Children's Home run by Resolute Care in Derby

Inspection report for children’s home: 2822461 1 Registered provider: Resolute Care

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Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in January 2025 and is operated by a private company. The home is registered to provide care for up to 3 children with social and emotional difficulties.

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Information about this children’s home

There is a suitably qualified registered manager in post.

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Information about this children’s home

At the time of the inspection, there were 3 children living in the home. All 3 children were spoken with as part of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected good

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2822461 2

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Inspection date Inspection type Inspection judgement

24/06/2025 Full Good Inspection report for children’s home: 2822461 3

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Summary of findings

Children make excellent progress and have access to a range of opportunities. The therapeutic approach to their care shines through all aspects of staff practice, leading to secure and trusting relationships with the children. Staff know the children exceptionally well. Outstanding care is provided by the registered manager and staff. The registered manager understands the children and their specific, individual needs. She leads by example, including in day-to-day practice and at a strategic level.

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Overall experiences and progress of children and young people: outstanding

The registered manager and staff have created an incredible home for children. Children all spoke very positively about living in this home. Staff know the children exceptionally well and children flourish as a result of the excellent care they receive from a dedicated and skilled staff team.

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Overall experiences and progress of children and young people: outstanding

Children live in a warm and welcoming family home that is decorated and finished to a high standard. There are photos of the children throughout the home. The children have personalised their rooms to reflect their own interests and preferences. All children are relaxed in the home and enjoy their own spaces as well as the communal areas.

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Overall experiences and progress of children and young people: outstanding

Children have plenty of opportunity to share their wishes and feelings. This includes ‘chit chats’, ring-fenced one-to-one time and monthly meetings with the registered manager. Children enjoy busy and active lifestyles and are supported to try new things. One child is learning to play a musical instrument, and another has recently undertaken a charity run. This helps to build children’s confidence and self-esteem. Choice of activities, holidays and food all have input from children.

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Overall experiences and progress of children and young people: outstanding

‘Chit chats’ and the focused solo time with staff cover a range of topics. These informal conversations cover educational or general topics, or other issues pertinent to children. For example, staff and the registered manager help children to better understand their identity. This includes supporting them with their preferred methods of communication, understanding their life history or any diagnosis they may have. This is always done in a child-focused and research-informed way.

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Overall experiences and progress of children and young people: outstanding

Children’s relationships with families and friends are central to their identity. Arrangements for time with family and friends are made in a creative and child-focused way. This includes ensuring children have links to wider family and any brothers or sisters who may also be in care. Two children are now able to spend more time with wider family than they have done previously, because their positive time together has been prioritised and well supported. When children have experienced the loss of close family members, the registered manager and staff have dealt with this sensitively and empathetically, ensuring specialised support is available to them. Inspection report for children’s home: 2822461 4 All the children are engaged in education. When one child started secondary school, they benefited from a detailed transition plan to support this change. This included considered introductions to new professionals and a number of visits to the school. Another child

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Overall experiences and progress of children and young people: outstanding

who has been out of education for a significant period of time is now attending regularly and recently sat their GCSE exams. One education professional said, ‘It’s refreshing to work with such professional people.’ Another said, ‘I am so complimentary. They are absolutely fantastic, and stand apart from other homes.’

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Overall experiences and progress of children and young people: outstanding

Children are registered with the health services that they need and staff help them to attend all routine health and medical appointments. The registered manager and staff advocate well for the children, to ensure that they get any assessments and support they need.

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Overall experiences and progress of children and young people: outstanding

Records of children’s day-to-day experiences are detailed and captured in a creative way. This includes using photos in children’s records and plans. In-depth key-work sessions take place with the children. These sessions link to the child’s overall plans and are therapeutically informed to best meet their needs. Examples include ‘comic-based’ conversations with children. All staff are involved in this approach, working consistently to the same high standard.

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How well children and young people are helped and protected: good

The registered manager and staff have a clear understanding of the risks for each of the children. Children said they feel safe living in this home. Concise and focused risk management plans support the staff in their work with children. The assessments are reviewed and updated to ensure that they remain current.

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How well children and young people are helped and protected: good

When children go missing, staff respond promptly, trying to look for the child and make contact with them, as well as alerting relevant professionals. When a child returns home, staff offer support and work with the child to understand their experiences. The registered manager maintains oversight of missing incidents, looking for patterns or themes which may emerge. All children have appropriate missing plans in place, and staff know the actions they should take if children go missing. Return home interviews take place and any learning from these interviews is shared with involved professionals.

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How well children and young people are helped and protected: good

When children have used substances, staff respond efficiently and with care, seeking to educate and help children to make safe and informed choices. There is a strong emphasis on proactive work with children, including highly effective key-working sessions. Safety work is reflected in a range of formats, including sharing relevant information and support via the child’s phone. The work is informed by professionals or online specialists.

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How well children and young people are helped and protected: good

Staff support children in an age-appropriate way to have safe access to phones and electronic devices. There are suitable levels of security and oversight by staff for each child. Staff are consistent in applying the rules for safe internet use and have addressed any identified concerns appropriately to ensure that children are safe. Inspection report for children’s home: 2822461 5 Staff work in a child-focused and relational way. As a result, there has only been one physical intervention since the last inspection. Staff use their positive relationships with children and approved de-escalation techniques to prevent challenging situations from escalating. Records of the intervention are clear and demonstrate the strategies used to de-escalate, and include oversight from the registered manager. The child was spoken with and given the opportunity to reflect and share their feelings afterwards.

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How well children and young people are helped and protected: good

Safeguarding professionals say there are positive relationships between the staff and children, and that this has led to a reduction in the children’s risks. Since the last inspection, there have not been any allegations against staff or complaints made to the registered manager. The children have access to an independent advocate who visits the home regularly. The advocate said children have good relationships with the staff, adding, ‘I am always happy when children are moving to one of these [the organisation’s] homes.’

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The effectiveness of leaders and managers: outstanding

There is an experienced and suitably qualified registered manager in place, who is aspirational for the children in her care. She is creative and ensures that all children benefit from individualised care and that there is a therapeutic approach to working with children. This is threaded throughout everything they do and is a key strength of the home.

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The effectiveness of leaders and managers: outstanding

Staff are knowledgeable, skilled and motivated to make a positive difference to children’s lives and ensure that this home is a place where children want to live. The registered manager and staff spoke positively about the children, knowing about their lives and past experiences in fine detail. There was extremely positive feedback from external professionals about the registered manager and staff. One professional said, ‘The registered manager understands what is going on. There is a lovely relationship with [name of child] and the staff.’

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The effectiveness of leaders and managers: outstanding

Staff are positive about working in this home. One staff member stated, ‘I just love being at [name of home], I think it’s lovely. It’s brilliant, I love the children and everyone here is lovely.’ Staff receive high-quality supervision each month which is focused, reflective and supportive. Supervision supports staff development, through the review of actions and setting new targets. Elements of supervision include research-informed discussion, which feeds into the skilled work with children and how staff understand these interactions.

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The effectiveness of leaders and managers: outstanding

Team meetings are well attended and support staff in their work. Meetings consider a range of topics and issues and promote discussion and awareness among staff. There is clear evidence of how the team meetings and the therapeutic approach inform work with the children.

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The effectiveness of leaders and managers: outstanding

Staff have access to a comprehensive training offer. This includes training specific to the individual needs of the children, as well as modules that consider the wellbeing of staff, recognising the emotional impact of their role. The workforce development plan is linked Inspection report for children’s home: 2822461 6 to the needs of children living in the home and is reviewed regularly by the registered manager. This ensures that the workforce can meet the needs of the children, while also highlighting areas for ongoing development.

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The effectiveness of leaders and managers: outstanding

There are in-depth quality assurance processes in place. The registered manager completes monthly audits which highlight how practice has positively impacted children. She fosters a culture among the staff team of continuous learning and review and encourages staff to contribute to audits. Other managers from the organisation also carry out audits in this home. This promotes learning internally and across the organisation and feeds into the ongoing development and continuous improvement of the care for children.

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The effectiveness of leaders and managers: outstanding

No requirements or recommendations were made during this inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2822461 7

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Children’s home details

Registered provider address: Unit 27, Trent South Industrial Park, Little Tennis Street, Nottingham NG2 4EQ

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Inspector

John McDonnell, Social Care Inspector Inspection report for children’s home: 2822461 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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