Children's Home run by Hexagon Care Services Limited in Coventry

Inspection report for children's home: SC482683 1 SC482683 Registered provider: Hexagon Care Services Ltd

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

The home is operated by a private organisation. It provides care for up to 4 children who may have social and emotional difficulties. At the time of the inspection, 2 children were living in the home. Both children spoke with the inspector.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children's home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 14 October 2025

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report for children's home: SC482683 2

p.1

Inspection date Inspection type Inspection judgement

14/10/2025 Full Good 15/10/2024 Full Requires improvement to be good 12/09/2023 Full Requires improvement to be good 06/12/2022 Full Requires improvement to be good Inspection report for children's home: SC482683 3

p.2

Summary of findings

Children are making good progress and feel safe and happy living at the home. They have good relationships with staff, who understand their individual needs. Children feel valued and know their views will be listened to.

p.3

Summary of findings

The home is led by an experienced manager who is child focused. She has high expectations for the care the children receive, and this is embedded across the staff team. Staff are happy working at the home and feel well supported in their roles.

p.3

Summary of findings

Feedback from professionals working with the home is positive, highlighting strong communication and multi-agency working as a particular strength.

p.3

Overall experiences and progress of children and young people: good

Children benefit from living in a home that is welcoming and comfortable. Their bedrooms are personalised to reflect their individual interests. There are photographs throughout the home of the children and staff, promoting a sense of belonging. A room in the home has been repurposed to create a home gym in response to children's interests and hobbies. This space provides further opportunities for children and staff to engage in shared activities, strengthening positive relationships.

p.3

Overall experiences and progress of children and young people: good

Children have good relationships with staff, which are underpinned by trust, respect and humour. Children said that they feel safe and happy living at the home. They described the staff as 'brilliant' and said that 'they really care'. One child said that they 'love' living at the home, while the other child said that it feels like 'a home away from home'.

p.3

Overall experiences and progress of children and young people: good

Staff are creative in seeking children's views, recognising that more formal methods of consultation may not always be effective or comfortable for every child. They use a range of individualised approaches to help children express their wishes, feelings and opinions. This approach ensures that children's views are central to decision-making and inform care planning.

p.3

Overall experiences and progress of children and young people: good

Children have made good progress in education since the last inspection. There is strong partnership working with schools, and professionals identify communication as a particular strength of the home. As a result, children receive consistent support across settings.

p.3

Overall experiences and progress of children and young people: good

Staff show a genuine interest in children's day-to-day experiences, creating regular opportunities for meaningful conversations that help children to feel valued and understood. One child said that they know their views are taken seriously and that they feel listened to. Inspection report for children's home: SC482683 4

p.3

How well children and young people are helped and protected: good

Staff have a good understanding of children's needs. They are proactive and respond quickly, identifying early indicators of concern and intervening to de-escalate situations. As a result, incidents requiring physical intervention are rare.

p.4

How well children and young people are helped and protected: good

There is a strong focus on developing children's independence. Staff provide support at a pace that reflects each child's individual needs and abilities. As a result, children are growing in confidence and learning new skills that are helping to prepare them for adult life. One child said that although developing independence has had its challenges, staff have supported them consistently and helped them to understand why these skills are important as they get older.

p.4

How well children and young people are helped and protected: good

Allegations are rare. When they do occur, leaders and managers respond swiftly. There has been one allegation since the last inspection. The manager responded appropriately, taking prompt action to safeguard children and ensure that their views were heard.

p.4

How well children and young people are helped and protected: good

Staff demonstrate a good understanding of children's mental health needs and respond sensitively and compassionately. Children receive consistent support and reassurance, and staff engage with relevant professionals to promote positive emotional wellbeing.

p.4

The effectiveness of leaders and managers: good

The home is led by a manager who has high ambition for both the care that children receive and the outcomes that they achieve. This approach is embedded across the staff team. This shared vision supports continuous improvement and positive outcomes for children.

p.4

The effectiveness of leaders and managers: good

Staff say that they are happy working at the home. They describe managers and leaders as supportive and approachable, and consistently speak about a shared ethos across the team.

p.4

The effectiveness of leaders and managers: good

Leaders and managers have effective monitoring systems in place. As a result, they have a clear understanding of the home's strengths and areas for development. Management oversight is robust, and there is a strong focus on learning and continuous improvement.

p.4

The effectiveness of leaders and managers: good

There have been some changes in the staff team since the last inspection. When this has occurred, children have been supported through these changes and kept informed about what was happening. When children spoke with the inspector, they said that they missed the staff who had left but understood the reasons for their departure.

p.4

The effectiveness of leaders and managers: good

Team meetings and supervision provide reflective spaces where staff can explore challenges, share learning and develop their practice. Input from the in-house therapist strengthens staff knowledge and helps staff to better understand children's experiences and behaviours. As a result, children feel understood and receive care that is responsive to their needs. Inspection report for children's home: SC482683 5 No requirements or recommendations have been made. Inspection report for children's home: SC482683 6

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: SC482683 7

p.6

Children's home details

Registered provider: Hexagon Care Services Ltd

p.7

Children's home details

Registered provider address: First Floor, Harbour House, Portway, Preston, Lancashire PR2 2DW

p.7

Inspector

Sophie Coogan, Social Care Inspector Inspection report for children's home: SC482683 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services and inspects services for children looked after, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8