Children's Home run by Care2rise Ltd in Hillingdon

Inspection report for children’s home: 2794965 1 Registered provider: Care2rise Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in April 2025 and is privately owned. It provides care for up to 4 children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, 1 child was living at the home. The child did not wish to speak to the inspector.

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Information about this children’s home

A new manager has been in post since May 2026 and has submitted their application to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 28 October 2025

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2794965 2

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Inspection date Inspection type Inspection judgement

28/10/2025 Full Requires improvement to be good Inspection report for children’s home: 2794965 3

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Summary of findings

Staff work effectively with external professionals to deliver coordinated, child-centred care. They build meaningful relationships with children using individualised strategies. They promptly escalate concerns and support children to maintain positive family relationships. Leaders and managers have identified areas for improvement and have developed plans to address these. While safer recruitment processes are mostly followed, gaps in employment history are not always fully explored. The home is not sufficiently homely, training records are not clear and the child currently at the home continues to need support to engage in education.

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Overall experiences and progress of children and young people: good

Since the last inspection 1 child has moved in.

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Overall experiences and progress of children and young people: good

The child’s recent move into the home was carefully planned in partnership with relevant professionals. The child visited the home and met the staff in advance of the move and chose their own bedroom. This sensitive and coordinated approach helps children to feel welcomed, valued and included in the process.

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Overall experiences and progress of children and young people: good

Staff work with the child’s school and attend educational meetings to help the child to reach their targets. The manager has implemented a new approach to encourage the child to complete their homework and this has begun to support the child with learning.

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Overall experiences and progress of children and young people: good

The child’s bedroom is personalised to reflect their interests and includes photographs of their family, promoting a sense of ownership and belonging. However, the room was observed to be untidy and in need of cleaning. The living areas contain numerous signage, making the communal space appear institutional. This detracts from a homely feel.

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Overall experiences and progress of children and young people: good

The child is registered with all essential health services such as a GP and dentist. The staff discuss any health concerns and the importance of a healthy diet while developing their relationship with the child. The staff share any setbacks with mental health professionals helping to gradually improve the quality of their growing, nurturing connection with the caring team.

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Overall experiences and progress of children and young people: good

Staff support the child’s emotional wellbeing. They use technology, art and music to build rapport with the child. As a result, the child has been able to make meaningful relationships with the staff and to reach out to them to ask for help.

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Overall experiences and progress of children and young people: good

Staff help the child to spend time with their family by taking them for regular visits, ensuring that these meaningful relationships are maintained and developed. Inspection report for children’s home: 2794965 4

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How well children and young people are helped and protected: good

Staff demonstrate a good understanding of the child’s risks and vulnerabilities. Leaders and managers have established effective systems to regularly review care plans, risk assessments and safety plans, ensuring staff receive clear guidance on how to meet the child’s needs. Any updates are communicated promptly to the team, providing staff with the information and guidance required to safeguard the child effectively.

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How well children and young people are helped and protected: good

Staff use child-led activities to build positive connections and support the child to express themselves. Staff are aware of the protocols to follow when children go missing and managers notify all relevant professionals in the expected timescales. Staff continue to make attempts to reach out to the child until they return. When the child returns, staff carry out wellbeing checks and support the child to settle back into their routines. The frequency of missing episodes have reduced. Staff talk to the child in one-to-one sessions about how to keep safe. Physical intervention is not used.

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How well children and young people are helped and protected: good

Staff recognise the importance of room searches as a safeguarding measure and carry them out only when required to ensure the child’s safety. Any concerns identified are promptly communicated to relevant professionals. Staff provide the child with appropriate support following the search and help them to understand how to reduce risks and keep themselves safe.

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How well children and young people are helped and protected: good

The staff listen to the child and seek feedback from them. The staff have ensured that the child knows how to raise a complaint. Leaders and managers ensure any learning from complaints is shared across the staff team to improve the quality of care for children.

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How well children and young people are helped and protected: good

Overall, leaders and managers operate safer recruitment practices and they complete most checks. However, gaps in employment history are not consistently explored, which limits the manager’s insight into employees’ previous work history. The staff benefit from induction and mandatory training to help them to understand their responsibilities, the service and support the child.

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The effectiveness of leaders and managers: good

At the time of the inspection, the home had a new manager who has applied to register with Ofsted. Within a short timeframe, the manager has ensured staff have access to relevant training and has identified additional areas to further equip the staff with the skills they need to care safely for children. As a result, the staff are confident to meet the needs of this child and any future children.

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The effectiveness of leaders and managers: good

Leaders and managers support staff to work effectively with multi-agency professionals and any decisions made for the child are done in collaboration. Where needed, the manager has escalated safeguarding concerns to professionals in a timely manner, and this has resulted in keeping the child safe. The manager had made arrangements for an Inspection report for children’s home: 2794965 5 independent advocate to provide the child with an opportunity to express their views autonomously.

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The effectiveness of leaders and managers: good

Leaders and managers have a clear understanding on the home’s strengths and areas for development. Leaders and managers share a positive working relationship and have futuristic plans towards the development of the home focusing on staffing and remain committed on keeping the best interest of the child. The home’s ethos and values are shared with their workforce who are also committed towards caring for new children.

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The effectiveness of leaders and managers: good

Leaders and managers ensure there are regular team meetings, which offer staff the opportunity to share information and raise concerns. Staff are provided with regular supervision, which they find beneficial and supportive with their professional and personal development. Staff feel well supported by the leaders and managers to provide effective care for the child. Inspection report for children’s home: 2794965 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home;

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a) (3)(d))

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Requirement Due date

In particular, the registered person must ensure they can demonstrate that any gaps in employment history are fully explored and documented and that the information can be made available when requested. 21 September 2026

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Recommendations

 The registered person should ensure that staff provide a nurturing environment and seek to meet the child’s basic needs in the way that a good parent would. Staff will need to support children in maintaining a clean bedroom. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.7)  The registered person should review the use of signs and ensure that a homely environment is maintained. Any broken skirting boards are replaced within a timely manner, to provide a domestic, rather than institutional, impression. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9) Inspection report for children’s home: 2794965 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2794965 8

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Children’s home details

Registered provider address: 118a Barking Road, Royal Victoria Docks, London E16 1EN

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Inspector

Nirmal Gracian, Social Care Inspector Inspection report for children’s home: 2794965 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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