Summary of outcome
We are satisfied the provider has met the safeguarding and welfare action that was due by 31 August 2026. The provider is still registered with Ofsted.
p.3
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.3
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.3
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.3
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