Children's Home run by Lundi Education and Care Services Limited in Staffordshire

Inspection report for children’s home: 2692957 1 Registered provider: Lundi Education and Care Services Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private provider. It provides care for up to 3 children who may experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in July 2025 and is suitably qualified.

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Information about this children’s home

There were 2 children living at the home at the time of the inspection. One child briefly spoke to the inspector.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2692957 2

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Inspection date Inspection type Inspection judgement

30/07/2025 Full Good 29/10/2024 Full Good 22/08/2023 Full Good Inspection report for children’s home: 2692957 3

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Summary of findings

Children’s needs are well understood. Staff know the children well and implement consistent boundaries and expectations, providing a structured and supportive environment. Staff understand their safeguarding responsibilities and have a clear understanding of each child’s individual vulnerabilities. This enables them to provide care that is responsive to children’s needs while promoting their safety, stability and wellbeing.

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Overall experiences and progress of children and young people: good

Children live in a welcoming and homely environment that has benefited from redecoration, new sofas and soft furnishings. The home also has a large garden where children enjoy activities such as football and trampolining. This provides children with safe, comfortable and nurturing spaces that support their wellbeing.

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Overall experiences and progress of children and young people: good

Children’s moves into the home are well planned and carefully considered. Two children have moved into the home since the last inspection. They were supported to visit the home, meet other children living there and spend time with staff through planned activities. This helps children to build positive relationships, become familiar with their new surroundings and develop a sense of belonging within the home.

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Overall experiences and progress of children and young people: good

Two children have moved out of the home since the last inspection. Where children’s time in the home ended sooner than planned, decisions were made in their best interests. One child returned to live with family, while another moved to a different home operated by the provider. Staff worked closely with relevant professionals and family members to ensure that children were supported and their moves were carried out in response to their individual needs.

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Overall experiences and progress of children and young people: good

Children’s physical health needs are well supported. Staff work closely with health professionals to ensure that children have access to the healthcare services they need. One child’s routine health assessment is overdue; however, the manager has been persistent in challenging relevant agencies and advocating on the child’s behalf. This helps to ensure that children’s health needs remain a priority and that barriers to accessing services are addressed appropriately.

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Overall experiences and progress of children and young people: good

Staff encourage children to try new activities and experiences. For example, one child has developed an interest in scootering, and staff have supported them to visit skate parks across the country and are exploring opportunities for them to take part in competitions. These experiences help children to develop confidence, pursue their interests and talents and create positive memories that contribute to their wellbeing and sense of identity. Inspection report for children’s home: 2692957 4 Staff actively promote children to spend time with people who are important to them. They encourage and support children’s time with family members and friends, helping them to maintain meaningful relationships. This supports children’s emotional wellbeing, strengthens their sense of identity and contributes to their understanding of their life history and personal experiences.

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Overall experiences and progress of children and young people: good

Staff have important discussions with children about positive relationships and emotional health. While staff do provide encouragement, it is not always effective; one child is not consistently engaging with the professionals involved in their care. This limits the child’s ability to access support and interventions that are intended to promote and improve their emotional wellbeing.

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How well children and young people are helped and protected: good

Staff understand their safeguarding responsibilities and have a clear understanding of children’s individual vulnerabilities. Comprehensive risk assessments inform children’s care and provide staff with clear guidance on how to manage and reduce identified risks. Children’s plans are regularly reviewed and updated to ensure that staff have access to accurate and current information to keep children safe. This helps staff to provide consistent care and respond effectively to children’s changing needs and risks.

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How well children and young people are helped and protected: good

Staff use physical intervention as a last resort. They use a range of de-escalation strategies, including reassurance, clear boundaries, offering choices and providing opportunities for children to talk and settle. When physical intervention is necessary, it is proportionate and carried out using approved techniques. Children’s views are sought following incidents, and the manager maintains oversight of restrictive practice to identify learning and improve outcomes for children.

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How well children and young people are helped and protected: good

Allegations made against adults working in the home are minimal. When children do raise concerns, the manager responds appropriately by taking action to reduce risk and notifying relevant professionals where necessary. This helps to ensure a coordinated response and demonstrates that children’s concerns are taken seriously. As a result, children are supported to feel listened to, protected and valued.

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How well children and young people are helped and protected: good

Staff manage missing-from-home incidents well. Incidents are reported appropriately, and staff take proactive steps to locate children and support their safe return. Children’s families and relevant professionals are kept informed, ensuring a coordinated response to concerns. When children return, staff provide a warm and supportive welcome and take time to understand the reasons for their absence. This approach helps children to feel valued, reassured and cared for, rather than blamed, and encourages children to seek support when needed.

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How well children and young people are helped and protected: good

There are secure arrangements in place for the storage and administration of medication. When medication errors have occurred, there has been no harm to children. The manager responds promptly to any concerns, ensuring that incidents are reviewed, appropriate action is taken and learning is identified to reduce the Inspection report for children’s home: 2692957 5 likelihood of recurrence. This helps to promote safe medication practice and safeguard children’s health and wellbeing.

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How well children and young people are helped and protected: good

Staff are not consistent when completing children’s incident records. Records do not always provide a clear and accurate account of events. For example, some records sampled did not identify all staff involved in incidents. This reduces the clarity and accountability of records and limits the manager’s ability to fully evaluate staff responses, provide effective oversight and identify learning opportunities.

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The effectiveness of leaders and managers: good

The manager is a strong and effective leader who has a clear vision for the home and the care provided to children. He leads by example and has established a positive and consistent culture within the staff team.

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The effectiveness of leaders and managers: good

The manager ensures that staff have regular opportunities to come together as a team to reflect on children’s experiences and the quality of care provided. Team meetings and reflective discussions are used effectively to review incidents, share learning and identify areas for improvement. This has contributed to improvements in practice and supports a culture of continuous learning and development within the home.

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The effectiveness of leaders and managers: good

Staff speak positively about the manager and describe him as supportive, approachable and available when guidance is needed. Staff report that he models positive practice and provides clear leadership and direction. They receive regular and effective supervision, which includes clear targets and actions to support staff learning and promote continuous improvement in practice.

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The effectiveness of leaders and managers: good

Staff access mandatory training and additional specialist learning relevant to the needs of children living in the home, including child exploitation, autism and attention deficit hyperactivity disorder awareness. This provides staff with the knowledge and skills required to deliver safe, effective and individualised care that meets children’s specific needs and vulnerabilities.

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The effectiveness of leaders and managers: good

The manager and staff work closely with external professionals to ensure that children receive coordinated support. Professional feedback is positive, with one professional highlighting effective communication, appropriate responses to children’s needs and the manager’s advocacy in relation to a child’s education. This collaborative approach helps to promote positive experiences and outcomes for children.

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The effectiveness of leaders and managers: good

The manager has a good understanding of the home’s strengths and areas for development. Supported by a newly appointed deputy manager, he has identified shortfalls in recording and taken steps to improve practice. However, these improvements are not yet fully embedded, and records do not always reflect a consistently child-centred and trauma-informed approach. Inspection report for children’s home: 2692957 6

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Recommendations

 The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information on individual children in a way that accurately reflects events and children’s experiences. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that staff build positive relationships with each child and help the child develop skills to have positive relationships with others. This specifically relates to ensuring that children are supported and encouraged to engage with professionals, to help to ensure that they benefit from the support and interventions identified in their plans. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 38, paragraph 8.6)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2692957 7

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Children’s home details

Registered provider: Lundi Education and Care Services Ltd

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Children’s home details

Registered provider address: Suite 28, Anglesey Business Centre Anglesey Road, Burton-On-Trent, Staffordshire DE14 3NT

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Inspector

Julia Tompson, Social Care Inspector Inspection report for children’s home: 2692957 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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