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Early years · Early years complaint outcome

Stepping Stones

Inspected 18 Aug 2026 · URN EY221441

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Summary

No overall grade in this framework

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  • Inspection datesingle source

    18 Aug 2026

  • URN verified

    EY221441

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Page 1 of the report

Deep dive

What this report says

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Tone of the report

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−52Criticalmore positive than 44% of reports of this type

In line with other reports of this type.

Praiseimprovedtimely
Criticismconcernsfailed

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 5 August 2026, we received concerns that the provider was not meeting requirements relating to suitable people; safeguarding policies and procedures; concerns about children's safety and welfare; risk assessment and changes to be notified to Ofsted.

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Summary of outcome

On 13 August 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued an action for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n where policies and procedures are updated, including risk assessment procedures, ensure staff have timely and easy access to those in order to support their practice.

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Summary of outcome

We also issued an initial warning letter to the provider as they had failed to notify Ofsted of a significant event.

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Summary of outcome

On 24 August 2026, the provider responded to the action set. We found that the provider has improved their procedure for the prompt sharing of any updated risks assessments and policies with all staff. We are satisfied the provider has met the action raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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