Bright Horizons Court Oak Day Nursery and Preschool

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 29 July 2026, the provider notified us about matters relating to concerns about children's safety and welfare. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of any significant event.

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Summary of outcome

On 6 August 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n implement effective safeguarding policies and procedures to ensure that any concerns about children's safety and welfare are acted upon immediately

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Summary of outcome

n ensure that staff receive appropriate safeguarding training to understand their roles and responsibilities to whistle blow or escalate any concerns they may have about a child's safety or welfare

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Summary of outcome

n ensure that any possible child protection issues or concerns are reported immediately in line with local reporting procedures.

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Summary of outcome

On 27 August 2026, the provider responded to the actions set. On 28 August 2026, we carried out a regulatory visit to check compliance with the actions. We found that the provider had improved their knowledge and understanding of safeguarding, including all staff completing additional safeguarding training. With this refreshed knowledge, the provider has ensured that staff are confident and demonstrate a thorough understanding of how and when to report and escalate concerns. Staff have undertaken further training to strengthen their confidence in challenging practice where necessary and taking appropriate action to safeguard children. The provider has also amended their safeguarding monitoring procedures where necessary. These changes to procedures and updates to training means that children are safeguarded. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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