Children's Home run by One Home UK Care Limited in Nottinghamshire

Inspection report for children’s home: 2801305 1 Registered provider: One Home UK Care Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is privately owned. It provides care for one child who may have social or emotional difficulties. At the time of the inspection, one child was living at the home. The child provided their views and contributed to the inspection.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Overall judgement at last inspection: good

p.1

outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2801305 2

p.1

Inspection date Inspection type Inspection judgement

29/04/2025 Full Good Inspection report for children’s home: 2801305 3

p.2

Summary of findings

The child is settled, thriving and making excellent progress and enjoys living at the home. The manager and staff have significantly contributed to improving the child’s outcomes and experiences. This has resulted in the child making exceptional progress in their physical and emotional wellbeing. The child and staff have developed strong bonds, which has further contributed to the child’s excellent progress. The child’s risks and vulnerabilities are understood by the manager and staff and managed highly effectively. The child is encouraged to develop confidence and make positive memories through meaningful experiences and opportunities.

p.3

Summary of findings

Strong leadership, reflective care practice and staff who are committed to the child have created a stable, nurturing and aspirational environment where the child feels safe, valued and supported. Feedback from external professionals is overwhelmingly positive and consistently highlights the positive impact that the manager and staff have had on the child’s life.

p.3

Overall experiences and progress of children and young people: outstanding

The home is kept to an extremely high standard and is welcoming, comfortable and designed to reflect the child’s interests and activities. For example, the child has a designated craft room to enable them to pursue their interests. Photos displayed throughout the home celebrate the child’s achievements, activities, time spent with family and relationships with staff, adding to the feel of a loving family home.

p.3

Overall experiences and progress of children and young people: outstanding

The child has made exceptional progress since moving to the home. They have developed trusting relationships with staff, which have had a life-changing impact on their emotional wellbeing and overall health. Staff support the child to understand and manage their feelings. Through regular key-work discussions and meetings, the child is encouraged to voice their opinions, ideas and views. These are acted on by the manager and staff, ensuring the child is fully involved in all aspects of their care planning. This has led to the child developing confidence, and they now have positive aspirations for the future.

p.3

Overall experiences and progress of children and young people: outstanding

The child spoke positively about their experiences and said they have enjoyed a range of activities, including going to festivals and on walking trips. These opportunities have enabled the child to pursue their interests and enjoy positive experiences with staff. The child described having good relationships with the core staff members, highlighting the care, support and commitment they have received.

p.3

Overall experiences and progress of children and young people: outstanding

The manager listened to the child when they said they felt unsettled by changes to the staff team. The child explained that they found these changes difficult and did not always understand why staff left. The manager responded immediately to these concerns through workforce development and recruitment planning, aimed at improving Inspection report for children’s home: 2801305 4 continuity, consistency and stability of care. The child has remained central throughout the recruitment of staff to enable them to feel more confident.

p.3

Overall experiences and progress of children and young people: outstanding

The staff and manager have supported the child in attending college. The child has made excellent progress in education and recently sat GCSE exams. They now aspire to attend university, reflecting the significant progress they have made since moving to the home and their growing confidence in achieving future goals.

p.4

Overall experiences and progress of children and young people: outstanding

The child knows how to make a complaint and demonstrates confidence in accessing the home’s complaints process, if required. They have previously made a complaint. Although the complaint was unrelated to the home, staff actively advocated on the child’s behalf and ensured that their views were appropriately represented.

p.4

Overall experiences and progress of children and young people: outstanding

Staff recognise the importance of the child spending time with family members. They have supported the child in strengthening relationships with their parent and family members. The child regularly spends time with family members, which has helped them maintain a strong sense of identity. Staff provide the child’s parent with weekly updates on their child’s progress and experiences. The parent reported that their child has made significant progress since moving to the home and described the manager as responsive and supportive. The parent said, ‘They [the manager and staff] have been amazing at addressing the health concerns for my child. They have done a really good job.’

p.4

How well children and young people are helped and protected: outstanding

Safeguarding is integral to the everyday care practice in the home. Staff and managers understand the child’s risks and vulnerabilities and manage these effectively. These risks have considerably reduced over time. Care planning for the child is of an exceptionally high standard. Staff are guided by detailed, child-centred plans that provide a clear understanding of the child’s journey, individual needs and support requirements. They work closely with specialist services to develop a shared understanding of concerns, ensuring that identified risks are managed consistently and effectively.

p.4

How well children and young people are helped and protected: outstanding

Staff have a strong understanding of the home’s therapeutic model of care and adapt it to the child’s individual needs, ensuring support is tailored and effective. A therapeutic professional said that the staff have provided the child with emotional security, which has positively impacted their emotional wellbeing. As a result, the child feels emotionally safer and has been able to develop and invest in meaningful relationships. This has been crucial to helping the child settle and make progress.

p.4

How well children and young people are helped and protected: outstanding

The child identifies trusted adults and staff who they have been able to talk to about any worries or concerns they might have. The number and skills of staff supporting the child are consistently high. They have staff who are nurturing and supportive and have a deep understanding of the child, which helps keep them safe. Inspection report for children’s home: 2801305 5 The manager completes detailed and highly effective risk assessments that are individual to the child. These assessments are kept under constant review and amended to reflect any changes in the child’s circumstances.

p.4

How well children and young people are helped and protected: outstanding

The child is receiving excellent support to develop their independence. They are actively involved in planning for their future. They have been able to express their views about the plans, which have been listened to and acted on. Regular multi-agency meetings provide effective coordination and oversight of the child’s independence plan.

p.5

How well children and young people are helped and protected: outstanding

The manager responds appropriately and swiftly to any concerns in relation to staff conduct issues. The manager refers concerns to the appropriate safeguarding professionals and works collaboratively with them to investigate any concerns. They maintain well-organised records that clearly document actions taken, agencies contacted and the outcomes of investigations.

p.5

The effectiveness of leaders and managers: outstanding

A highly committed and experienced manager leads the home. She provides strong leadership and places the needs of the child first. She has high aspirations for the child and is relentless in pursuing the very best outcomes for them. The manager is reflective and she has developed a learning culture underpinned by theory and research.

p.5

The effectiveness of leaders and managers: outstanding

The manager and deputy manager are exceptional role models for staff and the child. They are highly valued by the team and have created a culture of transparency and being open and available. They have commissioned therapeutic services to support the staff, including attending team meetings. This supports professional discussions and helps staff deepen their understanding of the child’s needs.

p.5

The effectiveness of leaders and managers: outstanding

The management team actively recognise and celebrate staff achievements. Staff participate in a team member of the month award, with the child also contributing to the vote. This helps staff feel valued and appreciated. Staff spoke positively about the supportive culture and the opportunities to learn and develop, and they enjoy their work.

p.5

The effectiveness of leaders and managers: outstanding

The manager invests significantly in staff. Staff receive excellent support, benefit from ongoing development opportunities and can progress within the organisation, as evidenced by several internal promotions. The culture of high expectations and continual learning helps staff feel confident and skilled in supporting the child’s progress.

p.5

The effectiveness of leaders and managers: outstanding

External professionals consistently speak highly of the care provided. They recognise the exceptional progress the child has made and attribute this, in part, to the strong leadership and quality of support provided by the team. One professional said, ‘I have been massively impressed, time and time again, by the ethos that the manager, deputy manager and the team base their work on.’

p.5

The effectiveness of leaders and managers: outstanding

No recommendations or statutory requirements have been made at this inspection. Inspection report for children’s home: 2801305 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2801305 7

p.6

Children’s home details

Registered provider: One Home UK Care Limited

p.7

Children’s home details

Registered provider address: Burley Heyes, Arley Road, Appleton, Warrington WA4 4RS

p.7

Inspector

Sarah Tilbury, Social Care Inspector Inspection report for children’s home: 2801305 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8