Early years · Early years complaint outcome
Sotiriou, Sarah Vicki
Summary
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- Inspection datesingle source
24 Jul 2026
- URN verified
2514964
Deep dive
What this report says
In plain English
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Tone of the report
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How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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- We suspended the provider's registration on 16 July 2026 because we believe children may be at risk of harm. p.2
- Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. p.2
- We are satisfied that the identified risk of harm to children has been removed. p.3
Next steps
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- All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. p.1
- ensure that children are always within sight and hearing of a childminder or assistant whilst eating, where possible, the childminder or assistant should sit facing children whilst they eat p.1
What the report dwells on
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Anatomy of the report
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- Pages
- 3
- Words of findings
- 902
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 48, typical 42
- Average sentence
- 18 words
- Next steps
- 2
- typical 1
- Hedged sentences
- 2%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
p.1
Summary of outcome
On 6 May 2026 we received concerns that the provider was not meeting requirements relating to training, support and skills; staff: child ratios; health, food and drink; safety and suitability of premises, environment and equipment and information and record keeping.
p.1
Summary of outcome
On 16 July 2026, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
p.1
Summary of outcome
n ensure staffing arrangements meet the needs of all children to ensure their safety
p.1
Summary of outcome
n ensure that children are always within sight and hearing of the childminder and/or assistants
p.1
Summary of outcome
n ensure that ratio requirements are maintained to support the safety and care of the children
p.1
Summary of outcome
n ensure that children are always within sight and hearing of a childminder or assistant whilst eating, where possible, the childminder or assistant should sit facing children whilst they eat
p.1
Summary of outcome
n ensure a written record of accidents or injuries and first aid treatment is maintained and that parents are informed of any accident or injury on the same day as, or as soon as reasonably practicable after
p.1
Summary of outcome
n ensure that sleeping children are frequently checked to ensure that they are safe, this includes ensuring that cots and bedding are in good condition and suited to the age of the child, and that babies are placed down to sleep safely in line with the latest government safety guidance n ensure that all reasonable steps are taken so that children are not exposed to risks; this specifically refers to the safe management of the slide and trampoline
p.1
Summary of outcome
n ensure records are easily accessible and available
p.2
Summary of outcome
n ensure that a daily record of the names of the children being cared for on the premises, their hours of attendance, and the names of each child's key person (if this is not the childminder themselves) is maintained at all times.
p.2
Summary of outcome
We suspended the provider's registration on 16 July 2026 because we believe children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against a suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.
p.2
Summary of outcome
On 31 July 2026 we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at their last regulatory event.
p.2
Summary of outcome
We found that the provider had improved their management of their staffing arrangements to help ensure that the appropriate adult to child ratio is always maintained. This helps to ensure that children are always safely supervised and are always within sight and hearing of staff. In addition, the provider has improved the children's sleeping arrangements, this includes having appropriate beds and cots to support children's comfort and safety. In addition, an adult is now always present when children are sleeping. The provider has taken action to improve safer eating arrangements by making sure that children are always supervised when they are eating. The provider has improved their knowledge and understanding of managing risks. This has included carrying our research on their resources to ensure that children only use resources that are safe and suitable for their age and stage of development. The provider has also reviewed staff deployment to ensure that children are
p.2
Summary of outcome
always supervised when using outdoor physical equipment. The provider has taken action to review their management of children's attendance. They now understand why it is important to maintain an accurate record of attendance to support keeping children safe. The provider has improved their record keeping, this includes having easily accessible information about all of the children who are being cared for. This helps to ensure the safe management of the setting. We are satisfied the provider has met the safeguarding and welfare actions raised.
p.2
Summary of outcome
On 10 August 2026, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures and suitable people.
p.2
Summary of outcome
On 12 August 2026, we carried out a regulatory telephone call. We found the provider was meeting requirements in relation to the concerns raised. However, we found new areas of concern. This was in relation to the recording of medication administered to children. The provider took immediate action to rectify this matter.
p.2
Summary of outcome
On 12 August 2026, we lifted the suspension because the provider took appropriate action to deal with the matters that led to the suspension. We are satisfied that the identified risk of harm to children has been removed. The provider is still registered with Ofsted.
p.3
Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
p.3
Publication of complaints
We publish details of complaints on our website for a period of five years.
p.3
Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
p.3
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