Children's Home run by Supercare Residential Ltd in East Sussex

Inspection report for children's home: 2839443 1 OFSTED USE ONLY

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Registered provider: Supercare Residential Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in June 2025 and is privately owned. It provides care for up to 4 children with learning difficulties.

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Information about this children’s home

At the time of this inspection, one child was living at the home.

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Information about this children’s home

The manager has been registered with Ofsted since February 2026.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 25 September 2025

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good

Overall judgement at last inspection: inadequate

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good

Enforcement action since last inspection : Following the inspection in September 2025, when the home was judged inadequate, inspectors returned for one day in October 2025 to gather additional evidence. After that return visit, the home was issued with a suspension notice. In January 2026, a monitoring visit was carried out. It was found that sufficient progress had been made and the suspension was lifted. Inspection report for children's home: 2839443 2 OFSTED USE ONLY

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Inspection date Inspection type Inspection judgement

25/09/2025 Full Inadequate Inspection report for children's home: 2839443 3 OFSTED USE ONLY

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Summary of findings

Leader and managers have made clear and measurable changes since the last inspection. A plan for a child moving into the home was well thought through, and staff are highly trained and skilled to meet their needs. The child has made good progress in a short space of time and is enjoying a variety of activities.

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Summary of findings

Supervisions and team meetings are a reflective space for staff, with learning at the forefront. There is an honest and open culture which the registered manager has worked hard to create. Interventions are rare and positive behaviour support strategies have supported in reducing the frequency and duration of incidents.

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Overall experiences and progress of children and young people: good

In a short space of time since moving into the home, the child has made notable progress. They have a wider vocabulary and can form simple sentences. Staff have worked collaboratively to give the child a way to communicate, using pictures to aid choices and to gather views, wishes and feelings. A social worker said, ‘The difference already is incredible.’

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Overall experiences and progress of children and young people: good

The child is accessing a wide range of activities both in the home and the wider community. They are supported closely by staff who know them well and are responsive to their needs and communication style. The child has fun, going swimming, engaging in sensory play, feeding the ducks, going to safari parks and on beach walks and long car journeys.

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Overall experiences and progress of children and young people: good

Staff implement a strong and consistent approach with the child. They work with sensitivity to help the child understand clear expectations and boundaries. Because of this, incidents are reducing in frequency and duration.

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Overall experiences and progress of children and young people: good

Time with family is well supported and encouraged by staff, in a way that is best suited to the needs of the child. Those around the child are kept updated on their daily life. Staff work well with the wider network to support collaborative decision-making. One parent said they appreciate the transparency and professionalism of staff in the home.

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Overall experiences and progress of children and young people: good

Staff take pride in their work and say the home feels like a family. Staff said they enjoy coming to work and are bursting with pride when talking about the achievements the child has made already. This shows the child is supported by staff who genuinely care and have built positive relationships.

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Overall experiences and progress of children and young people: good

The child is now accessing education. This has been introduced sensitively in a way that best meets the child’s needs. Staff understand the child’s health needs. They are supported to make healthier choices and engage in regular physical activities. Because of this, there has been an improvement in the child’s overall wellbeing. Inspection report for children's home: 2839443 4 OFSTED USE ONLY

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Overall experiences and progress of children and young people: good

The child’s independence skills are increasing. Staff encourage greater levels of independence in everyday tasks, particularly around self-care. The child is being supported to develop these skills and can now complete many self-care tasks with minimal adult support. This helps keep the child safe.

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Overall experiences and progress of children and young people: good

Staff planned a thorough and tailored move into the home for the child. They completed a comprehensive assessment and matching process, ensuring the home was suitable and the staff suitably equipped. Because of this, the child has settled quickly. A social worker said, ‘The move couldn’t have been better.’

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How well children and young people are helped and protected: good

Staff understand the risks for the child and have a good knowledge of how to keep them safe. They are adaptive and responsive to the child’s needs and changes in behaviour and have built positive relationships with the child, which has led to a greater understanding of behaviours. Because of this, the child is able to access the community and engage in activities when they were previously not able to do so.

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How well children and young people are helped and protected: good

There are clear strategies in place to support the child. Positive behaviour support plans are regularly reviewed and updated. These include clear and consistent boundaries for the child and ways of ensuring these are implemented at the child’s level of understanding. Good communication and handovers ensure there is consistency through the day and at night. Physical intervention is rarely needed to manage incidents safely.

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How well children and young people are helped and protected: good

The child is supported by a highly skilled team; they are recruited safely and have appropriate training. A reflective culture that prioritises learning means that the staff team regularly share strategies and approaches that are working well. As a result, the child benefits from an evolving care plan that is reflective of their needs.

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How well children and young people are helped and protected: good

There are clear policies in place to manage allegations. Staff feel confident to raise concerns about practice and these are taken seriously by leaders and managers. When this has happened, concerns have been appropriately investigated and lessons learned have been reflected on to improve practice.

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The effectiveness of leaders and managers: good

This home is led by a dedicated registered manager; she is a strong advocate for children. She has reflected on past experiences in an open and honest way, using them as key learning points for the direction of the home. This has created an open, honest and reflective culture in the home.

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The effectiveness of leaders and managers: good

Two knowledgeable and equally dedicated deputy managers help the registered manager provide consistent and clear oversight of the home at all times. Staff said they feel well supported in their jobs and that they are proud to be part of the ‘family’ at the home. Inspection report for children's home: 2839443 5 OFSTED USE ONLY

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The effectiveness of leaders and managers: good

Supervisions are held regularly, along with reflective sessions and team meetings. There is a clear culture of using lessons learned and reflective practice. Leaders and managers are open to feedback from the team and allow them autonomy to make suggestions and decisions. Staff said they feel valued in their roles.

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The effectiveness of leaders and managers: good

Leaders and managers are child centred. All decisions made in the home reflect the needs of the child and staff regularly seek the views of the child. Staff offer them choices and use picture communication to support their decisions. Because of this, the child has settled quickly into the home.

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The effectiveness of leaders and managers: good

Leaders and managers work closely with parents and the wider network around the child. They regularly consult with parents and social workers to ensure the best possible resources are available for the child. Leaders and managers advocated effectively to secure the resources to increase staffing to better support the child’s needs.

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The effectiveness of leaders and managers: good

All requirements from the previous inspection have been met and no new requirements or recommendations were made as a result of this inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2839443 6 OFSTED USE ONLY

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Children’s home details

Registered provider: Supercare Residential Ltd

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Children’s home details

Registered provider address: 2-4 Packhorse Road, Gerrards Cross SL9 7QE

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Inspector

Emma Blake, Social Care Inspector Inspection report for children's home: 2839443 7 OFSTED USE ONLY

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Inspector

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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