Children's Home run by Careright Ltd in Bolton

Inspection report for children’s home - monitoring visit: 2845325 1 Registered provider: Careright Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and registered to provide care for up to 3 children who may be experiencing social and emotional difficulties.

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Information about this children’s home

There were no children living at the home at the time of the inspection. The home is currently suspended.

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Information about this children’s home

The registered manager left their role in March 2026. A new manager is in post and has submitted an application to register.

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This monitoring visit

This home was judged inadequate at a full inspection on 28 and 29 April 2026. Due to significant shortfalls in safeguarding practices, Ofsted took the decision to suspend the home on the second day of inspection.

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This monitoring visit

This visit was carried out to monitor the action taken by the provider to address the concerns identified within the suspension notice.

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This monitoring visit

A new manager and responsible individual are in post and have submitted their respective applications to Ofsted. However, shortfalls continued to be identified within safer recruitment practices. Concerns raised within one reference have not been suitably explored, other references have failed to be verified, and not all newly recruited staff have the relevant DBS information within their personal recruitment files.

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This monitoring visit

Leaders and managers have taken some steps to identify the gaps in staff training and some staff have plans to revisit anti-ligature and first-aid training. However, not all staff have completed additional training and the learning and reflection completed with staff is limited. In addition, leaders and managers have not used team meetings to revisit safeguarding issues identified at the last inspection, including allegation Inspection report for children’s home - monitoring visit: 2845325 2 management and physical intervention. This is a missed opportunity for staff to reflect, learn lessons and strengthen their practice.

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This monitoring visit

Since the last inspection, Leaders and managers have completed supervision sessions with staff. However, these sessions do not focus on the shortfalls identified at the last inspection. As a result, staff are not appropriately supported to reflect on their practice or identify learning that would assist improvement or professional development.

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This monitoring visit

Some areas of the home have been redecorated, and broken items have been fixed. However, paintwork is not always completed to a high standard, and stains remain on communal walls and on areas of carpet such as in a child’s bedroom. Additionally, locks on communal doors have not been replaced.

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This monitoring visit

The manager has not completed a quality of care review and has not updated the statement of purpose to reflect changes in the home. As a result, two further requirements were raised at this visit. The remaining requirements regarding areas of concern raised at the full inspection were not considered during this visit. They remain in place and will be reviewed at the home’s next inspection.

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This monitoring visit

Following this visit, a case review decision resulted in a further suspension notice being issued for the provider. Inspection report for children’s home - monitoring visit: 2845325 3

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Inspection date Inspection type Inspection judgement

28/04/2026 Full Inadequate Inspection report for children’s home - monitoring visit: 2845325 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health; and 28 May 2026 Inspection report for children’s home - monitoring visit: 2845325 5 that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(v)(vi)(vii)(b)(d)(e))

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Requirement Due date

Specifically, the registered person must ensure that:

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Requirement Due date

staff have the skills, knowledge and understanding of how to keep children safe in conjunction with the child’s known risks and plans;

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Requirement Due date

staff take swift action in order to keep children safe in accordance with the child’s assessed risks and plans;

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Requirement Due date

any broken items in the the home are fixed without delay.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; 28 May 2026 Inspection report for children’s home - monitoring visit: 2845325 6 demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and

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Requirement Due date

feedback on the experiences of children, including complaints received; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e)(f)(g)(i)(ii)(h))

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Requirement Due date

Specifically, the registered person must ensure that:

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Requirement Due date

staff are trained effectively and have the knowledge and skills required to care for a child.

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Requirement Due date

there are sufficient staffing levels so that any necessary changes to staffing can be made without compromising the care of the child;

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Requirement Due date

there are effective monitoring and review systems in place to ensure that the care of the child is safe and appropriate.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

treat each child with dignity and respect; 28 May 2026 Inspection report for children’s home - monitoring visit: 2845325 7 provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background;

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Requirement Due date

help each child to understand and manage the impact of any experience of abuse or neglect;

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Requirement Due date

help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult;

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

provide to children personal items that are appropriate for their age and understanding; and

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Requirement Due date

make decisions about the day-to-day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home; (Regulation 6 (1)(a)(b) (2)(a)(b)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(ix)(c)(i)(ii))

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Requirement Due date

Specifically, the registered person must ensure that:’

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Requirement Due date

staff use effective training, knowledge and skills to safely care for the child and promote their welfare;

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Requirement Due date

staff appropriately support the child to keep safe with empathy and consistent care and understanding;

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Requirement Due date

the home environment, including the child’s bedroom, is welcoming and furnished to a high, appropriate standard, including children’s personal belongings.

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Requirement Due date

Restraint in relation to a child is only permitted for the purpose of preventing—

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Requirement Due date

injury to any person (including the child); 28 May 2026 Inspection report for children’s home - monitoring visit: 2845325 8 serious damage to the property of any person (including the child); or

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Requirement Due date

a child who is accommodated in a secure children’s home from absconding from the home.

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Requirement Due date

Restraint in relation to a child must be necessary and proportionate. (Regulation 20 (1)(a)(c) (2))

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Requirement Due date

Specifically, the registered person must ensure that any use of physical intervention is only used as a last resort to keep the child and others safe.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2) (3)(a)(b)(d))

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Requirement Due date

Specifically, the registered person must ensure that all staff have safer recruitment checks in place. 28 May 2026

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Requirement Due date

the privacy of children is appropriately protected. (Regulation 21 (1)(a))

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Requirement Due date

Specifically, the registered person must ensure that staff respect the child’s privacy and do not share or discuss the child’s information on personal devices. 28 May 2026

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Requirement Due date

An individual may only carry on a children’s home if the individual satisfies the requirements in paragraph (5). 28 May 2026 Inspection report for children’s home - monitoring visit: 2845325 9 An organisation may only carry on a home if—

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Requirement Due date

each director of the organisation, except for a director who is the responsible individual, who is involved in the carrying on of a home by that organisation satisfies the requirements in paragraph (6);

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Requirement Due date

the individual is of integrity and good character; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of the matters in paragraphs 1 and 3 to 6 of Schedule 2. (Regulation 26 (1) (4)(i) (6)(a)(b))

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Requirement Due date

Specifically, the registered person must ensure that any directors involved in the running of the home have the required checks and documentation in place to do so.

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Requirement Due date

The registered person must prepare and implement a policy ("the behaviour management policy") which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children’s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home

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Requirement Due date

The registered person must keep the behaviour management policy under review and, where appropriate, revise it.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration; 28 May 2026 Inspection report for children’s home - monitoring visit: 2845325 10 details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (1)(a)(b) (2) (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)(i)(ii)(c))

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Requirement Due date

Specifically, the registered person must ensure that:

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Requirement Due date

staff understand how to appropriately and safely manager behaviour;

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Requirement Due date

that any consequences are appropriate and that their effectiveness is reviewed;

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Requirement Due date

that any record of restraint, measure or consequence is subject to the appropriate scrutiny and that the child’s views are always sought and considered.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; 28 May 2026 Inspection report for children’s home - monitoring visit: 2845325 11 there is an allegation of abuse against the home or a person working there;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(b)(c)(e))

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Requirement Due date

Specifically, the registered person must ensure that they consistently notify external agencies appropriately of any allegations or serious incidents.

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Requirement Due date

The registered person must provide a copy of the statement of purpose to HMCI and make a copy of it available upon request.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision.

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Requirement Due date

Subject to paragraph (6), the registered person must ensure that the home is at all times conducted in a manner which is consistent with its statement of purpose. (Regulation 16 (2) (3)(a)(b) (5))

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Requirement Due date

Specifically, the registered person must review and update the statement of purpose to reflect changes made in the home and send any revisions to Ofsted. 11 August 2026

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report").

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and 11 August 2026 Inspection report for children’s home - monitoring visit: 2845325 12 make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home. (Regulation 45 (1) (3) (4)(a)(b))

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Requirement Due date

Specifically, the registered person must complete a quality of care review and send a copy to Ofsted within the identified timescales.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2845325 13

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Children’s home details

Registered provider address: 1b Herbert Road, Handsworth, Birmingham B21 9AE

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Inspectors

Justina Henry, Social Care Inspector Suzanne Birchall, Social Care Compliance Inspector Inspection report for children’s home - monitoring visit: 2845325 14 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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